Performance Development Plan
**Each section of this form has its own instructions available when you click on the word “INSTRUCTIONS”.
**INSTRUCTIONS
Employee’s Name:
William Majzik
Department:Service Operations
Position Title:
Supervisor Driver/Helper Unit
Reviewer’s Name:
Evaluation Period:
July 1,2004-June 30, 2005
Date of Planning Meeting:
July 30,2003
Final Evaluation Date:
Performance Rating Categories:
D - Distinguished
Performance consistently far exceeds expectations. Contributions are marked by distinction and excellence.
P - Proficient
Performance meets job expectations. GOOD SOLID PERFORMANCE.
S - Satisfactory
Performance meets minimal expectations and standards. Specific action plans for improvement are indicated.
U - Unsatisfactory
Performance consistently fails to meet minimal expectations. Corrective action must be taken to improve performance.
N- Not Applicable
Use when a competency does not apply
**INSTRUCTIONS
Part I – Position Responsibilities:
Essential Functions
Progress Notes/Examples
Year End Rating
1
Driver/Helper Unit-Includes all moving of University furniture /also set-ups involving stages/ tables /chairs /football equipment /gymnastics /etc
Forklift Operations certified trainer /supervise moves /50 hours of customer service training /8hrs pdp training
D
P
S
U
2
Shuttle Bus Operations –includes buses from main campus /Ambler /also all student services requested buses
Operations of all vehicles /oversee all temple fleet on main campus /CDL License certified/OSHA certified
D
P
S
U
3
Vehicle Maintenance
Service and inspection of all trucks,buses,cars and vans / also
Fueling of all vehicles
D
P
S
U
4
Oversee weather conditions /snow and ice
Supervise all large heavy traffic areas during snow and ice storms
Maintain safe conditions for students,faculty workers,teachers etc.
D
P
S
U
**INSTRUCTIONS
Part II – Goals/Projects:
Goals/ Projects
Progress Notes/Examples
Year End Rating
1
Safe environment/safe equipment /fleet management /
Frequent training on safety /New equipment /continuous vehicle maintenance and inspections
2
Forklift training
Seminars on forklift /motorized power-jacks for all Driver/helper and grounds workers
D
P
S
U
3
Warehouse Supervision
Supervise of all supplies in warehouse /Supervise of all received
Materials /filters, salt,trash dumpsters etc.
D
P
S
U
4
D
P
S
U
New
Part III – Competencies:
Core competencies include values/skills/capabilities that are institution-wide. Role-related
competencies are those that are essential in certain positions. See Part III B below for list of
competencies.
Select 3 of these competencies to address this fiscal year.
**INSTRUCTIONS
A. Competency Development
Competencies
Developmental Activities
E.g. training, coaching, counseling, mentoring, credit/non-credit classes, conferences, certifications, scholarly/professional contributions, special projects, etc.
Progress Notes/ Examples
Year End Rating
CLIENT/CUSTOMER SERVICE ORIENTATION FOCUS ON CUSTOMERS NEEDS AND REQUEST
Supervise daily attendance /daily meeting with men/constant dealings with clients/ Supervise gymnastic meets/supervise football deliveries to stadium and airport
Department is running sufficiently
men are working in a professional manner with all moves
D
P
S
U
2
DEVELOPING SELF GROWING WIH EVERY-DAY PROJECTS AND TASK
Receiving of all furniture /computers in Tuttleman hall 2001/Oversee all fuel receipts
Tuttleman opened up that year on time /with all furniture and computers in place
D
P
S
U
D
P
S
U
Total Number of Hours of Training/Development: 100 HRS
**INSTRUCTIONS
B. Competency Ratings
Core Competencies
D
P
S
U
Accountability takes personal responsibility for all work activities and personal actions, implementing decisions that have been agreed upon, and acknowledging mistakes and failures without blaming others
D
P
S
U
C
D
P
S
U
Clear Communication expresses oneself clearly and effectively when speaking and writing to individuals and groups; listening attentively and insuring communication is understood by all parties involved
D
P
S
U
Interpersonal Skills ability to work effectively with others using empathy and self-regulation to manage interactions with others.
D
P
S
U
Client/Customer Service Orientation focuses one’s efforts on exceeding the customer’s needs. Takes personal responsibility for dealing with and/or correcting customer service issues and concerns
D
P
S
U
Problem Solving/Decision Making generates successful approaches to analyzing and resolving problems and makes good decisions based upon a mixture of analysis, wisdom, experience, and judgment
D
P
S
U
Dependability timely & reliable completion of assignments and work responsibilities
D
P
S
U
Respect and Valuing Diversity demonstrates the ability to recognize, understand, accept and appreciate the value of workplace diversity; respects the practices, values, and points of view of other individuals and groups.
D
P
S
U
Efficiency completes activities/projects in a timely manner on or before scheduled deadlines with minimal errors. Takes new, unique and creative approaches to how work is done and strives to continuously improve processes and quality
D
P
S
U
Teamwork and Collaboration works cooperatively with others, contributes to and accepts group opinion; and understands that organizational and team goals take precedence over individual goals.
Role-Related Competencies
D
P
S
U
N
Analytical Thinking understands a situation, issue or problem by using a step-by-step process, applying basic rules and learned concepts
D
P
S
U
N
Ethics demonstrates the ability to adhere to an appropriate and effective set of core values and beliefs and to act in line with those values.
D
P
S
U
N
Change Leadership initiates, sponsors, implements, and supports organizational change, adjusts to change as it occurs and leads others through change processes
D
P
S
U
N
Leadership brings forth new initiatives to enhance department’s or University’s mission; inspires and energizes others
D
P
S
U
N
Continuous Improvement Orientation takes new, unique and creative approaches to how work is done and strives to continuously improve processes and quality
D
P
S
U
N
Organization/Planning establishes work priorities, methods and project flow to accomplish objectives. Utilizes time effectively for maximum performance. Anticipates and prepares for future developments and deadlines.
D
P
S
U
N
Creativity and Innovation generates novel and imaginative contributions and solutions to problems, projects, processes and situations
D
P
S
U
N
Quality Assurance/Attention to Detail accomplishes tasks through concern for all aspects of the job, no matter how small. Accurately checks processes and tasks and follows up
D
P
S
U
N
Developing Others/Supervision works in partnership with staff to develop departmental, personal and professional goals, encourages staff growth, and maintains a cohesive work team
D
P
S
U
N
Resilience and Adaptability adjusts to changing circumstances by altering attitudes and behaviors; displays resilience and flexibility in response to setbacks and stressful situations with energy and optimism.
D
P
S
U
N
Developing Self ability to grow and apply one’s expertise/ knowledge within and across specialized technical/functional areas. Includes self assessment, soliciting performance related feedback and taking initiative to build one’s own skills
D
P
S
U
N
Resource and Project Management allocates time and resources (material, financial and human) in order to reach goals; integrates complex project steps and outcomes and follows-up by monitoring results of delegations and assignments.
FINAL RATING:
D
P
S
U
N
Technical/Professional Skills achieves a proficient level of technical and professional skills/knowledge in job-related areas. Involves continual assessment and skill development.
**INSTRUCTIONS
**INSTRUCTIONS
Supervisor Comments:
**INSTRUCTIONS
Employee Comments:
Supervisor’s Signature
Date:
**INSTRUCTIONS
Department Head’s Signature
Date:
**INSTRUCTIONS
Employee’s Signature
Date:
**INSTRUCTIONS
**Each section of this form has its own instructions available when you click on the word “INSTRUCTIONS”.