Social Media Travel Advisor

LINDAMARIE KLEKNER

ad4ozo@r.postjobfree.com 973-***-**** Budd Lake, NJ 07828

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. An organized and creative professional who possesses more than 10 years of experience utilizing a diverse skill set. High energy leader who is an enthusiastic self-starter with strong interpersonal and communication skills and a collaborative spirit. Looking to utilize previous extensive experience and further develop current experience.

Skills

Document Management, Organization & Distribution

Data Accuracy & Maintenance

Forecasting & Trend Recognition

Skilled in: Axus Travel App, Act! - CRM & Marketing Automation, Microsoft Office Suite: Word, Excel, Power Point, Publisher

Strong knowledge of Social Media best practices and trends

Experience

Travel Document Coordinator /Travel Advisor 2021-Present

Travel Magic Basking Ridge, NJ

Develop, prepare and distribute detailed travel itineraries for all clients

Maintain and organize travel documentation

Create, manage, and communicate all development activities of travel itinerary templates & bookings through Axus Travel App & Act! - CRM & Marketing Automation systems

Ensure that all travel details are accurate and precise and that all final travel itinerary deadlines are adhered to.

Analyzed customer feedback to identify areas for improvement in products and services.

Addressed incoming customer inquiries and offered productive solutions, increasing customer satisfaction ratings.

Collaborated with other employees to resolve complex customer issues quickly.

Developed processes for collecting feedback from customers about their experience with the company's services and products.

Offer advice on destinations and provide any and all relevant information to travelers.

Follow up with clients about travel plans and make adjustments as needed, including coordinating with the client’s point of contact as the event approaches.

Visit destinations to get firsthand experience and make more insightful recommendations.

Director of Religious Education & Youth Group 2016 – 2022

Good Shepherd/St.Jude Parish Andover/Budd Lake, NJ

Develop, plan and implement Faith Formation Program, Sacramental preparation and Peer Leader/Youth Ministry for children Grades 1-12.

Introduced, planned & facilitated new Peer Leader Youth Group and Jr Youth Ministry for children grades 5-12

Planned, implemented and facilitated spiritual, social and service events, retreats, weekly meetings, service projects & outreach programs for over 300 youth.

Recruited and trained adults & young adults as volunteers for our Faith Formation and Peer Leader/Youth Group programs

Ensure compliance with diocesan policies for safe environments and child protection

Work closely with the Pastor, church staff, parishioners and parish volunteers in the mission of formulating and executing the vision of parish religious education

Develop & maintain strong relationships with families in the program

Responded promptly and appropriately to any questions or concerns expressed by parents regarding their child's participation in religious education classes.

Worked closely with other ministry leaders within the church community in order to ensure that all ministries are working together towards common goals set forth by the pastoral staff.

Oversaw development of new materials needed for Religious Education programs including books, videos, audio recordings, keeping costs within budget limits.

Assessed effectiveness of existing curricula used throughout different age groups making suggestions for improvement when necessary.

Developed lesson plans in accordance with curricula and core church beliefs.

Guided instruction by mentoring teachers to improve leadership and teaching effectiveness.

Conferred with parents and staff to discuss educational activities, policies and student behavior or learning problems.

Teach school age children the basic doctrines of their faith by preparing effective, captivating and fun lesson plans

Developed and implemented religious education curriculum for all age groups.

Assess and evaluate student performance throughout the term.

Maintained accurate records of attendance at all religious education classes and reported these numbers on a regular basis.

Prepared annual budget reports outlining expenses incurred during religious education program activities.

Associate Buyer 1997 – 2001

Phillips-Van Heusen Bridgewater, NJ Ross Stores New York, NY

Planned, forecasted and projected business performance by month, quarter, season and year

Managed open-to-buy, monitored daily sales performance, and maintained flow of inventory

Analyzed sales trends, fashion markets, and the direction of trends

Developed and maintained analytical reports pertaining to sales performance, inventory levels, special markets, and promotions for Merchandising and Advertising departments

Analyzed, coordinated and made recommendations to improve international and domestic production plans

Resolved and followed up with buyer and/or vendors on pertinent buying and planning issues as well as issues that could impede production or shipping of the product

Prepared purchase orders, competitive retails, and budget dates for merchandise

Evaluated supplier performance based on delivery timelines, quality standards, cost targets.

Communicated closely and effectively with all partners, including vendors, merchants, and distribution center, helping to achieve well-timed product deliveries.

Identified and analyzed current market trends to ensure competitive product pricing.

Purchased close-outs and first cost product for Men’s, Women’s, Junior’s and Children’s shoes and apparel

Assisted in the negotiation of merchandise pricing with suppliers to secure competitive rates.

Maintained accurate records of all purchases made by the company including details such as quantity ordered, cost per unit, payment terms.

Monitored merchandise performance, and initiated immediate buy backs or markdowns

Initiated and maintained markdowns, transfers and special orders

Assistant Buyer/Distribution Meldisco/Footstar Mahwah, NJ

Education

Montclair State University B.S. Business Administration Retail Merchandising & Management

Franciscan University Parish Catechetical Leader Certification

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