Executive Assistant Business Development

SARITA YADAV

958-***-****, ad4pek@r.postjobfree.com

CAREER OVERVIEW

●A result-oriented administrator with more than eight years of rich experience entailing General Administration, Executive Assistant, Facility Management, and Business Development.

●Resourceful at developing procedures, service standards and operational policies with a proven ability to reduce the running cost of the unit by planning & implementing effective control measures.

●Deft in managing the broad spectrum of tasks, including procurement of materials & services, formulation of purchases & procurement policy, vendor development, negotiations, budget & effective cost control systems.

●Track record of enthusiastic leadership & achievement in all assignments; consistently promoted to positions of increasing responsibility.

●A keen communicator who can relate to people across all hierarchical levels in the organisation.

Key Potency

Strategic Management ~ Executive Assistant ~ Organisational Development ~ Recruitment / Selection ~ Training & Development ~ Performance Management ~ Employee Counselling ~ Talent Management ~ General Administration

~ Relationship Management ~ Strategic Planning ~ Budget Planning ~ Travel Management ~ Team Management

SCHOLASTICS

MBA (Marketing & HR) Xavier’s Institute Of Business Management Studies, Delhi

BBA in (Banking and Insurance) SYDHNHEM COLLEGE, MUMBAI

NCC 1 MAH NAVAL WING - MUMBAI

IT SKILLS

Operating System: Windows 98, Windows NT, 2000, Windows XP, Windows 7& 8, Lion (Apple), prefer to work on Mac.

Office Tools: MS OFFICE (including Excel, PowerPoint, MS Word), Internet.

EMPLOYMENT SCAN

Aug’22- Nov’22 Foxhog Ventures Corp. USA

Present Designation Executive Assistant to Managing Director (India Head)

Present Industry Finance

Present Location Delhi

Sep’17- Mar’20 IITM College

Last Designation Executive/Personal Secretary to Chairman

Last Industry Education

Location Delhi

Apr’14- May’17 Ok Play India Ltd

Last Designation Personal Secretary to MD

Last Industry Plastic Roto Moulding

Location Delhi

Oct 13- Mar’14 Four Pillars Construction

Last Designation Executive Assistant to MD

Last Industry Construction, Collaboration, Joint Venture

Location Delhi

Feb’12- Sep’13 Spraytech Pvt Ltd

Last Designation Executive Assistant to MD

Last Industry Manufacturing (Aerosols)

Location Gurgaon

Three years (2007-2011) experience in doing EVENTS in Concert, Exhibitions, Roadshows, corporate events, Banking, Insurance, Anchoring, Promotion activities, Product Launch, Sports events, Wedding, Car launches with E-factor, 360 degrees, Cox and King, Lakme, Life boy, Pegasus, Lic, Agni.

CORE ACCOUNTABILITIES

General Administration / Facility Support

●General Support for the entire department, Handling Business Inquiries, Handling office.

●Overseeing optimum and effective utilisation of funds in providing a congenial work environment.

●Creating effective procedures for preparing and implementing programs within the area of safety, health and the environment.

●Providing Administrative support to the Directors and Partners.

●Establishing a good network with external agencies catering to Office automation etc.

●Calendar Management, Managing periodic emails and correspondence.

●Letter Drafting. Maintained Organization chart. I am handling the Travelling Record / Party Expenses /etc.

●Travel arrangements, both International and Domestic

●Handling the purchase of stationery, and office equipment purchases & looking after them

●Coordinating with the outsourced agencies for the best workforce, preventive maintenance, proper documentation and a secure environment.

●Scrutinising and ensuring timely payment of all office administration bills like electricity and annual maintenance contracts of equipment.

●Extending backup support to all HRD initiatives like training and performance appraisal.

●Supervising various personnel administration activities such as records, leave register etc.

●Continuously engaging in consultations & threat evaluation to ensure the physical security of Men & materials.

●Involving in the planning & execution of various security-related contingencies to meet any eventuality/ crisis.

Operations Management

●Identifying improvement areas and implementing adequate measures to maximise customer satisfaction levels.

●Handled customer complaints & carried out assigned work activities as per company policies and procedures

●Exercise due diligence in processes related to customer transactions

●Identify improvement areas and propose constructive changes to achieve operational excellence. Provide suggestions for team development. Be presentable and pleasant at all times. Maintained integrity, professionalism and a friendly attitude. Contribute positively as a team player.

●Supervising Junior Officers ensuring compliance

Relationship Management

●Building and maintaining healthy business relations with clients, ensuring high customer satisfaction matrices by achieving delivery & service quality norms.

●Ensuring speedy resolution of queries & grievances.

●Assessing customer feedback, evaluating areas of improvement & providing critical feedback.

●I am taking escalations to resolve critical issues.

●Ensuring continuous interaction with the customer to ensure that areas of concern can be worked upon for improved service levels.

●You are tracking interaction between executives and customers to ensure quality assurance standards.

Strategic Planning

●Formulating business strategies and strategic utilisation and deployment of available resources to achieve organisational business objectives, establishing corporate goals, short-term and long-term budgets and developing business plans to achieve these goals.

Budget Planning

●I am preparing administrative budgets and monitoring them.

●We are establishing a robust budgeting & data management system for the administration department at various locations.

●Coordinating with the finance department to have budget approval and control.

Team Management

●Leading, mentoring & monitoring the performance of the team members to ensure efficiency in process operations and meeting individual & group targets.

●Creating and sustaining a dynamic environment that fosters development opportunities and motivates high performance amongst team members.

Notable Highlights

●Developing self-excellence, Understanding different types of customers

●Listening and Speaking skills, Quality as a way of life.

●Building strong Customer Relationships, Neutralising Accent.

●Empathy and Sympathy.

Training

●Training Details: Annual Training Camp (NCC)

●Duration: 3 Months

Projects

●Project Details: Banking Sector in India (TY)

●Duration: 2 Months

Seminars

●Seminars Details: Attended Service Selection Board Bangalore (INDIAN NAVY, SSB)

●Duration: 1 Week

PERSONAL DETAIL

DOB 19/07/1990

Fathers Name Late Mr Ajit SinghYadav

Residential Vasant Kunj

Address New Delhi-110070

DATE Delhi

PLACE 27/02/2024

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