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Customer Service Computer Software

Location:
Atlanta, GA
Posted:
March 26, 2024

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Resume:

Peggy L. Steinert

***Long Road

Ranger, GA *****

(H) 706-***-****

(C) 678-***-**** ad4lkf@r.postjobfree.com

Professional Experience

Atlanta Electrical Distributors (AED) / WESCO

Administration Operations 1/22 – 1/24

Daily Responsibilities:

Accounts Payables & Receivables

Daily Billing

Process of ALL cash & credit card orders

Daily reports containing cash, checks and credit cards.

All Bank Transactions

Daily Cycle Count Reports and Reconciliation of inventory

Keep office tidy.

Ordering of all office supplies and miscellaneous office needs

Setting up catering as needed for business meetings or employee get togethers.

The day consists of having face-to-face contact with customers, as well as over the phone.

Computer Software Eclipse Solar / Excel

Cabinplant Inc.

Inventory / Parts Controller 2/15- 9/21 (Temporary Position)

Taking and processing all parts orders and Quotes for customers.

Receiving of all parts that come in.

Processing RMA’s for parts and repairs from beginning to end.

Responsible for weekly Cycle Counting of inventory and purchasing all parts from our suppliers.

Various accounting duties.

Computer Software QuickBooks

Royston, LLC

Inside Sales Representative (Customer Service)10/19-4/20

Taking and processing in coming orders for numerous food service companies. (Available upon request)

Parts look up and research.

Responsible for Distribution accounts on Custom Builds.

Computer Software Movex

Comprehensive Technology Group

Warehouse Manager4/15-5/19

Responsible for daily receiving and shipping.

Processing all UPS and Fed-X orders by their custom software.

Processing all Freight Orders, using various Freight Lines.

Maintain control of all inventory.

Stage all equipment and parts for the technicians.

Putting together and shipping customer orders.

Responsible for all returned materials and obtaining the RMA and Credit.

Research of parts needed for projects. Purchasing of certain gear, connectors, cables, supplies and tools. Preparation and reconciliation of receipts for per diem. (MRP) Pre-Billing. Fill in for Accounts Receivables / Payables & Purchasing.

Page 2

Comprehensive Technology Group

Lead Installer/ Technician7/14 –3/15

Broadcast / Voice & Data Integration

Responsible for running a crew of technicians up to 10 at a time.

Site Surveys on our construction sites to make sure all path runs for cable are in place, also along with conduit and to make sure they are the correct sizes. Also wall and floor electrical boxes are in the correct places.

Responsible for all cable runs, building of racks and installation of equipment.

Assembly of all cables and other equipment that requires pre-build.

Responsible to make sure all racks are built to print.

Responsible for all Engineering change orders

Ability to read blueprints

Southeastern Technical Solutions, LLC

Co - Owner / Operator2/97 – Present

Assist with broadcast and data integration.

Assistant Project Manager / Engineering Assistant.

Ability to read Blueprints.

Electronic and mechanical assembly.

All administrative duties /Purchasing / Accounts Payables and Receivables.

Sub-Contractor for numerous corporations. (Available Upon Request)

Spectrum Data Systems, Inc.

Service Manager 9/95 – 2/97

Responsible for scheduling and dispatch of technicians to daily service calls.

Revenue estimates for the month and year.

Control of all parts inventory including receiving of all parts, processing of all UPS and Fed-X parts orders, billing and customer service.

Responsible for maintenance contract renewals and bringing in new customers and revenue.

Maintaining customer data base and various accounting duties.

Operations of Act / Excel / Microsoft Word / Windows / Professional Write and Custom Data Associates Software.

Technical Industries, Inc. Of Georgia

Service Coordinator 8/90 – 9/94

Responsible for the purchase of all electronic components and other miscellaneous parts, materials control, taking parts orders, and customer service.

Coordinate work schedules for service technicians.

Billing, inventory control including receiving of all parts and processing of all UPS and Fed-X orders.

Operations of Act / Excel, and Peachtree programs.

Page 3

Southern Prosthetics Supply

Specials Coordinator4/89 – 4/90

Responsible for the purchase of all special medical and prosthetic supplies, billing and inventory.

Fortel, Inc.

Assembler / Purchasing / Inventory Control Specialist7/85 – 3/89

Responsible for printed circuit assembly, soldering, and mechanical assembly.

Familiar with ANSI / IPC specifications.

Responsible for control of parts inventory. Operation of various software, Production control, and Accounting. Expediting open purchase orders, billing and buying of electronic components and supplies. Also receiving and quality assurance of raw materials and parts. Handled all

manufacturing documentation, including bills of materials, assembly process of manufacturing instructions, parts specifications and drawings, test procedures, product specifications and product manuals.Control of all engineering change orders through the manufacturing process. Maintenance of all source and objective files. Programming of all devices.

Education

Graduate of RedanHigh School – 1981

DekalbCommunity College – 1984 – 1985

Soldering / Service Mount Technology – 1988

Brian Tracy Series – Sales / Customer Service – 1993

Barco 1208 Installation Training – 1996

Hobbies

Camping, Hunting, Fishing, Gardening

References

Available upon request

**Special Note**

I have a Ranger address which is in Gordon County but I live in Jasper which is Pickens County.



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