Daisy Cuencio

Office Assistant

305-***-**** ad4pk7@r.postjobfree.com Miami, Florida 33186

PROFESSIONAL SUMMARY

Versatile Operations Manager with over 20 years of experience at Daisy's Property Management, excelling in business management and administrative oversight. Spearheaded contract negotiations and elevated customer service standards, consistently achieving key performance indicators. Skilled in budget administration with a proven record of managing complex operations efficiently. Ambitious individual with proven track record of launching successful businesses, establishing and managing operations, and driving financial results. Respected leader who is adept at cultivating relationships with customers and employees, and motivating teams to work together to achieve business objectives. Exceptional problem-solving and communication skills, with a focus on creating customer-centric solutions to drive business growth.

SKILLS

Business Management KPI Management Budget Administration Administrative Oversight EXPERIENCE

OWNER/OPERATIONS MANAGER, Islamorada, Florida

Daisy's Property Management, June 2000-November 2021

• Managed the daily operations related to customer service, inventory management, and marketing.

• Maintained a high standard of customer service through quality assurance checks.

• Negotiated contracts and agreements with business partners, vendors, and customers. ADMINISTRATIVE ASSISTANT, Miami, Florida

S.M.R. Inc., March 1992-February 1997

• Maintained files and filing, keeping sensitive information confidential. Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner.

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Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records.

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EDUCATION

ASSOCIATE IN APPLIED SCIENCE (A.A.SS.) IN SECRETARIAL SCIENCES, Las Vegas, NV

Vo-Technical College, May 1977

LANGUAGES

Spanish

Bilingual

• Spanish

Bilingual

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