Willing to Michelle Relocate 281-***-**** Penello ad4ng1@r.postjobfree.com

OBJECTIVE

Highly Manager, team-Experienced verification, communication approaches building qualified or while and Store in initiatives, managing both and communication. maintaining Manager. versatile in and and multiple out Skilled professional effectively high of A the units positive in expectations planning classroom across communicating seeking and and 16+ authoritative or for opportunities executing store stores, process with setting. with adherence training leader team a Known as focus members a who Field programs, on and for excels P&Training meeting enthusiastic to L financial foster in implementing clear Specialist, deadlines. motivation. and coaching, and structured insightful District EXPERIENCE

GENERAL MANAGER PILOT FLYING J SEPT 2022-APRIL 2023

· · · · · Strong Efficiently Conduct Train Implement new interpersonal interviews, motivate employees, successful associates, cross-skills, sales guide train building plans, team meeting associates, improve members rapport deadlines inventory handle for with high diverse with pre-productivity, management, audits, accuracy individuals and and manage and improve monitor inventory customer performance service data FIELD TRAINING CONSULTANT 7-ELEVEN GRAND PRAIRIE, TX FEB 2016-DEC 2021

· · · · · Defined Implemented Leaders. Developed Conducted Coordinated suggesting and remote enhancements. cross-communicated and effective delivered training training internal to training programs learning enhance controls to outcomes team through up and to skill 12 budget videos and personnel, sets performance and management and evaluated written assessing metrics for instructions. program program Market for success improved Managers effectiveness for student and improvements. and Store learning. STORE MANAGER 7-ELEVEN IRVING, TX JAN 2014-FEB 2016

· · · · · Managed Implemented Trained, Improved Developed record. motivated, and inventory effective improved profitable and performance management performance sales developed plans improvement to staff and maintain of increased 6 while different maintaining level strategies Food 7-1 Eleven Inventory Service and budgetary locations maintained sales with minimal by controls 35% excellent APSD loss and loss attendance prevention OTHER WORK EXPERIENCE

Travel Center Store District Manager, Center Manager, Manager, Manager, Dollar Advance Dollar General Pilot General America Flying J Waco, Cleburne, Keene, Fort Worth, TX TX TX TX Jan. Jan. Jan. Jan. 2012-2011-2009-2008- Jan. Jan. Jan. Jan. 201*-****-**** 2009 EDUCATION & CERTIFICATIONS

High Certified Manager TABC School License Manager Food Diploma (Handlers Inactive) Food Honey Handler License Grove Proctor High School Honey Grove, TX -1991