Terry R. Elgin

ad4msj@r.postjobfree.com

** ******** ******

Greenville, SC 29609 Cell: 864-***-****

Human Resources professional with progressive experience leading all department functions of employee recruitment and selection, employee relations, talent management, administration, compensation, benefits, and risk management. Formulating and recommending company-wide Human Resources policies and programs that drive business results. Specializing in start-up and turn-around operations. Delivering innovative, integrated solutions and communications to facilitate effective implementation and ongoing execution of company Human Resources policies and practices to advance company’s strategic plan. Balanced, company-centric, associate advocate and protector in compliance with company policies, governmental laws, and regulations. Creatively building positive employee-employer relationships within low margin operations. Consistently exceeding expectations while navigating corporate expansions and contractions during economic fluctuations. Independent motivator and team builder developing and leading Human Resources staff while interfacing with all levels of field operations associates. Consistently promoted and assessed “Top Talent” in role.

PROFESSIONAL EXPERIENCE

RITE AID Corporation, U.S. Sept 2016 – Present

A Fortune 500 Company. One of the nation’s leading drugstore chains.

Director, Human Resources, Supply Chain and Logistics, U.S. May 2020 - Present

Partner and business advisor in support of Senior VP, Supply Chain and VP of Logistics/Distribution Centers. Leader of all HR functions, associate relations, and strategic HR contribution for seven distribution facilities (two union) and one ice cream manufacturing plant in California. Servant leader for over 3000 associates including an HR management staff of fifteen and three Senior HR Leaders.

Turnaround role focusing on continuous improvement, talent enhancement, DE&I discipline, innovation, engagement, and Lean concept/principles.

Introduced and implemented $5MM new wage structure across all non-union distribution centers as part of a five-year vison to reinvent the supply chain’s efficiency and effectiveness.

Successfully installed company-wide PTO transition that negatively impacted a large segment of tenured DC associates without loss of any long-term talent.

Five months into new role successfully fought back potential union campaign at western facility.

Induced operational talent upscale and HR restructuring at the distribution center level.

Maintained strong operational human capital through Covid-19 crisis while also improving associate engagement scores over previous year’s annual associate opinion survey (AOS).

Change agent for transition to new Human Capital Management System (WORKDAY).

Successfully maintained required workforce and associate engagement during the decommissioning of two large distribution centers during a one year announced closing.

Led ramp up and HR strategies for a northwest US facility start-up.

Established and set standards for network’s “Trainer Corps” and “Productivity Lead” program for the purpose of production/engagement enhancement resulting in 10-15% increase in production and retention.

Senior Leader, Human Resources Business Partner, Distribution Sept 2016 – May 2020

Spartanburg, SC & Woodland, CA

Led all Human Resources departmental functions, i.e., payroll, training, safety, risk management (WC). Partnered with all levels of business leaders in the operation of two large distribution facilities employing over 800 associates. Driver of organizational effectiveness; associate engagement; company culture (RITE AID Experience). Facilitated succession planning through talent competency assessments.

Successfully turned around and rebuilt a troubled and fledgling HR department in midst of a facility start-up.

Tore down pre-existing silo between HR and operational partners.

Created an improved recruiting plan to support the business during volume fluctuations while in a 3.1% employment market.

Established “Trainer Corps” within all facility departments.

Lowered turnover through improved associate relations/communication on all shifts which also reduced facility overtime and headcount.

Re-established all associate onboarding and training to include off-shift orientations.

Re-established safety program and risk management (WC) procedures; sharply reduced OSHA recordable, loss time and WC claims.

Established new partnerships with two occupational medicine providers.

Partnered in development and execution of newly established production standards.

Utilized to assess organizational effectiveness in sister facilities.

Driver of community and diversity initiatives.

o2019 Large Employer of the Year – SC Governor’s Committee on Employment of People with Disabilities

oChildren’s Miracle Network

Sally Beauty Holdings (SBH), International Nov 2012 – Sept 2016

Beauty Systems Group LLC, Sally Beauty, Supply Chain & Logistics

International specialty retailer and distributor of professional beauty supplies with revenues more than

$4B annually.

(SBH) Beauty Systems Group LLC, Sally Beauty, Supply Chain, US & Canada

Director, Human Resources, Supply Chain June 2015 - Sept 2016

Served as strategist and business advisor in support of VP of Distribution & Senior/Facility Directors to improve culture and create associate engagement through corporate initiatives, training, and development. Oversaw all HR functions, associate relations, and strategic HR contribution for fifteen distribution facilities across the US and Canada employing over 1,800 associates. Managed and led eight facility Human Resources Business Partners, i.e., associate relations, tactical issues, Federal/State compliance, investigations, safety, and associate engagement. Driver of organizational effectiveness; manage talent for succession planning through comprehensive talent competency assessment.

Successfully advanced and embedded company initiative “Culture of Can Do” behaviors throughout all U.S. and Canada distribution centers becoming the company’s standard-bearer.

Successful turnaround/improvement of supply chain’s annual associate opinion survey (AOS).

Established single contingency employer partnership across multiple facilities.

Implemented on-boarding training program increasing retention amongst entry level associates.

Launched and facilitated company-wide focus group sessions to extract opinions for study toward employee value proposition and attraction/retention within today’s workforce.

Significantly reduced turnover, worker compensation claims and OSHA recordable in the company’s six largest distribution centers through consistent associate engagement programs and incentives.

(SBH) Beauty Systems Group LLC, Spartanburg, SC, Distribution Facility

Manager, Regional Human Resources Business Partner Nov 2012 - June 2015

Led all Human Resources departmental functions at Spartanburg distribution facility employing over 250 associates.

Directed all Human Resource functions and Employee Relations throughout over 200 multi-state retail outlets employing over 800 associates.

Atlas Food Systems & Services, Inc., Greenville, SC Aug 1992 – Nov 2012

Largest, regional, independent food service provider serving business and industrial, healthcare, educational and institutional, governmental, and military markets throughout South Carolina, North Carolina, and Georgia for over seventy years with revenues in excess of $40MM.

Vice President of Human Resources 2002 - 2012

Human Resources Director 1997 - 2002

Human Resources Manager 1994 - 1997

Corporate Recruiter 1992 – 1994

EDUCATION

Southern Wesleyan University, Central, S.C.

Business Administration

Recruiting Academy, U.S. Marine Corps, Graduated #3 in class of 220 students

San Diego State University, San Diego, CA

Advanced Speaking

10 Hour OSHA Certified

MILITARY

United States Marines Corps

Staff Non-Commissioned Officer

PROFESSIONAL AFFILIATIONS

Greenville Society for Human Resource Management

Council of Supply Chain Management Professionals

Terry Elgin

13 Holloway Circle

Greenville, S.C. 29609

864-***-****

ad4msj@r.postjobfree.com

REFERENCES

Michael Atcovitz

RITE AID Corporation

Senior Vice President, Human Resources

Cell- 954-***-****

Hannah Graham

RITE AID Corporation

HR Director, Supply Chain - Former

Cell – 770-***-****

ad4msj@r.postjobfree.com

Kimberly Love

RITE AID Corporation

HR Director, Supply Chain – Former

Cell – 412-***-****

ad4msj@r.postjobfree.com

Don Groom

Sally Beauty Holdings, Inc.

Director of Human Resources, Eastern US, Puerto Rico & Canada - Former

Cell – 330-***-****

ad4msj@r.postjobfree.com

Jim Biggerstaff

Sally Beauty Holdings, Inc.

Vice President of Human Resources – Former

Cell – 972-***-****

Alex Kiriakides III

Atlas Food Systems and Services, Inc.

President - Former

Cell – 864-***-****

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