Britt Sherling

Professional Summary

IT enthusiast with more than 15 years of practical experience in information technology. Proven track record of improving operational efficiency and system reliability through system maintenance, troubleshooting, and network management. Docker containerization strategies were successfully implemented, reducing server provisioning time by more than 50% and increasing system scalability by 100x. Eager to apply this knowledge as part of a dynamic team, contributing to improved performance and driving continuous improvement.

Accomplishments

Dockerized Web Application Deployment

● Transformed scalability and deployment efficiency by skillfully containerizing multi-tier web applications using Docker.

● Engineered seamless orchestration of containers and services with Docker Compose, streamlining operations.

● Proactively optimized application performance through the meticulous implementation of load balancing and vigilant monitoring protocols. Single Sign-On Implementation

● Collaboratively configured and deployed Single Sign-On (SSO) to ensure seamless user authentication.

● Leveraged SSO protocols like OAuth2 to enable unified access across diverse applications.

● Enhanced security and user experience by eliminating redundant logins, bolstering both efficiency and protection. Linux Server Setup and Maintenance

● Expertly deployed and managed Ubuntu Server instances, expertly implementing the LEMP stack for high-quality web hosting.

● Created and implemented strong security measures, including precise firewall configuration and regular updates.

● Proactively monitoring user access, meticulously fine-tuning permissions, and performing comprehensive data backups to ensure constant availability and data integrity.

ad4mcl@r.postjobfree.com -

www.linkedin.com/in/britt-sherling

940-***-****

Denton, TX 76209

Skills

● Operating Systems : Proficiency in

managing and administering various

operating systems, including Windows

and Linux distributions (e.g., Ubuntu,

CentOS).

● Server Setup and Maintenance :

Experience in setting up and

maintaining servers, including

installation, configuration, and

updates.

● Networking : Strong understanding of

networking concepts such as TCP/IP,

DNS, DHCP, LAN/WAN, and VPN.

Ability to configure and troubleshoot

network connections.

● System Monitoring and Performance

Optimization : Skill in monitoring

system health, identifying performance

bottlenecks, and implementing

optimization strategies.

● Containerization : Competent in

encapsulating and deploying

applications utilizing Docker together

with Docker Compose, improving

portability and scalability while

streamlining development and

deployment workflows.

Windows PC Maintenance

● Using methodical troubleshooting techniques, I efficiently diagnosed and resolved complex hardware and software issues on Windows machines.

● Examined system logs and diagnostic tools meticulously to accurately pinpoint issues, ensuring quick solutions and long-term system stability.

● Routine maintenance tasks were completed, including timely updates and comprehensive security scans, resulting in improved system performance.

● Skillfully implemented firewall configurations to fortify security, effectively protecting against potential threats.

Professional Experience

B.S Construction Services - General Handyman & Site Manager Denton, Texas

May 2013 - Oct 2014 Feb 2015 - March2020

● Assisted with the setup of construction sites, including assessing needed tools and preparing work areas.

● Collaborated with team members to maintain a smooth workflow and achieve project objectives.

● Managed material inventory and replenishment, ensuring a continuous supply of materials for ongoing projects.

● Demonstrated attention to detail in measuring, cutting, and aligning building materials to meet construction specifications.

● Actively engaged in safety protocols, identifying potential hazards and promptly addressing safety concerns.

Flowtrac - Web Application Programmer (Internship) Southlake, Texas

Jan 2015 - Feb 2015

● Completed a technical internship, gaining hands-on experience in web application development.

● Contributed to coding, testing, and debugging processes, enhancing web application functionality.

teleNetwork - Technical Support Representative (Internship) remote, Denton Texas/San Marcos, Texas

Oct 2014 - Jan 2015

● Gained valuable experience in technical support, troubleshooting, and customer service.

● Assisted customers with technical issues, resolved problems, and provided solutions, ensuring customer satisfaction. Training

Comptia: A, Network, Security

Started and completed online technical training in Comptia to refine my knowledge in basic IT principles and skills.

● Security : Knowledgeable in CompTIA

Security+ aligned principles including

risk management, cryptography, access

controls, and network security.

● Single Sign-On (SSO) : Experience

with SSO implementation and

configuration.

● Scripting Languages : Familiarity in

scripting languages such as Bash and

Python to automate routine tasks and

enhance system efficiency.

● Virtualization : Familiarity with

virtualization technologies like

VMware and VirtualBox, enabling

efficient utilization of hardware

resources.

● System Administration Tools : Using

Active Directory, Group Policy, and

DNS Management effectively for

comprehensive system-wide

administration, ensuring smooth and

organized operations across diverse

components.

● Troubleshooting : Quickly identify,

evaluate, and address system issues

effectively maintaining smooth

operation with little disruption.

IT Enthusiast

15 Years of Self-Directed IT Exploration

and Skill Development

● Proactively pursued a passion for IT

over 15 years, dedicating substantial

time to self-directed learning, hands-on

projects, and skill enhancement.

● Developed a solid foundation in

networking, operating systems, and

scripting through practical application,

continuous learning, and

experimentation.

● Independently tackled complex IT

challenges, honing troubleshooting

abilities and cultivating an in-depth

understanding of cybersecurity and

system administration.

Customer Help desk and Support ticket resolution

Established work experience in high intensity technical support, and conflict resolution while maintaining customer satisfaction. Languages

English, Fluent (written and

spoken)

● Strengthened proficiency in

virtualization, network administration,

and automation, contributing to a

comprehensive IT skill set.

Education

05/2013

Denton High School

Denton Texas

High School Diploma

01/2026

North Central Texas College

Networking - Cyber security

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