Ciera King

Reading, PA *****

ad4nmd@r.postjobfree.com

+1-484-***-****

Authorized to work in the US for any employer

Work Experience

Hub Specialist/ parts manager

AutoZone - Reading, PA

September 2021 to Present

order parts, find parts, change batteries

• Assisted customers with locating items, i assist other car gages in the area get parts for customer vehicles

• Processed customer transactions

• Responsible for resolving all customer complaints

• Handled returns and exchanges

• Monitored inventory

• Restocked merchandise

• Organized new merchandise

• Responsible for general cleaning

• Helped ensure customer satisfaction

Crew Associate

Panera Bread - Reading, PA

November 2020 to September 2021

I was a line opener and drive thru opener. I also would take drive thru orders, make food, prep things for the day. Your typical food service duties

Manager

McDonald's - Pottstown, PA

October 2016 to November 2020

• Supervised The floor during breakfast and lunch, I would open the stote, I had keys to the store and the safe. I also wouls open the kitchen a few times a week. I also took orders and made food as well Crew Member

Wendy's - Pottstown, PA

May 2016 to October 2016

Sandwich maker

Food prep

Drive thru order taker

• Prepared food and drinks

• Relayed food and drink orders

• Restocked merchandise

• Took out trash and recycling

• Provided friendly service

Cashier

Ice House - Pottstown, PA

June 2014 to May 2016

Sold beer

Bussed tables

Took phone orders or take out orders

Education

High school diploma

Pottstown Shs - Pottstown, PA

August 2010 to June 2014

Skills

• Food Service (5 years)

• Food Safety (5 years)

• Food Production (5 years)

• Food Preparation (5 years)

• Kitchen Experience (5 years)

• Cleaning Experience (7 years)

• Cooking (5 years)

• Money handling (10+ years)

• Meal Preparation (5 years)

• POS (7 years)

• Customer service (7 years)

• Cashiering (7 years)

• Kitchen Management Experience (2 years)

• Shift Management (7 years)

• Microsoft Word (10+ years)

• Leadership (10+ years)

• Retail Sales (7 years)

• Merchandising (7 years)

• Sales

• Upselling

• Customer service

• Leadership

• Shift management

• Planograms

• Cash register

• Cash handling

• Google Docs

• Retail sales

• Conflict management

• Computer skills

• Data entry

• Typing

• Phone etiquette

• Social media management

Assessments

Customer service — Proficient

March 2022

Identifying and resolving common customer issues

Full results: Proficient

General manager (hospitality) — Completed

March 2022

Solving group scheduling problems and reading and interpreting P&L statements Full results: Completed

Customer focus & orientation — Proficient

August 2021

Responding to customer situations with sensitivity Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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