PIERRE

GREEN

586-***-****

ad4msy@r.postjobfree.com

Harper Woods, MI 48225

CONTACT

SKILLS

• Sales Strategies

• Order Supplies

• Customer Service

• Train Employees

• Cash Handling

• Quality Standards

• Hospitality Management

• Food Safety and Sanitation

• Directing Team Members

• Meeting Production Goals

• Organizational Policies

• Guest Satisfaction

• Handling Customer Complaints

• Labor and Food Cost Control

• Station Preparation

• Delegating Work

• Schedule Management

• Team Meetings

• Communication

Proactive professional with over 10 years of experience and proven knowledge of customer-driven management, entrepreneurial leadership, and long-range planning.

Experienced team leader with extensive background in fast-paced restaurant environments. Proven success in managing staff, training new hires, and ensuring customer satisfaction. Skilled in creating work schedules, delegating tasks, and meeting customer demands. Eager to bring excellent management and problem-solving skills to a new role in the food service industry.

Results-oriented professional with experience in accelerated growth, business reengineering, and financial restructuring. Frequently praised as hard-working by peers, I can be relied upon to help your team achieve its goals. Reliable individual experienced in restaurant management and customer service. Proven track record of success in leading and motivating teams, enforcing policies and procedures, and delivering exceptional customer service. Expert in inventory management, staff training, and problem solving. Highly organized with excellent communication skills and a passion for creating an enjoyable customer experience.

CAREER OBJECTIVE

Shift Manager

KFC, Utica, MI

Store Clerk

Lulu's Party Store, Detroit, MI

EXPERIENCE

April 2013 - September 2023

• Implemented and developed operational standards, policies and procedures. Addressed and resolved client or customer inquiries to foster superior standards of service.

•

Balanced cash drawers and resolved financial discrepancies using receipts and

• financial documents.

November 1990 - February 2009

Performed daily opening and closing duties such as counting money, balancing register drawers and reconciling receipts with sales totals.

•

• Helped customers locate merchandise and answered questions about products. Determined customer needs by asking relevant questions and listening actively to responses.

•

Terry Brown — Kfc

Area Coach

734-***-****

ad4msy@r.postjobfree.com

REFERENCES

Supervisor

Contact this candidate