Carlos J. Pino

*** ************ ****** *****: 917-***-****

Newark, New Jersey 07113 Email: ad4lno@r.postjobfree.com

Areas of Expertise

Interpersonal Skills

High-Level Personnel Management

FMLA regulations

Streamline Clearance Process

Worker’s Compensation

Employee Relations

Create New Recruitment Policies

Salary Administration/Payroll

Labor Relations

Translation/English & Spanish

Implement New Tracking System

Benefits Administration

Knowledge of State/Federal Regs

Training & Development

Professional Experience

Peapod 6/2017 - Present

Driver/food delivery NY/ NJ

Conduct inspections of vehicle before departing to deliver goods

Pack and load products onto trucks according to company’s specifications

Deliver orders to customers on assigned routes

Maintain ongoing communication with route dispatcher

Unload goods as per client specifications

Review deliveries with customers to ensure products meet their needs

Obtain delivery confirmations from each customer

Worked as part of a team and assisted each other by being on time for their shift

Accurately processed order paperwork and payment transactions and execute cash management duties

E&M Towing 10/2006-1/2012

Tow Truck Driver & Dispatcher New York

Operated various tow trucks including flatbed trucks, to deliver the materials to designated locations

Dispatcher for 20 tow truck drivers

Administered and operated all computer aided communication and dispatch equipment.

Maintained record of all emergency requests received.

Answered all phone calls coming to facility and assisted customers as required.

Ensued dispatch according to schedule and work order.

Coordinated with all customers and drivers regularly.

Maintained record of all shipments and work orders.

Processed all invoices and maintained accurate financial reports.

Prepared daily work schedules

Addressed, questions, problems, concerns, of service employees

Bear Automotive 8/2003 – 9/2006

Tow Truck Driver New York

Operated various tow trucks including flatbed trucks, to deliver the materials to designated locations

Used instruments such as blocks, rollers, hand trucks, tackles, hydraulic lifts, etc., to move heavy materials

Attended to trouble calls from accidental and discontinued automobile owners

Executed the maintenance procedures of vehicles by examining the oil, air, and water levels, braking systems, tire pressures, fluid levels, lights etc.

Acquired delivery instructions from the administrator/dispatcher and ensured safe transport of fragile goods

References

Available Upon Request

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