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Data Entry Customer Service

Location:
Downtown, CO, 80302
Posted:
March 29, 2024

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Resume:

CHRISTI JENNINGS

**** ********* ***** ****, ** **501 720-***-**** ad4nx8@r.postjobfree.com

OBJECTIVE Intelligent lifelong learner, communicator, creative writer, and researcher seeking a permanent position as a database or data entry administrator/operator/clerk. I have three advanced degrees in Natural Resource/Land Management, Religion/Foreign Affairs/Peacemaking and Education. I am a big picture person who can perform cultural, institutional, and organizational analysis and can engage in global, environmental and analytical/systems thinking. I am willing to implement new policies, and systems, with accuracy and diligence. I am a problem solver who will also implement professional community initiatives and positive internal/external customer experiences through positive engagement. Values Statement: Will work in innovative cultures that are calm, dignified, peaceful, informational, and service oriented with dynamic, cheerful, upbeat, intelligent people actively building a positive, happy, high quality, ethically sound culture (caring kind). Ultimacy: Cultivate relationships with professionals to implement developmentally sound learning/training opportunities as a technical writer/content developer. Used Microsoft Office Suite/Outlook in an academic research setting. Strengths 2.0: Learner/Ideation Top 5 Big Personality Types: Mentor Work Style: Innovator Typing: 60 wpm +

EXCELLENCE IN CUSTOMER SERVICE AND CARE

COSTCO, Superior, November 2023 through Christmas, Customer Service Seasonal Stocker AS400/Math

Provided prompt and courteous member service. Responsible for stocking and straightening merchandise for sale in the warehouse and setting up displays, as well as assisting members during opening hours. Communicated with supervisors and managers to determine merchandising plan and priorities. Set up display models and assemble them as necessary. Modified displays for safe handling by members (bolting heavy equipment, taping blade edges, etc.). Helped re-organize the clothing department by continuously stocking overstock and setting up new displays to move products. Stocked opened cases on shelves by moving and positioning pallets of merchandise using a manual pallet jack, and maneuvered merchandise to set up displays. Used box knife to cut open boxes to be used for display/accessibility of product (cut twine, bands, or shrink-wrap from pallet). Reset the department by removing empty pallets from the sales floor, pulling out old/damaged pallets and keeping the department free from hazardous conditions. Pulled loose the sales board, slip-sheets, and plastic wrap from the floor, and cleared the sales floor of debris. Followed merchandising standards and practices: aligning product, collecting, and returning stray items, and stocks to maintain high product levels. Assisted with front-end duties as necessary (i.e. helped members to load large items into their car or on a flatbed, directed members to products and related product status knowledge). Assisted in other areas of the warehouse as necessary (i.e. wrote lists of products to be brought from steel by forklift driver for stocking and moved and stacked product from partial or full pallets to create full pallets on sales floor). Moved and positioned pallets of merchandise with manual pallet jack and moved and stacked product on palette to wrap, tie, or tag pallets to be returned to steel. Assisted with plugging merchandise retrieved by forklift into steel per stocking guidelines. Operated cardboard baler and trash compactor, utilizing proper PPE. Followed proper SOPs for making a bale when the cardboard baler was full and trained to do so. Spotted for Forklift Drivers to keep members and employees out of the fall-danger zone. Followed all safety and security procedures for merchandising department, such as lifting properly and correct operation of compactors. Accomplishments: Hazard Communication and JHA Training, Costco Hazardous Materials DOT Training Course, Option STOP Training, Food Safety Certification, and Other Safety Training. Small vignettes with management for personal development and alignment with COSTCO standards of conduct and expectations of service.

AMAZON, Thornton, November 2020 through February 2021, LOGISTICS Seasonal Packer/Picker Part of the team that prepared Amazon customer orders. Performed station checks regularly, and maintained scanners, printers, monitors, and other equipment replacing equipment and supplies as needed. General Duties Included: Picked and packed orders, loaded boxes into trucks for shipment, received and stowed inventory. On feet continuously during shifts that lasted up to 12 hours. Frequently pushed, pulled, squatted, bent, and reached. Operated carts, dollies, hand trucks, order pickers, and other equipment to move large quantities of merchandise, mindful of powered industrial equipment (PIT) SAFE HARBORS PROGRAM: Innovation

SAFEWAY, Estes Park, January 2020 to October 2020, CUSTOMER CARE Seasonal Cashier/Checker

Applied knowledge gained as a Pharmacy Cashier (1990-1993) to position as a frontend cashier. Responsible for receiving visitors to Estes Park, National Park System, Rocky Mountain region. Responsible for ringing up all merchandise while bagging groceries into plastic and paper bags and transacting payments for customer purchases. Primarily responsible for operating a computerized cash register to itemize and total customer’s purchases by passing items in front of an electronic UPC code scanner and by inputting the correct UPC/PLU codes and related transactions information by keyboard. Accurately scanned, weighed, and entered produce PLU codes and prices while maintaining required speed. Responsible for overseeing self-check-out and courtesy service. Maintained knowledge of price changes on sale items and correctly recorded prices and departments to ensure that all totals were accurate and complete. Collected cash, check, electronic payments from customers, made change for cash transactions. Responsible for the accurate processing of EBT, WIC checks, promotional coupons, cash and checks, gift cards, and other forms of payment. Returned damaged and unwanted merchandise to appropriate locations. Resolved card reader and scanner errors. Replenished paper in printers. Delivered excellent customer care and courteously answered customer inquiries and resolved customer complaints. Effectively addressed community concerns by maintaining a clean working area to protect the public against COVID-19. Used electronic register, intercom pager, and telephone. Properly maintained cash drawer and cash table for all transactions involving cash, coupons, checks and return receipts. Stocked and

rotated retail display areas to front the products for sale. Seasonal Produce Clerk

Applied knowledge from an agriculture degree, and experience working in a produce department (Giant Food AFLCIO 1988-1991) to deliver high-quality, friendly, and courteous customer service and care. Helped raise pay from $14 to $21. Resolved problems with sales, dissatisfaction with service or products, or other problems related to the operations. Provided supply chain information, making recommendations for the selection and substitution of produce. Conducted inventories of floor stock and cooler stock and maintained cold chain compliance as required by company policies and regulations by performing temperature checks daily. Received deliveries and broke down pallet loads by placing products in appropriate coolers or backstock areas by using hand trucks and pallet jacks. Prepared products for placement on the sales floor by trimming, washing, banding, and wrapping produce. Built and maintained produce displays. Made signs and displays as needed. Rotated stock as needed to ensure the correctness of compliance audits and shrink programs by removing out of date products daily examining and culling products as necessary to maintain best in class quality. Maintained a high standard of organization, cleanliness, and disinfection to prevent spread of infectious disease based on my knowledge of microbiology and state CDC and company health and safety compliance guidelines and regulations during COVID pandemic by placing surplus items for crisping in cooler and cleaning scales, tables, mirrors, display areas, backroom, by performing floor sweeps and emptying wet racks and dry racks regularly.

HOMECARE, Longmont, 2018-2020, Caregiver, Also January 2021- January 2023 Personal Assistant

Applied experience as a health aid (2000-2003), an assistant in a bio-medical research lab (1998-2000), knowledge of physiology (1993-1998), and as a pharmacy clerk (1991-1994) to provide private medical care and yogic stretching training/breathwork (Dahn Hak) to help reduce loss of range of motion caused by a serious autoimmune disease (Diffuse Systemic Sclerosis) for a personal spiritual friend. Conducted private research on arthritis and aging to provide nutritional assistance to combat inflammation. Applied knowledge of chelation to reduce the build-up of collagen and clean blood; recommended supplements to replace lost/damaged tissue. Heeded advice from the Local Area Council on Aging. Used “Secrets from the Vault” experimental model.

EDUCATION, AWARDS, ACKNOWLEDGEMENTS, & ACCOMPLISHMENTS

GREAT DECISIONS Foreign Policy, 2012-2018, Littleton, CO 80227 Group Participant (“Doing Good”)

Free Agent Nation/Curriculum. Researched and summarized documentaries from Films on Demand database (ASU Teacher Education) providing information on worldwide hotspots and sharing perspectives with a group of working and retired professionals (miners, DOD, military, business leaders and dignitaries). Recommended peace education as policy prescriptive focus i.e. Rudolf Steiner’s Waldorf School, Quaker Friends, Montessori. Mentored with a local United Methodist Minister (Christian Discipleship Series) and participated in Community Bible Study with a local Baptist Church (also Bible Study Fellowship in South Korea). Used Prospector catalog to link to statewide university catalog to conduct Theological Research locating recommendations by the World Council of Churches on National/International Development. Independent study of Great Courses. Advocate for Open-Source platforms for accessibility to university databases to build equitable 21st century government, businesses, and new institutions. Researched ERIC to brainstorm development and labor sector databases. Recommended subsidization of a university database, Kanopy, for widespread public use. My recommendation was accepted. The database is accessible through the Jefferson County Library. Practiced Bi-partisan Dialogue. EARTHFIRST campaign informant to initiate Estes Park fence removal for elk migration/Aspen renewal.

Master of Education, 2011 Arizona State University Tempe, AZ 85069 PAC 10/Program in the TOP 13 Social Studies Education, UCAN SERVE Community Grant recipient See Internships cumulative G.P.A. 4.0

Action Research Project: Excel Statistical Analysis; Survey Coding, Excel Data Analysis, t-test Researcher

AEPA LA 7-12/SS MS Praxis II Elementary Award of Excellence, Tee Up for Teaching Scholarship, 2008

Marion Stroud Ethnographic Research Project: Raising Spatial Intelligence in a World History Classroom Substitute Teacher, Special Needs Paraprofessional, ESL Teacher/Cultural Attaché 2004-2008

Master of Divinity, 2004 Naropa University Boulder, CO 80301 TOP 20: Foreign Affairs/East-West Relations

Contemplative Religious Education, Enlightened Society Chaplain Intern (CPE I) See Internships G.P.A. 3.65

Clinical Pastoral Education: Organizational Dynamics/Peacemaker Training, Methodist Lay Certificate 2006

Meditation Instructor, Marpa House Bliss Protector, Diversity Liaison, Non-Violent Communication Group

Thesis: Iliff School of Theology Consortium: A Sociological Analysis of the Roadmap to Middle East Peace

Social Service Agency Positions: Facilitator, Program Staff, Advocate, Health Aid, Technician 2000-2004 Undergraduate Research Grant, Summer1999 CU Boulder, CO 80302 UROP Geography Department Population Demography, Conducted surveys for a Fulbright Scholar that landed a 100,000 NSF Grant (Editor) Asian Tiger Rising Economies: provided statistics for databases used for subject stabilization stateside/overseas Political Geography Thesis: Fundamentalism and Environmentalism in the Polity of the Basque Region CU Boulder Molecular, Cellular, Developmental Biology Department,1998-1999 Administrative Assistant Administered support for program coordinators in bio-medical research and teaching department. Bachelor of Science, 1994 University of Maryland College Park, MD 21770 PUBLIC IVY Research university Natural Resource Management: Statistics, Economics, Climate/Land Policy See Internships G.P.A in major 3.5 Campus Recreation, National Zoo, Equestrian Association, Fairchild Space Company, Environmental Club Golden Key National Honor Society, MD State Senatorial Scholarship USDA Forestry Tech Summer 1995 Environmental Impact Capstone Project: Chesapeake Bay Environmental Impact Water Quality Study

STATE OF ARIZONA Development Program (Reciprocity/Cooperative Education)

INTERNSHIPS: MASTER OF SOCIAL STUDIES EDUCATION (Focus: U.S. Border Issues)

Recruited through Harvard/Gates Foundation’s New Teacher Project: Best Practices in Education Teach for America Affiliate/Internship See Relentless Pursuit “You Are in the Army Now” (Focus on Jerome Bruner’s Scaffolding)

Examining UN Development Programs in South Korea/Later Follow-Up: Examining Perspectives Christiam Curriculum

CHOLLA MS, Phoenix, Spring 2011 Project: The International Student Body Politic: Culture vs. Religion

SOUTH MOUNTAIN HS, Phoenix, Fall 2010 Project: Determining Gifted for STEM Aeronautics SWEETWATER MS, Glendale, Spring 2010 Project: Mentored by Homeless Expert Caseworker “Providing Sponsorship for Homeless Youth Veterans/Migrant Workers: Who Gets McKinney Vento Funds?”

METRO TECH HS, Phoenix, Fall 2009, SS Intern Project: Manufacturing Consent/Yellow Journalism

UNION ELEMENTARY, Tolleson, Spring 2009 Project: Language Politics in Arizona (Substitute) BETHUNE ELEMENTARY, Phoenix, Fall 2008 Project: Implementation of Foss Science Kits

MURPHY/PHOENIX ELEMENTARY, Phoenix, Summer 2008 Project: Culturally Relevant Curriculum

DENVER PUBLIC SCHOOLS, Denver, Spring 2008-09, Project: ADA Special Education Paraprofessional

POLY SCHOOL, BR ENGLISH, YBM-Si-sa, Seoul, South Korea, 2004-2007 ESL Teacher/Cultural Attaché

Teacher for Conglomerate Executives Children, Travelled in China and Mongolia, Implemented CA State

Standards, UN Peace/Dahn Hak Yoga International University of Peace, and Pre-School Academy Curriculums

INTERNSHIPS: MASTER OF DIVINITY PROGRAM (Focus: Holistic/ Wrap Around Care)

CITY AND COUNTY OF DENVER, Fall 2006 Medicaid Technician

Helped people select health care options based on qualifications and criteria for benefits, provided insight and information that led to the reunification of a couple whose wife was trapped in Outer Mongolia

DIGNITY CARES, LLC., Boulder, 2000-2003, QMAP for elderly and recovering patients Home Health Aid

CLINICAL PASTORAL EDUCATION, South Central Region Association

Site: North Suburban Medical Center; My Focus: Communities of Practice Chaplain

Didactic: Care of Person’s, Care of Worlds: A Psychosystems Approach to Pastoral Care and Counseling

SHAMBHALA CENTER, Boulder, 2002 Organizational Development Extern MARPA HOUSE, Boulder, 2000-2002 International Relations/Decorum/Diplomacy Resident Assistant Group Facilitator facilitated House Meetings/Town Halls - Marshal Rosenburg’s Non-violent Communication PRISON DHARMA NETWORK, Littleton, 1999-2000, managed mailing database Meditation Instructor BOULDER COUNTY SAFEHOUSE, Boulder, Fall 2000 – Fall 2002 Victim Advocate Completed a 40-hour training program attending Consciousness Raising Groups to develop counseling skills. Applied Family Dynamics (birth order, personality, behavior, trauma, addiction, and mental illness) Worked with local police to provide assistance, counseling, and interviewing for victims of domestic abuse. Made direct, collateral and phone contact/home visits to verify police information and referral determinations.

BOULDER SHELTER FOR THE HOMELESS, Boulder, 1999 - 2001 Program Staff transmitted rules and facilitated intake process for a 100-person shelter; attended annual Homeless Coalition

developed programs and facilitated groups, maintained population database, assisted Boulder County Cares peer counselor: practiced active listening (T.E.T), attending, de-escalation, arranged transfer to secure facilities.

STATE OF COLORADO Development Program (Research & Administration)

INTERNSHIPS/WORK IN MEDICAL/SOCIAL SCIENCE RESEARCH (Focus: Wellness)

Geography Department, CU Boulder, Summer 1999 Undergraduate Research Opportunity Grant, Researcher

Conducted surveys for a Fulbright Scholar that landed a 100,000 NSF Grant Population Demography/Migration

Political Geography Thesis: Fundamentalism and Environmentalism in the Polity of the Basque Region

Grant Writing Internship: provide statistics for databases used for subject stabilization stateside and overseas.

Rocky Mountain Peace and Justice Center, Peacekeeping Volunteer, Divest CU from South African Apartheid

Molecular, Cellular, Developmental Biology Department, CU Boulder 1998-1999 Administrative Assistant Administered Support for Program Coordinators in bio-medical research and teaching department Planned, scheduled, coordinated seminars, faculty recruit visits, departmental retreat. Politics of Clinical Trials. Independent study of Alternative/Experimental Medicine and Eastern Medicine and Trauma/Pain Management

INTERNSHIPS: NATURAL RESOURCE MANAGEMENT PROGRAM (Focus: Tourism)

*Climbed Longs Peak Summer 1998, Climbed Gray’s and Torreys and Mount Elbert Summer 1999

*Toured many of the United States National Parks and western states researching local economic conditions

*Climber, Snowboard Instructor/Technician/Operator, Raft Guide, Hostess, Sales, Reservations 1994-1998

MAUNA LOA RESORT, Kona, Fall/Winter 1997-1998 business execs and international travelers Host

GART’S SPORTS, Bellingham, Fall 1997 winter recreational and diving equipment Salesperson

JUNEAU TRAMWAY, Juneau, Summer 1997 sold local adventure tours Reservationist

SNOWMASS MOUNTAIN RESORT, Aspen, Spring 1997 witness to mountain rescue operations Operator

BLUE SKY RAFTING, Glenwood Springs, Summer 1996 Colorado river interpreter of local lore Raft Guide

SUNLIGHT MOUNTAIN RESORT, Glenwood Springs, Winter 1995-1997 Snowboard Instructor/Tech Snowboarding as Metaphor Course, Colorado Mountain College, ‘Negotiating the Slippery Slope’, PSIA I

COLORADO HOTEL, RAMADA INN, VILLAGE INN, BUFFALO INN, CAFÉ DIEM Hostess/Waiter

USDA Forest Service, Aspen Institute Summer 1995, Politics of the Colorado River Forestry Technician Conveyed park rules and regulations, policies and information on park hazard zones at Maroon Bells; assigned campsites; investigated fire danger and wrote tickets; performed avalanche clean-up, removal of damaged buildings, rebar and downed wood; assigned hunting and Christmas Tree permits; made recommendations on backcountry travel and hut availability; monitored entrance station and assigned parking spot. Ranger Program: played Smokey the Bear for local school district teaching about the forest and wildland fire mitigation. Wrote articles for the service to help identify and protect local vegetation and prevent the intrusion of invasive species. Conservation & Land Use Practice: Wilderness Preservation, Organic Farming, Permaculture & Xeriscaping, Natural Grocer’s/Whole Foods Product Development/Co-op Initiatives (Local Stores) after Tour with Central Rocky Mountain Permaculture Institute (Food Forests in Aspen Forests). Read Cadillac Desert, Edward Abbey.

STATE OF MARYLAND Development Program (Progeny of U.S. Public Servants)

Bachelor of Science, 1994 University of Maryland College Park, MD 21770 PUBLIC IVY Research University Natural Resource Management: Statistics, Economics, Climate/Land Policy See Internships G.P.A in major 3.5 Campus Recreation, National Zoo, Equestrian Association, Fairchild Space Company, Environmental Club Golden Key National Honor Society, MD State Senatorial Scholarship USDA Forestry Tech Summer 1995 Environmental Impact Capstone Project: Chesapeake Bay Environmental Impact Water Quality Study

CAMPUS RECREATION SERVICES, College Park, Spring 1994 Trainer/Building Security Officer

NATIONAL ZOO, Washington D.C., 1993 Cheetah Reintroduction Project Interpreter

MARYLAND EQUESTRIAN ASSOCIATION Marlboro, MD 1992 exercised a stall of ten horses Trainer

ENVIRONMENTAL CLUB, Montgomery College, MD 1990 planned faculty seminars Secretary

FAIRCHILD Space Science, Germantown, MD 1989 administration for Hubble Space Telescope File Clerk

GIANT FOOD CORP AFLCIO Union, Germantown, MD 1988-1994 Produce Clerk/Pharmacy Cashier

INTERNSHIPS: SCREAMING EAGLE SERVICE LEARNING, SENECA VALLEY HS

(Pre-Baccalaureate Experiential Education for College Bound Civil Service)

INTERACT, Germantown, 1988 assisted in raising money for local charities through novel sales Salesperson

FREEDOM WRITER’S LITERARY CLUB, 1987 evaluated submissions according to genre criteria Evaluator Creative Writing Mind’s Eye Initiation for Montgomery County Public Schools (taught by my Mother)

MANISHA’S HALLMARK, Germantown, 1988 Cashier and Merchandiser

ROY ROGERS, Germantown, 1988 Front End Cashier and Drive Through Conductor

NAVAL JUNIOR RESERVE OFFICERS TRAINING CORP, Germantown, 1988 Drill Team Competitor

EQUESTRIAN CENTER FOR HANDICAPPED YOUTH, Gaithersburg, MD 1987 Assistant Rider Trainer

YOUTH ARTS AND CRAFTS SUMMER PROGRAM, Fox Chapel Elementary School, MD1986 Monitor



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