Angel Acevedo

North Attleborough, MA ***** • 407-***-**** • ad4p8m@r.postjobfree.com

SUMMARY

Reliable, hardworking, focused professional with attentive, genuine customer service skills able to work easily under pressure with a team player spirit seeking to gain an On Call Banquet Server position. Bilingual in Spanish and English.

EXPERIENCE

Banquet Houseman, Le Meridien, Cambridge, MA 7/2023 – Present

● Set up banquet functions, which includes school room style, theater style, conference style, as well as setting up dance floor, and additional materials as necessary

● Assist during events by clearing dirty dishes, bringing fresh dishes and utensils to the tables, making coffee, cleaning spills, and taking out trash. Banquet Houseman/Barback, Fairmont Copley Plaza, Boston,MA 5/2023 – Present

● Assist the bartender in prepping up functions, including setting up bars with glasses, liquor, tables, ice, picking up glasses, trash, etc.

● Set up for various banquet function styles.

Supervisor, KD Carpet Cleaner LLC, Orlando, FL 1/2014 – 2/2023

● Created schedules, processed payroll, supervised employees’ work, ensuring they knew how to handle materials and machinery for cleaning carpets and tiles, etc. Assistant Banquet Set-Up Manager, Caribe Royale, Orlando, FL 1/2002 – 12/2013

● Oversaw set-up and teardown of banquet spaces of 150,000 square feet.

● Held daily meetings with clients to review events and make last-minute changes to room setup.

● Effectively communicate client requirements to staff.

● Managed public space, attending set-up meetings to ensure accuracy and quality.

● Conduct public space inspections and maintain records.

● Interacted positively with customers promoting hotel facilities and services. Assistant Banquet Set-Up Manager, UNICO (Hynes Convention Center), Boston, MA 1/1988 - 12/2001

● Supervised 24 full-time working personnel

● Held responsibility for the setup of all meeting room styles including, theater, conference, school room, U-shape, rounds, staging, etc.

EDUCATION AND CERTIFICATIONS

On-Call Banquet Server Skills Certificate, BEST Hospitality Training, Boston, MA 3/2024

● Comprehensive wine training, wine pairing, presentation & pouring

● Full table service setting and breakdown for multiple courses and functions

● Buffet style set up and break down

● Customer Service language, behavior, and serving etiquette

● Ergonomics for (cocktail and food) Tray Carrying and Banquet Service CPR AED Certificate, American Heart Association, Boston, MA 3/2024 TIPS Certificate, Health Communications, Inc., Boston, MA 2/2024 MA Allergen Certificate, Berkshire AHEC, MA Department of Public Health, Boston, MA 1/2024

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