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Technical Support Help Desk

Location:
Kampala, Uganda
Posted:
March 30, 2024

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Resume:

CURRICULUM VITAE

A. PERSONAL PROFILE

NAME: NAKUYA ESTHER

SEX: FEMALE

DATE OF BIRTH: 7th January, 1995.

NATIONALITY: UGANDAN

TELEPHONE: +256*********

EMAIL: ad4og5@r.postjobfree.com

Iam a hard-working, proactive spinster with a great goal motive, innovative thinking, balanced personality, self-discipline and drive with a strong output bias and a demonstrated ability to quickly learn and apply new concepts.

B. OBJECTIVE

To work in a dynamic professional environment with a growing organization and utilize my creativity and innovative thinking for benefit of the organization and myself

Key skills and competencies

1.Network configuration; servers, routers

2.Help desk and technical support; hardware assembly, maintenance, peripherals, printers, etc

3.Troubleshooting and problem solving

4.Network and circuit designing

5.Housekeeping, i.e., 5s

6.Time management

7.Engineering process knowledge

8.VPO (voyager plant optimization) principles and pillars, i.e. safety, environment, people, management, quality, logistics and maintenance

9.Electrical measurements

Other skills

Fluent in English

Compliance with recommended safe work procedures and maintaining a safe and healthy working environment.

High energy and great goal motivation, innovative thinking and balanced personality, self-discipline and drive.

Ability to quickly learn and apply new concepts

A team player with good verbal and communication skills.

Focused individual with attention to detail,ablility to handle multiple priorities within a high pressure

and to work under tight deadlines and odd hours.

Good analytical ability and problem solving skills.

C. EDUCATION BACKGROUND

PERIOD

INSTITUTION ATTENDED

REWARD

2014-2018

Ndejje University

Bachelor's degree in electrical engineering

2012-2013

St.Mary's boarding senior secondary school kitende

UACE

2008-2011

St.Josephs Girls senior secondary school Nsambya

UCE

2001-2007

Gayaza Junior School

PLE

E. PROFESSIONAL WORK EXPERIENCE

INSTITUTION/COMPANY

DATE

POSITION HELD

EXPERIENCE GAINED

NILE BREWERIES LIMITED, MBARARA

1st SEPTEMER,2021- UPTO DATE

CONTROL AND AUTOMATION TRAINEE

Principles of control and automation processes i.e. automation infra structure, data acquisition, calibration, abnormal operations conditions management, management of change, security disaster recovery

Siemens Step 7 software and Siemens TIA

SCADA and HMI (WinCC software)

Field networks profibus, profinet and Asi

Fundamentals of maintenance

Server application systems

ERP systems eg COSWIN

Danfoss VSD i.e. configuration, back ups

BOTEC sytems

Project management fundamentals

Management information systems and technical support (IT)

Supply systems management and infra structure

Voyager Plant Optimization principles and pillars (VPO)

Generic modules within VPO, engineering safety, safety and environment.

Diagnosis of systematic and situational problems and troubleshooting through the use of problem-solving tools, i.e., SDCA, PDCA,5 WHY, etc.

Manage and control manufacturing systems infrastructure, control and automation processes, databases and applications

Facilitation, project management and development of systems.

Basic Instrumentation,hand tools and control elements

Field networks profibus, profinet and Asi

Finance, i.e. CAPEX, VIC, VLC, ZBB budgets

Basic hand tools

Innovation and technology (ZITEC)

Plant Safety Maintenance (Dust, ammonia, steam) and electrical safety maintenance

Pressurized systems and boilers-legal compliance

High voltage works especially in substation

Omega General electricals in conjunction with National Water and Sewerage cooperation. Kampala Water Lake Victoria WATSAN project(KW-LVWATSAN)katosi drinking water treatment and Nsumba pumping main reservoir

3rd August,2020_ 15th June,2021

Electrician

Electrical installation works for WATSAN PROJECT at katosi

Terminations of motors, variable frequency Drives, switch gears,motorised valves

Installations of MV and LV switchgear panels

Electrical terminations, control and signal, control panels, internal wiring

High voltage cable termination

Installation of cable trays

HV and LV cable pulling, alignment and dressing

Busbar connections, earthing of electrical equipment and buildings

Solar installations

Testing and commissioning

Ministry of Energy and Mineral Development

13th June,2017-15th August,2017

Trainee

Interpretation of electrical data in establishment of energy and mineral resource potential of Uganda

Inspection and evaluation of activities in private companies in Energy and Mineral sectors

Efficient utilization of energy

Monitoring geotectonic disturbances and radioactive emissions.

Uganda Electricity Transmission company Limited

12th June,2016-15th July, 2016

Trainee

Laying if transmission cables

High voltage works at the substation

Protection and control of electrical equipment at the substation.

Communication at the substation using SCADA.

Nakawa Vocational and Training Institute

15th June,2015-7th August,2015

Trainee

Workshop safety and use of tools, instruments and equipment.

Identification of electronics components, types, functions, values, faults and functional tests.

Got introduced to analogue circuits.

Building regulated power supply on a Vero board and testing

Interpretation of electrical wiring drawings

Domestic electrical installation

Industrial motor sequential control

Drawing interpretation

Model construction

Channel construction

Setting out of simple buildings

Retaining wall construction

Metal fabrication

Arc welding

Arc welding material and consumables

Thread cutting using the thread cutting machine

Pipe work(GI and PVC fitting)

PPR pipe work

Sanitary installations and rain water harvesting

D. ACHIEVEMENTS

INSTITUTION

DATE

ACHIEVEMENT

Ndejje University

15th June, 2015 - 7th August,2015.

6th January, 2017-31st December, 2019

20thApril,2017- 28th May,2018

2015-2016

2015-2016

2016-2017

2016-2017

Attained basic engineering skills training at Nakawa Vocational Training Institute.

Member of Uganda Institute of professional Engineers.

Vice president of Ndejje University of Engineering and Surveying Association.

Electrical engineers representative on the guild cabinet

Welfare coordinator for the faculty of engineering

Assistant chief editor on the guild cabinet.

General Secretary of prime time ministries

St. Mary’s boarding senior secondary School kitende

2012-2013

Health prefect

Computer applications

Good time management

St Joseph's girls ss Nsambya

2009

2010-2011

Class monitress

Chief justice (prefect)

F. HOBBIES

Singing

Going to church

Cooking

Adventure

Badminton

G. REFERENCES

1.EMMANUEL IVAN MULEMEZI

ELECTRICAL ENGINEER,

RWENZORI RARE METALS

+256*********

ad4og5@r.postjobfree.com

2.WABOGA BASHIR

TECHNICAL SERVICES MANAGER

NILE BREWERIES LIMITED, MALTINGS

+256*********

ad4og5@r.postjobfree.com

3.ARINDA INNOCENT

INSTRUMENTATION TECHNICIAN

NILE BREWERIES LIMITED, MBARARA

+256*********

ad4og5@r.postjobfree.com



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