Cincinnati, OH *****

+1-513-***-****

ad4ppn@r.postjobfree.com

EDUCATION AND

TRAINING

Associate of Business

Administration/ Management

Cincinnati State Technical And

Community College, Cincinnati, OH

June 1997

SUMMARY

A professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes Recruiting, Supervision, Operations and office management. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. SKILLS

EXPERIENCE

OPERATIONS MANAGER/ SUPERVISOR

Greyhound Cincinnati, OH December 2021 - August 2023 WAREHOUSE/INVENTORY OPERATIONS MANAGER

ANTHONY JARRETT

• Transportation Coordination

• DOT Regulations

• Supply Inventory Management

• Inventory Tracking and

Management

• Administrative Management

• Employee Reviews

• Recruiting

• Logistics

• HR Sourcing

• Staff Supervision

• Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.

• Worked alongside with Operations Support Center (OSC) to ensure operational execution

• Implemented departmental policies and standards in conjunction with management to streamline internal processes.

• Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.

• Planned workflow, coordinated employee scheduling and assigned duties to maintain performance and accommodate fluctuating workloads.

• Provide HR with employee's developmental feedback concerning strengths and areas of needed improvement as well as disciplinary actions

• Conducted regular meetings with staff members to discuss performance expectations and goals.

• Performed periodic inspections of equipment to ensure proper functioning and safety standards were met.

• Coordinated with other departments to resolve customer service issues in a timely manner.

AJ

2J Supply Cincinnati, OH May 2017 - August 2021 SALES/SERVICE MANAGER

Eagle Installation Cincinnati, OH March 2002 - March 2017

• Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.

• Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.

• HR Generalist and claims processor and other administrative duties.

• Reviewed production costs and product quality and modified inventory control programs to maintain and enhance annual business plan.

• Secured resourcing for materials, equipment and personnel to meet warehouse operational needs.

• Utilized inventory management software to track stock levels and maintain accurate records.

• Communicated regularly with other departments regarding supply chain activities.

• Conducted periodic reviews of purchasing policies and procedures to ensure accuracy in ordering, delivery timelines, invoicing.

• Analyzed current processes and identified areas of improvement for better efficiency in the inventory management process.

• Managed all aspects of the sales process from generating leads to closing deals.

• Trained and managed staff to drive high productivity, excellent performance and positive employee satisfaction and maintained standard operating procedures.

• Approached customers and engaged in conversation through use of effective interpersonal and people skills.

• Provided excellent service and attention to customers when face-to-face or through phone conversations.

• Managed and scheduled all hourly employees, maintained, and tracked vacations and all PTO for hourly employees

• Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.

• Conducted periodic reviews of sales staff performance, providing feedback and guidance as needed.

• Sourced, qualified and conducted screening interviews with job candidates.

• Developed or implemented recruiting strategies to meet current or anticipated staffing needs.

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