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Data Entry Customer Service

Location:
Milton, MA
Posted:
March 30, 2024

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Resume:

Johane Chery

Canton, MA *****

ad4of2@r.postjobfree.com

+1-786-***-****

Authorized to work in the US for any employer

Work Experience

Vendor Management Associate

Steward Health Care - Westwood, MA

April 2018 to May 2019

I work a variety of Queues daily and weekly.

· Prepare reconciliation reports

· Hospital refunds

· Bad debt return files

· Medical hardship

· Hospice reports billed by hospitals • Verify payments through different sites.

· Deceased adjustments

· Bankruptcy files and other Administrative functions.

· Review accounts to ensure all activities are documented in a timely manner. Updated accounts with insurances, Keep a good and efficient communications with third parties and vendors.

· Proficiency in excel, Microsoft word and Power Point

· Demonstrate awareness of Privacy and confidentiality

· Perform work of equal skill, effort, and responsibility as directed Patient Access Representative

Boston Medical Center

October 2015 to April 2018

· Greet and conduct registration duties in a very fast pace, prompt and courteous manner.

· Obtain signatures on all necessary documents.

· Data entry of patient demographic from one system to another (OCHIN-EPIC)

· Answering high volume calls

· Collect copays or deductibles as required

· Ensures strong organizational skills in order to manage multiple tasks

· Handle patient inquiry, follow up with patient, insurances verification

· Conform to Hospital of performance and conduct, including those pertaining to Pt right HIPPA Clerk and Typist Admitting

Cambridge Health Alliance - Somerville, MA

March 2012 to October 2014

· Greeting patients

· Customer Service

· Collect co-pays

· Admissions (Babies, Maternity, Birth Center, Psych)

· ER bedside Registration through MEDITECH

· Answering phone in a courteous professional manner

· Verify insurance via NEHEN

· Keep record of reconciliation sheet

· Keep track of patient status via EPIC

· Keep area quiet, and make sure patients experience a great visit. Volunteer Services Coordinator Assistant

Cambridge Health Alliance

January 2011 to December 2012

· Interview Candidates

· Email or snail mail Applicants cover letter, Application and CORI. • Log their name once inquire, e-mail on our volunteer inquiry list.

· Scheduling, Faxing, create folder and arrange them.

· Check references, check PEP Stat list, supply candidate with information regarding drug testing and orientation.

· Keep inquire list update. Data entry, administrative duties, front desk and other help. Account Payable

Cambridge Health Alliance Somerville Hospital - Somerville, MA July 2011 to December 2011

· Coding invoices.

· Input Invoices, Check to avoid duplicate.

· Matching them with the right vendor; staple and sign before sending out. Stylist

Paradise Beauty Salon - Miami, FL

January 2007 to December 2010

· Managing my own business, providing all types of cosmetics services • Schedule appointments, preparing clients file. Inventory, sales

· Provide professional and satisfactory services to my clients. Receptionist

Amazing Tax and Services - Vero Beach, FL

January 2006 to December 2007

· Provide excellent customer service, Input and output data, make copies of all the inquiry documents.

· Faxing, and respond to clients by email or phone.

· Schedule appointments, creating files, help clients with paper work.

· Keep the office busy while all services are running smoothly. Education

Technical School Graduate in Cosmetology

LINCOLN TECHNICAL INSTITUTE - Somerville, MA

2010 to 2011

Trade School in Medical Billing & Coding

Lincoln Technical Institute-Union - Somerville, MA January 2010 to December 2010

Skills

• Languages: Haitian Creole, French and English (Fluently)

• Proficient in Microsoft Word, Excel, Meditech and OCHIN-EPIC

• Allied Heath/HIPPA, Billing and Coding, ICD-9, CPT, HCPCS Coding, CPR/First Aid Certified, : Medical records scanning Account payable/ Volunteer services coordinator assistant

• Medical billing

• Medicare

• Medical terminology

• Hospital Experience

• Insurance Verification

• ICD-10

• Medical Office Experience

• Anatomy Knowledge

• Patient Care

• Employee Orientation

• Triage

• Clerical Experience

• HIPAA

• Medical Scheduling

• Phone Etiquette

• Utilization Management

• Documentation review

• Communication skills

• ICD-10

• Medical records

• Medical terminology

• HIPAA

• Epic

• Anatomy knowledge

• Hospital experience

• Typing

• Clerical experience

• Front desk

• Accounts payable

• Customer service

• Driving

Certifications and Licenses

Medical Administrative Assistant December 2011 to Present Groups ATP: Advanced Team in Community Health Program October 2016 to August 2017



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