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Account Manager Customer Service

Location:
Los Angeles, CA
Posted:
March 26, 2024

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Resume:

Stephanie Baker

Senior Sales Professional

EMAIL

ad4lls@r.postjobfree.com

PHONE

949-***-****

Skills

Account Management

Key Accounts

Sales Operations and Support

Account Management

Work Experience

Jan 2007 - Dec 2012

Los Angeles, CA

National Account Manager

Samsung

* Contributed in driving Samsung market share and increase product penetration to achieve our revenue objectives.* Exceeded 56% share in Q112 in Southern California.

Jan 2004 - Dec 2007

Los Angeles, CA

Data Solutions Manager/Consultant Southern

California CA

Verizon Wireless

* Evaluate and enrich consumer data customer base understanding of data products and services by collaborating cross-functionally with the retail sales reps.* Proactively identify issues that impact complex data- related sales and act as the subject matter expert to resolve escalated issues.* Met 150% of Q3 and Q4 06 MBO* Received the President's Award for Q4 2006 Performance* Received the 2006 Winners Circle Award Jan 2002 - Dec 2003

Denver, CO

Senior Account Manager

Kyocera Wireless Qualcomm

Kyocera purchased the handset division from Qualcomm Inc. in February of 2000. Qualcomm Account Manager Position seamlessly transferred to the Senior Account Manager at Kyocera.Kyocera Communications, Inc. Denver, CO / Los Angeles, CA 2002-2003Senior Account Manager* Led and coordinated all company field business, sales and marketing activities with Verizon, Sprint PCS, ALLTEL, Cricket Communications, Qwest and Virgin Mobile in eight states.* Instrumental in sales turnaround to an under- performing market (Denver). Increased market share from 10% to 23% in six months in CY'02.* Launched all new products in existing and new markets Colorado, and S. Dakota, N. Dakota, Wyoming, Nebraska, New Mexico, Kansas and Missouri) for all Accounts.

Jan 1998 - Dec 2002

N/A, CA

Account Manager

Kyocera Wireless Qualcomm

* Responsible for increased regional QUALCOMM market share from 3% to 29% in the Los Angeles market.* Consistently exceeded quarterly sales goals while increasing corporate market share from 7% to 29%. 1999 YTD Sales Performance of 113% to plan.* Created and presented annual territory business plans to upper management.



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