Tawanya Croom

*** ******* ****

Dunwoody Georgia 30338

ad4mgf@r.postjobfree.com

Phone: 404-***-****

Objective

Highly skilled individual with experience providing management and customer service skills over diverse industries. Experience coordinating groups of employees to achieve organizational goals. Ensuring high standards of performance measures for various metrics needed within the organization. Experience using various power tool equipment. Experience maintaining a safe work environment to meet all safety standards. Goal is to obtain a position that enhances current skills, advances professional growth, and provides opportunity to positively impact the company’s performances and profitability.

Skills

Management

Conflict resolution

Customer service

Microsoft Office

Inventory

Maintaining safe and clean environment

Work Experience

Elite, McKesson-(September 2021-July 2023)

●Pulling and packing medical, surgical supplies and equipment orders for shipment

● Use of power equipment including, but not limited to forklift, hand tools, and other devices operated in a warehouse environment while maintaining the highest level of productivity andaccuracy.y

● Working with RF Scanning equipment to maintain records of merchandise shipped, as well as examine, stock and distribute materials in inventory and on manufacturing lines.

Stylist, Sports Clips (June 2016 – September 2021), (July 2023-Current)

●Serve clients quickly and courteously while fully satisfying their styling needs.

●Maintain friendly, professional, and helpful relationships with clients.

●Attract new clients through referrals and maintain consistent repeat clientele.

●Performed sanitation duties to maintain store cleanliness to corporate standards.

Shift Manager, Krystal Company (July 2013 – April 2015)

●Supervised 10 or more associates per shift. Attended monthly Profit and Loss/Bench Planning

●Maintained product quality of perishable and non-perishable goods in cold and dry storage cold and dry storage.

●Managed daily cash deposits and inventory.

●Supervised store associates to maintain store cleanliness and sanitization including food stations, floors, appliances, utensils, parking lot.

●Monitored chemical storage in strict accordance with travel path checklist.

●Performed customer service duties that included monitoring customer orders, complaints, and problem resolutions.

●Handled weekly inventory counts and food orders.

●Evaluated crew development and raises.

Assistant Manager/Shift Manager, KFC/Taco Bell (June 2011 - February 2013)

●Performed Assistant Manager duties involving the supervision of up to 15 team members. Attended monthly Profit and Loss meetings/Bench Planning

●Maintained product quality of perishable and non-perishable goods in cold and dry storage cold and dry storage.

●Managed daily cash deposits and inventory.

●Supervised store associates to maintain store cleanliness and sanitization including food stations, floors, appliances, utensils, parking lot.

●Monitored chemical storage in strict accordance with travel path checklist.

●Performed customer service duties that included monitoring customer orders, complaints, and problem resolutions.

●Handled weekly inventory counts and food orders.

●Evaluated crew development and raises.

Store Manager, Master Cuts (August 2010-June 2011)

Specialized in dressing hair/various styles.

Interviewed applicants-made recommendations for employment.

Ordered hair supplies/ Hair shows attendee.

Excelled in customer service and employee relations.

Support Specialist, Champaign Residential (August 2006-August 2009)

Supervised MR/DD in daily living skills

Transported clients to desired destinations.

Administered oral and topical medication/ CPR and First AID

Stylist, Fiesta Hair and Tanning (August 2006-August 2009)

Certificate in Tanning

Cut, Colored and Straightened hair using chemical solutions.

Maintain friendly, professional, and helpful relationships with clients.

Attract new clients through referrals and maintain consistent repeat clientele.

Performed sanitation duties to maintain store cleanliness to corporate standards.

Allen Correctional Office-(September 1997-2004)

Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

Record information, such as prisoner identification, charges, and incidences of inmate disturbance, and keep daily logs of prisoner activities.

Inspect conditions of locks, window bars, grills, doors, and gates at correctional facilities to ensure security and help prevent escapes.

Monitor conduct of prisoners in housing unit, or during work or recreational activities, according to established policies, regulations, and procedures, to prevent escape or violence.

Ensured prisoners follow prison rules, looked after their needs, and escorted them when moving to various areas within the facility.

Maintained security inside the prison and observed the conduct and behavior of inmates to prevent disturbances and escapes and maintain order and ensure safety among inmates by ensuring everyone inside the premises follow rules at all times.

Education

Ohio State Beauty Academy (Graduated 2006)

Certifications

Tanning Certification (November 2006)

Serv-Safe Certification (January 2014)

Correctional Officer (September 1997)

Contact this candidate