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Call Center Customer Service

Location:
Los Angeles, CA
Salary:
45000
Posted:
March 28, 2024

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Resume:

Michael Warner

ad4m5v@r.postjobfree.com

WWW: Bold Profile

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Skills

Telephone Etiquette

Call Centers

Customer Relations

Problem Resolution

Good Communication Skills

Call Center Operations

Data Acquisition

Deep Learning

Analytical Thinking

Coachable

Experience

CAREGIVER 03/2019 - Current

IHSS In Home Support Services - Chatsworth, CA

Assisted elderly clients with activities of daily living such as bathing, dressing and grooming. Transported clients to doctor appointments and other errands using wheelchair accessible vehicles. Monitored vital signs including blood pressure, temperature and pulse rate. Prepared meals according to dietary requirements and assisted with feeding when necessary. Administered prescribed medications on a timely basis following care plan instructions. Assisted with ambulation by providing support during transfers from bed to chair or wheelchair. TRANSPORTATION SPECIALIST 04/2014 - 02/2020

Uber And Lyft - Hermosa Beach, CA

Adhered to all applicable road regulations while driving long distances. Delivered goods and services to customers on time and in excellent condition. Provided excellent customer service by responding promptly to inquiries or complaints from clients. Reported any incidents or accidents involving company vehicles to management immediately. Conducted regular maintenance checks on vehicles such as changing oil, checking brakes. Scheduled repair appointments for damaged vehicles as needed. Documented daily mileage, gas and other data.

Utilized GPS to optimize routes and continuously meet estimated delivery times. Picked up clients from specific locations to transport and drop off at destinations. Achieved consistently high customer scores due to exceptional service. TALENT AQUISITION COORDINATOR 02/2016 - 06/2018

Advantage Solutions Sales And Marketing - Santa Ana, CA Conducted initial screenings of resumes and applications to determine qualifications and suitability for posted positions.

Developed job postings and worked with internal teams to ensure accuracy of job descriptions. Participated in career fairs and other recruiting events to source qualified talent. Coordinated interviews between hiring managers and potential candidates; scheduled meetings as needed. Managed the onboarding process for new hires including completing all necessary paperwork, organizing orientation sessions, and providing support during the transition period. Maintained a database of current and prospective candidates; tracked progress throughout the hiring process. Education and Training

Los Angeles Pierce College - Canoga Park, CA Certification-Billing And Code (Medical) 10/2010

Activities and Honors

Volunteer: Worked with a Non Profit feeding the homeless in many parts of Long Beach, CA for 2 years Also heavily involved with Alcoholics Anonymous. This is a very important part of my life. 30+ years of service is what I bring to the table.

Certifications

Certification for Medical Billing and Coding.

Certified Caregiver



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