Lisa A. Callister

ad4ow7@r.postjobfree.com • LinkedIn

Bountiful, UT • 818-***-****

Summary

Human Resources Leader

Results-driven and visionary leader in Human Resources (HR) with over 25

years of experience driving business and financial growth by developing and executing robust strategies in alignment with business goals.

Expert at building strategic HR policies, procedures, and processes to support sustain future growth, bolster continuous improvement, and advance operational objectives while serving as strategic advisor. Talented at partnering with senior leadership teams and external stakeholders to determine business needs while executing robust solutions. Renowned for directing high-impact global and nationwide initiatives. Experienced at driving cultural transformation and organizational change while supporting accountability/transparency.

Areas of Expertise

•Human Resource Management

•Strategic Planning

•Diversity & Inclusion

•Talent Acquisition & Management

•Employee Relations

•Change Management

•Policies & Programs

•Performance Management

•Learning & Development

•Continuous Improvement

•Change & Culture Management

•Compensation & Benefits

Career Experience

Independent Consultant 2022-2023

Project Consultant for Children’s Miracle Network Hospitals, University of Utah, Friend to Friend (Special Needs Programs).

C.R.England, Inc. Global Transportation, Salt Lake City, UT

Executive Vice President, Human Resources 2013 – 2022

Established HR vision and mission in alignment with business objectives while driving success of +10K staff across national branches. Headed overall HR functions including diversity/inclusion, talent acquisition/management, compensation/benefits, succession planning, compliance, union free culture, employee relations, performance management, training/development, engagement, and retention. Built and launched several strategies aimed at empowering personnel to achieve core goals including learning programs and culture initiatives.

●Reduced turnover and workers compensation claims while bettering health/safety by creating and overseeing company culture initiative.

●Upgraded HR functioning by establishing and integrating new HR Business Partner model.

●Formed and launched new learning programs including leadership development training.

●Slashed medical costs by +$3M by evaluating and revamping program.

Zionsbancorporation, Salt Lake City, UT

Vice President, Human Resources and Organizational Effectiveness 2011 – 2013

Directed strategic and tactical HR operations with 11.5K employees nationwide with several national branches across Houston, Colorado, Las Vegas, Arizona, Salt Lake City, Washington, and California. Collaborated with business leadership to identify personnel and operational needs across staffing, training, development, compensation, workforce planning, and employee engagement. Oversaw succession planning for 500+ managers, 50 executives and 300 front line leaders. Analyzed HR metrics and implemented organizational effectiveness programs and initiatives.

●Championed business development/growth and assisted leaders to resolve complex employee relations issues/EEOC claims by leveraging innovative programs.

●Decreased turnover by 15% within two years by integrating new comprehensive processes.

●Enhanced employee motivation by encouraging culture-related training, recognition, and change management.

●Enriched organizational effectiveness by creating and implementing improvements across all HR functions.

●Increased compliance while mitigating risks by overseeing regulatory reporting requirements, EEOC audits, and establishing/maintaining AAPs.

Grifols Inc., Los Angeles, CA

Director, Senior Vice President Human Resources 2008 – 2011

Served as organizational development consultant, global liaison, and key advisor on all HR matters for both US and global corporations totaling 12.5K personnel. Created and executed implementation of HR projects across talent review processes, compensation plans, cutting-edge HR operating models, and competency-based role profile/career advancement systems. Led compliance across documentation practices, policies/procedures, leadership training, compensation, rewards/recognition, and corporate culture changes. Headed team of 10+ managerial direct reports while overseeing performance management and growth.

●Devised and executed first comprehensive leadership program while guiding cultural uniformity.

●Saved +$2M with 20% reduction in turnover by supporting restructure while recommending process improvements.

●Instituted efficiencies by integrating new ADP payroll and HR management system.

●Facilitated measurement of critical success factor behaviors by leveraging innovative performance management system.

●Championed business success while effectively leading change through two multi-faceted mergers/acquisitions while standardizing processes and systems.

●Standardized recruitment process while introducing new ATS, resume housing tools, and relocation policy while improving quality of candidate pool/employee hires.

●Created and integrated targeted marketing campaign while increasing awareness of HR products/services.

●Introduced new management reporting dashboard while enhancing transparency and access to critical information.

Gained additional experience as Senior Vice President, Human Resources—Capital Markets Global Division, First Vice President, Organizational Effectiveness—Correspondent Lending Division, and Vice President, Employee Relations with Countrywide Financial Corporation, Los Angeles, CA.

Education

Bachelor of Science in Behavioral Science

University of Utah, Salt Lake City, UT

Study abroad through Brigham Young University, Jerusalem, Israel 1993-1994

Advanced Human Resources Management Studies Program, University of Utah 1994-1995

Affiliations

SHRM and PIHRA—Member

Volunteer at University of Utah Business School, Salt Lake City, Utah

Volunteer at Women’s Shelter, Salt Lake City, Utah

Volunteer for Special Olympics, Salt Lake City, Utah

Licenses & Certifications

Senior Professional in Human Resources (SPHR designation)

UCLA Organizational Development/Effectiveness Certification

DDI Leadership, Vital Smarts Leadership, & Achieve Global Leadership Trainer Certifications

MRT Trainer Certification (Moral Recognition Training)

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