Overview

-Project Management Professional (PMP) Renewed 2023

-Certified Scrum Master (CSM)

-ITIL 2011F Certified

-AWS Certified Cloud Practitioner (CCP)

-20+ years Professional Experience

-3+ years Program Management

-15+ years Project Management

-10+ years Business Analysis

-6+ years Agile/Scrum

Employment Experience

PenFED

4/2023 – 12/2023

Sr. IT Project Manager

McLean, VA

Delivery Manager for a portfolio of infrastructure workstreams

Resource planning and financial management using Clarity PPM

Governance oversight for Product release (Policy and Procedure updates)

Managed migration of on-prem data center to AWS cloud and decommissioned DC

Managed a SalesForce integration initiative for asset management

Created cost savings dashboard and other metric driven reports & charts

Cougaar Software Inc.

03/2020 – 12/2022

Agile Project Manager

Merrifield, VA/Remote

Agile Coaching guiding standards, procedures, and reporting criteria in an R&D environment for Department of Defense (DoD) component

Acted as Scrum Master, Business Analyst and Product Owner as needed

Lead administrator of Jira (Server), Confluence; created dashboards as needed

Project Resource/Schedule/Risk Management & Roadmapping utilizing Jira BigPicture

Created internal course using Moodle using existing content

Successfully drove to completion AI project that was behind schedule when taking lead

Coached SME into Product Owner role tightening communication channels to/from Dev

Management and oversight of technical aspects of Production AI Prototype development and O&M, inclusive of AI Agent development and companion mobile application

Oversaw transition from NOSQL DB to OracleDB, inclusive of Java codebase updates

Supervisor to multiple reports

OST

12/2018 – 02/2020

Agile Project Manager

Mclean, VA

Vendor Management for FAA in Agile setting utilizing Jira and Confluence

Risk and Financial Management and Reporting utilizing Clarity PPM

Schedule Management utilizing MS Project Server

Enterprise Projects Managed with cross-Enterprise interfaces inclusive of BI/Reporting (predominantly via Tableau)

Oversaw the creation of a Change Request process, Iterative UAT process with dispersed teams, and tracking of progress in Story Points that map to original client requirements; translation of value completion to SDLC framework

Oasis/MAR

9/2017 – 8/2018

Scrum Master/Business Analyst

Washington, DC

Continuous Integration/Delivery Process Management for portfolio of ~25 systems (using MS TFS/Azure DevOps); Systems comprised of .NET, Python, Java and other technologies; Inclusive of COTS/SaaS and custom-built systems for Gov Client (CFTC); Led and coached a 12 person team

Major efforts included upgrading SQL Server in preparation to take SQL Server and user applications to be placed on the AWS Gov Cloud

Acted as Agile Coach in transformation efforts towards Agile

Employed DevOps procedures toward integration of new or updated features

Two Workstreams utilizing TDD:

oTier 2/3 O&M Support using Kanban;

oNew Planned Development run in 3-week Scrum sprints

Conducted all Scrum ceremonies including daily stand-ups, planning, retrospectives

Backlog Management:

oWork Item (PBI) and Release (Feature) management

oEpic management with Product Owners and Stakeholders

Onboarded with 3 POs, 800+ PBIs, and 0 Epics;

Formulated a Roadmap with the POs and stakeholders

Created Epics based on Roadmap objectives; refined backlog to manageable amount, removing many duplicate or done issues

oUser story creation, review or refinement

Support O&M tickets via ServiceNow platform

Reporting and analysis of KPIs, both for internal and client consumption, including velocity and capacity, along with other metrics

Authorship and maintenance of key project documentation, including SOPs

SES

4/2016 – 8/2017

Technical Project Manager

Greenbelt, MD

Technical PM supporting US Census Bureau (USCB) System Engineering and Integration (SEI); inclusive of Requirements Management in PMO

Represented Program Level participation in Risk and Change Management Boards

TPM Lead for 13 COTS/SaaS Products and Support systems utilizing Jira for workflow management (with a focus on HIPAA and PII sensitivity and handling)

Provided guidance on Agile/Scrum Release Planning for multiple project teams

Review and refinement of complex diagrams including Technical architecture, Systems Topology and Interfaces, User Workflows and Data Flows; Topology included AWS Private and Gov platforms as well as on-premises Cloud solutions

Represented Program Level interests in with regard to vendor oversight in configuration and implementation of Cornerstone Learning Management System (LMS), inclusive of BI/Reporting

Program level oversight of individual system teams to ensure release schedule dates, regardless of management methodology used (SAFe/Scrum, Waterfall, or O&M in a Kanban framework)

Research specific System needs, Organizational data or Operational uses of Systems as needed for Census management, inclusive of business analysis support

MRIS

5/2015 – 1/2016

Scrum Master

Rockville, MD

Conducted all Scrum ceremonies including twice daily stand-ups to accommodate Globally distributed team

Backlog Management and Epic/Release/User Story alignment with Product Owners utilizing VersionOne

Pushed initial release of major product with coordinated global team

Reporting and analysis of KPIs for internal consumption, including velocity and capacity

Scrum Master for ongoing Salesforce initiative

Sabel Systems (Wedgewood Group)

1/2012 – 1/2014

Program Manager

Crystal City, VA

Primary project POC, Blended Learning solution for DoD Foreign Military Sales

Developed repeatable processes and supporting documentation

Produced and delivered monthly status reports, inclusive of BI/Reporting for client reporting needs as to program saturation, participation, and effectiveness

Built and managed back-dated Integrated Master Schedule per award year

Performed needs analysis for DoD client with regard to multiple Implementing Agencies, U.S. State Department and Congress

Deployed and maintained a SAAS LMS (Absorb) and companion WordPress site

Information Experts, Inc.

11/2001 – 1/2012

Program Manager

Reston, VA

Functional/Hiring Manager of the Web Application Dev Team in an Agency setting

o~ 6 FTEs at any given time under management plus contractors/partners

oOversaw the development of multiple web-based applications and training modules, inclusive of COTS/SaaS integrations or implementations

oOversaw 508 compliancy and SCORM conformancy, where applicable

oIntroduced user experience (UX) methodologies and practices

Provided direction to Information Experts inclusive of:

oCo-Developed deployment processes including Infrastructure support, Documentation, and approval release gates for deployment packages

oImplemented OpenAir ERP and assisted in setting up PMO

oUtilizing WordPress and Drupal for site builds as a value proposition

Provided technical oversight to application development team across all web application projects including web-based training. Clients include:

oBeth Israel Hospitals, Center of Medicare/Medicaid (CMS), Wolftrap Center for Education, Department of Education Financial Aid, EPA Office of Radiation

Program/Contract Manager

oFor all contracts:

Produced and delivered monthly status reports

Scheduled and managed project related meetings as needed

Provided internal P&L and EVM statements; Managed Monthly AR & AP

Provided budget forecasts and actuals

oOPM; providing O&M portfolio management and FISMA compliance reviews:

Contract value $4.5M/annually

Developed and managed annual budgets; CLINS and task orders

Managed 15 FTEs overseeing 12-15 systems at any given time

Developed and managed the Integrated Master Schedule

Provided Schedule variances for the Fed IT EVM dashboard

oGSA Online University

Vendor Management Learn.com (now Oracle); Management of coursework implementation

oSprint Telecom’s Electronic Subscriber Agreements (eSA)

Managed 7 years of rolling releases including deployment; all remote work

Scope and resource management; Task pricing and cost management

Served both Direct/InDirect Channels; impacted every Sprint retail customer

Serviced through Sprint IT with heavy involvement by Marketing and Legal

Business Analysis and Requirements Management including the following clients:

oHHS/CMS, Wolftrap Center for Education, PGA of North America, EPA, OPM

Technical Solution Selection Advisor including RFP development and proposal review:

oPGA of North America, Terex, GenieLift

LMS administration including the following clients;

oArmy (TRADOC) – Plateau, Social Security Administration – Plateau, PGA of North America – Element K, Brainware – Meridian, NIST – GeoLearn, Wolftrap Center for Education, Terex, GenieLift – Custom Built LMS, AKO – SABA

Product/Service Manager for Web-based training framework and editorial review tool

oBuilt initial versions of the framework and review tool; Architected second versions:

Transferring the framework from Flash/HTML to HTML/XML/JavaScript

Developing the review tool into an LCMS from ASP/VB to .NET/C#

oProvided Tier 2 & 3 support for in-house LCMS

Digital Support Corporation

7/2001 – 11/2001

Independent Contractor

Chantilly, VA

Supported Kaiser Permanente HIPAA Compliancy efforts via requirements analysis

Luminant Worldwide

2/2000 – 6/2001

Consultant

Herndon, VA

Tech lead, development of enterprise level CMS (Content Management System)

Gathered requirements for, and designed, media delivery systems of Fortune 50 client web applications (RJR Tobacco); including workflows

Development Lead for Atkins Nutritionals site redesign (including Microsoft Commerce Server CMS)

DSTI

6/1999– 2/2000

Editor

Rockville, MD

Managed sites of 4 Offices within the Department of Ed & All Press Releases

CMS/TeamSite Administration Support

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