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Front Desk Agent

Location:
Lexington, SC
Salary:
24,000
Posted:
March 29, 2024

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Resume:

Casey Huber

Pelion, SC *****

803-***-****

ad4ngd@r.postjobfree.com

Summary

Hardworking and focused secretary offering excellent communication, planning and prioritization skills demonstrated through 10 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets.

Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.

I promise I will not let you down if you decide to hire me again and thank you

Reliable housekeeping worker dedicated to keeping areas clean, organized and tidy. Knowledgeable about cleaning infection-prone areas such as bathrooms with care and attention to detail. Well-organized team player committed to guest satisfaction.

Dedicated Housekeeper experienced in basic housekeeping duties, including changing sheets and towels, restocking supplies, vacuuming and dusting. Supports facility operations by cleaning units with professional products and maintaining quality standards. Demonstrates strong commitment to providing best possible experience for guests.

Detail-oriented Housekeeper well-known for thorough and detailed cleaning services. Reliable and quick-paced worker with excellent attention to detail. Offering strong record of industry performance rooted in integrity and hard work.

Detail-oriented House Cleaner with strong background creating sparkling clean homes and following orders. Skilled at washing dishes, sweeping floors, doing laundry, cleaning and dusting surfaces. Clear communicator with fluency in English .

Motivated and efficient specializing in house cleaning and maintenance. Customer satisfaction-oriented and knowledgeable of highly specialized cleaning operations. Flexible and accustomed to wide range of cleaning products and methods, including environmentally-friendly solvents and polishes.

Skills

Safe Chemical Handling

Surface Sanitation

Steam Cleaning

Household Management

Cleaning and Sanitization

Linen Care

Cleaning

Closet

Payment Collection

Floor Waxing

Quality Assurance Controls

Health and Safety Compliance

Furniture Dusting

Carpet Vacuuming

Customer Service

Floor Cleaning

Safe Cleaning With Chemicals

Quality Assurance

Laundry Cleaning

Glass Cleaning

Experience

January 2010 - January 2022

Marie's cleaners - Pelion, SC

House Cleaning

Swept, mopped, vacuumed and polished floors of all types.

Dusted furniture, window sills and other surfaces to remove dirt and cobwebs.

Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.

Washed windows inside and outside as needed.

Emptied wastebaskets and replaced liners.

Polished metal fixtures in kitchen and bathroom areas.

Organized closets according to customer specifications.

Sanitized doorknobs, light switches and other frequently touched surfaces.

Scrubbed walls with appropriate cleaning solutions to remove marks or stains.

Maintained supplies such as paper towels, toilet tissue, soaps.

Removed lint from carpets using a vacuum cleaner attachment.

Transported trash bags to designated outdoor receptacles for disposal.

Cleansed kitchen appliances such as microwaves, stoves, dishwashers.

Disinfected kitchen utensils like cutting boards and knives after use.

Swept patios or decks of debris or leaves with a broom or blower.

Applied waxes to woodwork or tile floors for protection against wear-and-tear.

Provided additional services upon request by customers such as laundry washing, folding, ironing or pet care.

Operated industrial cleaning equipment safely in accordance with manufacturer's instructions.

Checked supplies inventory regularly to ensure adequate levels are available at all times.

Assisted customers in selecting appropriate cleaning products for specific tasks.

Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.

Replaced air freshener cartridges when necessary to maintain pleasant odors in the home.

Cleaned homes following specific and detailed protocols and requests.

Washed and dried dishes to maintain clean and orderly kitchen.

Operated in-house and portable vacuums to remove dust and debris from hardwood floors, carpets and upholstery.

August 2004 - November 2018

Econo Lodge Hotel - Lugoff, SC

House Keeping

Cleaned and sanitized bathrooms, including toilets, sinks and showers and bathtubs.

Swept, mopped and vacuumed floors.

Dusted furniture, fixtures and other surfaces.

Stocked linen closets with fresh supplies of towels, bed sheets and toiletries.

Replenished bathroom amenities such as soap, shampoo and conditioner.

Changed bed linens and made beds according to hotel standards.

Removed trash from all guest rooms on a daily basis.

Transported soiled linens from guest rooms to laundry area for cleaning.

Inspected all guestrooms for safety hazards or maintenance needs.

Replenished consumable items such as coffee packets in the lobby area.

Assisted guests with any special requests related to housekeeping services.

Maintained an inventory of all cleaning supplies used in the housekeeping department.

Cleaned windowsills, window treatments, mirrors and other glass surfaces.

Reported maintenance issues to the supervisor immediately.

July 2006 - October 2016

RT&T - Columbia, SC

Foreclosure Specialist

Reviewed legal documents to ensure accuracy and compliance with state foreclosure laws.

Prepared court filings, including complaints, motions, affidavits and other pleadings.

Drafted and issued notices of default in accordance with applicable state law and lender guidelines.

Conducted research on title issues, bankruptcy proceedings, or liens for potential foreclosure cases.

Maintained records of all foreclosure activities in a database system.

Monitored status of foreclosures through the entire process until completion.

Coordinated with attorneys representing lenders in court proceedings related to foreclosures.

Managed communication between clients, borrowers, attorneys and courts regarding foreclosure matters.

Created reports outlining forecasted timelines for each phase of the foreclosure process.

Negotiated loan modifications with borrowers to avoid costly foreclosure proceedings.

Assisted homeowners facing financial hardship by providing resources to help them keep their homes.

Audited files prior to submitting them to trustees for sale preparation or auction.

Worked closely with clients to develop strategies that minimized losses due to delinquencies or defaults.

Provided guidance on best practices for mitigating risk associated with mortgage loans.

Analyzed legal documents such as deeds of trust, mortgages, assignments and other relevant paperwork.

Ensured all actions were taken within the scope of company policies and procedures.

Attended trustee sales throughout the region as needed in order to represent clients' interests.

Tracked progress of active foreclosures using software programs designed specifically for this purpose.

Researched market trends in order to identify areas where strategic investments could be made.

Developed relationships with local real estate agents who specialize in distressed properties.

Participated in training sessions related to changes in federal or state regulations affecting foreclosure procedures.

Created audit invoices for formulation of legal bills within required timeframe.

Assisted attorney in title search operations and checked title issues in coordination with supervisor.

Researched discrepancies in foreclosure documents and loan agreements.

Reviewed financial documents to verify accuracy or acquire necessary information.

Carried out tasks involved with residential and commercial property foreclosures and assigned cases to real estate agents.

Established appropriate current foreclosure statuses of assigned accounts and designed proper disposal codes.

Analyzed and designed strategies to minimize all losses via management of attorney and enhanced better foreclosure processes.

Prepared charge of requests on loans resulting in deficiency balance.

Acquired necessary data from various sources including lien information and credit bureau history.

Provided assistance in loan restructuring after foreclosure.

Compiled and reviewed litigation paperwork to facilitate foreclosure process.

Received and recorded cash, checks and transfers.

Matched orders with invoices and recorded required information.

Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.

February 2001 - November 2014

Piggly Wiggly Grocery Store - Columbia, SC

Cashier Assistant

Greeted customers and provided assistance in locating items.

Provided accurate cash register operations, including accepting payments and providing change.

Issued receipts, refunds, credits or change due to customers.

Received payment by cash, check, credit cards, vouchers or automatic debits.

Resolved customer complaints regarding sales and service.

Assisted with pricing merchandise for sale in store.

Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and there is adequate change.

Organized shelves and displays to maintain an orderly appearance of the store.

Maintained cleanliness of checkout areas and completed other general cleaning duties as assigned.

Balanced daily financial transactions using appropriate methods according to established procedures.

Answered customers' questions concerning location, price and use of merchandise.

Operated scanners, scales, calculators and cash registers accurately while processing customer orders quickly.

Processed returns and exchanges according to company policies and procedures.

Informed customers about current promotions such as discounts on certain products or services offered by the store.

Stocked shelves with incoming goods from delivery trucks as needed.

Ensured compliance with all applicable laws related to selling age-restricted items such as tobacco or alcohol.

Checked out customers quickly but accurately ensuring all items are scanned properly.

Verified that all coupons were valid before processing them for payment.

Adhered to safety regulations when handling sharp objects such as knives or scissors.

Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.

Monitored customer traffic flow throughout the store during peak hours and adjusted checkout lines accordingly.

Followed proper security procedures when handling large sums of money and safeguarded against theft and fraud.

Assisted with customer requests and answered questions to improve satisfaction.

Interacted politely with customers to promote quality service during checkout.

Issued receipts, change and refunds to customers to promote smooth operations.

Swept and mopped front end during shifts to maintain professional appearance.

Backed up cashiers ringing up large number of customers by bagging products.

Helped supervisor control customer flow and backed-up lines by running registers during busy periods.

Maintained financial records by counting cash and recording tips at end of shift.

Handled merchandising and restocking needs for multiple checkout lanes.

Promoted store cleanliness by keeping track of trash can levels and emptying when full.

Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.

Returned carts and baskets to entryways to keep store spaces and aisles neat.

Directed trash removal and sanitation procedures to keep aisles and register area organized.

Tracked company inventories, moved excess stock and arranged products to improve sales.

Verified customer age requirement for alcohol or tobacco purchases.

Inventoried stock and placed new orders to maintain supplies for expected demand.

Greeted customers promptly and responded to questions.

Education and Training

June 2005

Dutch Fork High School Irmo, SC

High School Diploma

June 2005

Christian Kingdom Academy Swansea, SC

High School Diploma



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