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Customer Service Delivery Driver

Location:
Washington, DC
Posted:
March 29, 2024

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Resume:

Shawn Cooper

**** ******* *******, **

*****, ********** **

ad4n16@r.postjobfree.com

202-***-****

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Objective

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Talented baking and pastry student with over 10 years of customer service/ counseling experience, seeking rewarding and challenging opportunity as pastry cook where I can apply my experience and newly learned skills to you organization

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EDUCATION

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Stratford University, Falls Church, Virginia

AAS in Baking and Pastry

07/2012 – 6/2015

● ServSafe Certified

Career Technical Institute, Washington, DC 09/2004-06/2006 Certification “PC Specialist”

● Word

● Excel

● Power Point

● Access

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SELECTED COURSEWORK

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Fundamentals of Baking

Cakes Custard and Cream

Nutrition and Menu planning

Confectionery Production

Artisan Bread

Plated Dessert

Wedding and Specialty cakes

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WORK EXPERIENCE

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HRHL Logistics, LLC, Lanham, MD

Delivery Driver

● Delivering of packages to 90 – 120 customers

● Use hand held device for routing information

● Loading and Unloading packages up to 50lb

● Operated Van under 3 tons to transport packages

Forman mills, Temple Hills, MD

Department Manager

● Manger of the home department

● Assist in training new employees

10/2022 – 01/2023

10/2017- 10/2021

● Assist with shipping and receiving

● Assist with answering phone calls/ customer services

● Unloading and storing received items

● Assist with cash handling/ cashier

Innovative Life Solutions, Silver Spring, MD

Residential Counselor

Assist consumers with Behavior and Money management skills

Responsible for preparing nutritional meals for the consumers

Supervised consumer administering their own medications

Assisted with personal care, household tasks and daily routines

Documented consumer’s daily activities and outings.

Assisted consumer with planning their daily community activities Careco Mental Health, Washington, DC

Residential Counselor

11/2015 – 10/2016

09/2008 – 11/15

● Prepared meals and assist with preparation of meals

Charts significant changes in clients' behavior level and notable incidents

Ensures a safe, therapeutic environment and adhering to all safety standards, Federal and State regulations and corporate policies

Assist with planning and Implementing of daily activities

Assisted with administer medication to consumer; ensure that administration is timely and the right dosage.

Assist with daily household chores; cleaning of kitchen, bathroom, living and dining room Comprehensive Care II, Washington, DC 11/2003-10/2008 Counselor

Encouraged clients to express their feelings and discuss what is happening in their lives, helping them to develop insight into themselves or their relationships

Guided clients in the development of skills or strategies for dealing with their problems

Counseled family members to assist them in understanding, dealing with, or supporting individuals.

Assisted with outdoor activities: Movies, riding the bus, shopping, taking walks in the community.

Assist with the planning and implementation of daily activities

Assist with taking care of their personal hygiene

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Contact this candidate