Puneeth kumar A

973*******

ad4ouf@r.postjobfree.com

Objective

To have a challenging career in any growth Oriented organization where I can apply my skills and grow along with the company. Looking for a leading position where I can utilize my skills

& experience

Profile Overview

IT Professional with over 5years experience in Healthcare IT Support. Strong analytical, problem solving & organizational skills. Lastly Associated as a HCIT Support Engineer in Fujifilm India Pvt Ltd.

Experience

Fujifilm India Pvt Ltd HCIT Support Engineer

[July 2021 Present]

• Performing the analysis, diagnosis, and resolution of complex Application (PACS) problems for end- users, and recommend and implement corrective solutions, including off-site repair for remote users as needed.

• Working closely with unit operations managers to ensure timely and complete capture of DICOM image data into the PACS as well as network transmission, RIS validation,HL7 Integration and exception handling.

• Installing, configure, test, maintain, monitor, and troubleshoot end-user and network hardware, peripheral devices, software, and other products in order to deliver required desktop service levels.

• Construct, install, and test customized configurations based on various platforms and operating systems.

• Collaborate with Technology team members to ensure efficient operation of the organization’s desktop computing environment.

• Where required, administer, and resolve issues with associated end-user workstation network software products.

• Receive and respond to incoming calls or work orders regarding Application problems.

• Prepare tests and applications for monitoring desktop performance, then provide performance statistics and reports.

• Creating Logins in SQL Management studio, linking AD group to logins and assigning DB roles to logins

• If necessary, liaise with third-party support and PC equipment vendors.

• Create and manage Active Directory accounts and Groups, Exchange, Shared mailbox, and VM ware ESXI Server

• Active Directory User management. Creating domain accounts, providing/removing group access and application access, deleting the accounts from Domain.

• Perform related duties consistent with the scope and intent of the position.

• Providing Support for SAAS based Technical Environment 5CNetwork Pvt Ltd IT Support Engineer

[July 2020 – July 2021]

• Planning, implementing, installing, operate and maintain systems hardware, software applications and Information Technology infrastructure.

• Provide hardware and software engineering support for Information Systems utilizing object oriented programming and client / server applications.

• Hardware & Software support for windows systems.

• Troubleshoot Windows 7/10, MacOS, iOS and android devices

• Managing and administration of LAN, System configuration and Maintenance of servers

• Network configuration for Linux & windows

• Applying operating system updates, patches, and configuration changes.

• Backing up of data

• Managing user accounts.

• Analyzing system logs and identifying potential issues with computer systems. Meddiff Technologies Pvt Ltd IT Support Engineer

[April 2019- March 2020]

• Installing and maintaining network and data communication hardware and software environment.

• Performing routine audits of systems and software.

• Ensuring that the network infrastructure is up and running

• Worked on My Sql 5.1,5.7 Database

• Establish and maintain sound backup and recovery policies and procedures

• Working as on-site engineer to provide technical support to customers

• Implement and maintain database security (create and maintain users and roles, assign privileges)

• Database tuning and performance monitoring

•

• Worked on Amazon Web Service (AWS), Azure. Creating Virtual Machine for clients and Deploying application on it.

• Trouble shooting any reported Hardware and OS related problems

• Answering technical queries.

Medipro Medical Systems Technical Support Engineer

[January 2017- March 2019]

• Install, configure, and upgrade PC software.

• Monitor and respond quickly to incoming requests relate to IT issues.

• Maintain computer systems and act as support if any system goes down.

• Responsible for PC’s, Servers and related equipment (monitor, keyboard, mouse, hard drive, etc).

• Maintain user PCs, including upgrades and configuration as needed.

• Keep inventory of all equipment, software, and license users I T Certification

MCSA (Course completion)

Skills

Having rich experience of executing projects of various sizes, complexity and technology possess good administration skills Technical.

Technical:

• Windows 2008 / 2012/2016 Server Administration

• Design and implementation of Local Area Networks

• Installation of patches and software through Network & Media

• Mobile Device Management,

• Active Directory

• VPN

• MS Office,Linux

• Implementing Patch Management using WSUS.

• Sales Force (Ticketing Tool)

Personal Skills:

• Quick grasping power

• Good team builder focused on interpersonal relationship

• Keeping good place of patience and fastness under crisis situations

• Excellence in handling customer relationship

Academic Background

Bachelor of Engineering (Information Science)

SJB Institute of Technology

Diploma(IS)

K.E.I.T Polytechnic

Personal Information

Name : PUNEETH KUMAR.A

Date Of Birth : 03 Feb 1991

Sex : Male

Marital Status : Married

Nationality : Indian

Permanent Address : #107,5th cross,6th main,

BDA Layout, Vasanthpura Bangalore-61

Languages Known : English, Hindi, Kannada, Telugu, Tamil. I hereby declare that all the details mentioned above are in accordance with the truth and fact as per my knowledge and I hold the responsibility for the correctness of the above- mentioned particulars.

Date: Signature:

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