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Customer Service Sales Floor

Location:
Boston, MA
Posted:
March 27, 2024

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Resume:

Mario A. Marshall

949-***-****

ad4me9@r.postjobfree.com

Objective: to obtain an entry level position in an organization to gain experience in and marketing through management, trainings, and development.

Education: University Of New Orleans, B.S., Organizational management

Work Experience:

H&M

Spring 2010-

Multi-task and provide excellent person to person interactions, while maintaining the sales floor.

Efficiently carried out all administrative functions while giving great customer service, at the cash register, fitting rooms, and sales floor in a friendly and engaging manner.

Assessed the sales floor for opportunities to place new product, and marketing materials according to H&M standards and policies.

Attend weekly meetings on marketing and internal communications and follow up with sales team and store staff

Trained and developed new team members

Planned and Executed company marketing and CSR activities in the stores

Execute Conscious and Sales initiatives through working closely with the Marketing team and Store Leadership

Training for Supervisor done in Ridgeland, MS and Management Training received at Times Square

Great Place to work ambassador

MC and Host for H&M store events through PR and Marketing Team

Cooperate fundraiser

The Ali Forney Center

Client Services

Denver, Co

Fall 2012

Regularly did intake on clients, Educated and counseled youth, and planned and executed one event per month.

Helped to create public relations tactics when needed

Assist staff with receptionist and front desk duties

Lucky Brand Jeans

Sales Associate

Denver, CO

Fall-2011-Present

Regularly contact clients regarding new products, events and follow up.

Provide outstanding customer service. High expectations placed on teamwork and the ability to work professionally with fellow sales associates. Achieving assigned sales goals.

Ensure the store maintains its excellent visual presentation.

Provide excellent customer service by being consistently polite, friendly.

Maintain our floor presentation to achieve the standards of excellence established within our organization.

Forever 21

Sales/Visual Associate

Denver, CO

Winter -2011-Fall-2011

Works accordingly to visual guidelines in order to generate sales and provide shopping ease for customers.

Creates window and merchandise displays within visual guidelines and

worked alongside management and sales associates. Greeted and provided excellent customer service while obtaining maximum sales results.

Maintained a friendly, professional behavior at all times with customers, supervisors, and co-workers.

Ensured the store maintains its excellent visual presentation.

Get Equal

Campaign Associate

Los Angeles, CA

Fall-2009-Winter 2010

Trained and assisted company managers to manage internal campaigns, including collecting, reporting and documenting campaign results.

Assisted with an Allocated Budget of 115,000

Was extroverted, detailed fast paced, and a good a communicator who was able to motivate and persuade others.

Trained new employees .

Guess Inc.

Co-Manager

Denver, CO

Summer 08-Summer 09

Responsible for overseeing store operations, maintaining customer service, monitoring stock room operations, trained and developed new associates, and selling on the sales floor.

Co-Managers must assume command of the store in the absence of the Store Manager.

American Red Cross -AmeriCorps National Preparedness and Response Corps

Staff Services

Dallas, TX

Spring 07-Fall 07

Possessed a strong ability for self initiative and team work on projects that involved educating and preparing people to respond to and prevent disasters.

Developed initiatives that involved ongoing training, recruitment and outreach strategies to provide awareness to the Dallas Area to volunteer and support the Dallas Area Chapter of the American Red Cross.

Banana Republic

Gap Foundation Community Outreach Specialist

Jackson, MS-Dallas, TX

Fall 06-May 08

Strived to create opportunities for people to fulfill their personal promise- to "Be What's Possible." As a global retailer we believed it is important to invest in the communities where we do business, and we recognize the need to take a focused approach in order to have long -term impact, which consisted of developing Community Service Projects for local district stores by using objectives outlined by Gap foundation and responsible for logging volunteer hours and donations of District stores.



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