Yvette Ruiz

Email: ad4nre@r.postjobfree.com Phone: *29- 431 -3988

Address: *** ****** ***** *** ** Phone number

Qualification Summary:

Excellent interpersonal and communication Skills

Ability to multi-task and work under pressure

Great customer service, organizational and time management skills

Computer literate in Microsoft word, excel and PowerPoint

Bilingual in English and Spanish and able to translate

Experience:

The New Life School 11/01/2019 – Ongoing

Paraprofessional

Implemented a positive behavior support plan for students

Participated in education conferences and workshops

Excellent communicator and motivator, help to keep students motivated, engaged, and focused

Informed teacher and principal on students' progress.

Assisted individuals with independent tasks

Documented daily events, health information and incidents

Bath & Body Works 11/20/2015-1/1/2016

Customer Service

Consistently execute to the selling model

Meet selling goals/expectations during scheduled shifts

satisfied and loyal customer base through engagement, conversion and capturing customer phone and e-mail

Supported replenishment activities that keep the store full and abundant

Assisted with floor sets, window changes, visual presentations, signage placement, etc. as directed

Abided by policies and procedures as directed

Abided by Loss Prevention and safety messages in daily operations

Krispy Kreme Donuts 05/10/2011-02/26/2012

Customer Service

Answered questions and providing courteous service to customers

Took and completing orders accurately and efficiently

Politely engaging in suggestive selling techniques

Accepted payment for product and delivering correct change

Inspected product for quality according to Krispy Kreme company standards

Prepared all ingredients necessary for doughnut processing (glaze, fillings and icings - using the correct formula) **

Restocked products to guarantee freshness

Unloaded delivery trucks

Followed procedures and company standards as outlined in the Krispy Kreme Retail and Processing Specialist Training Workbooks

Answered telephone in a timely manner and utilize Krispy Kreme greeting procedures

Education:

New London Adult Education 01/-3/2016 Received High School Diploma

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