TALENT ACQUISITION & GLOBAL RECRUITMENT LEADER

True team leader and business partner with deep understanding of resource planning, value creation, and the overall impact hiring can have on an organization.

• Recruitment Strategy

• Full-Cycle Recruitment

• Key Account Performance

• Employment Branding

• Sourcing & Hiring Talent

• Diversity Hiring

• Interviewing Best Practices

• Talent Pipelines

• Recruitment Cycle Compression

• Complex Offer Negotiations

• Relationship Management

• Metrics & KPIs

RESOURCE SOLUTIONS

A leading global provider of outsourced recruitment and consultancy solutions, Resource Solutions supports organizations across 31 countries to build, connect, and optimize their workforce. Senior Recruitment Partner 2022 – 2024

Client: Deutsche Bank

Oversaw the full-cycle recruitment process for five business lines and functions (audit, business transformation, management consulting, Global Procurement and Vendor Management) focusing on experienced, mid-level and executive hires. Acted as a strategic partner to hiring managers and guided them through the end-to-end recruitment process, including developing a search strategy, formulating job descriptions, sourcing, screening candidates, managing the interview process, and offer delivery/negotiation.

Key Accomplishments:

Hand-selected to lead recruitment team during director’s medical leave. Successfully led all strategic recruitment initiatives, managed client relationships, and oversaw a team of 6 recruiters and support staff.

Increased diverse hires by 35% by developing and implementing diversity recruitment strategies and harnessing partnerships.

Reduced time-to-fill metrics by solving recruitment process inefficiencies and bottlenecks.

Substantially contributed to a 45% reduction in turnover by enhancing behavioral interview techniques.

Coached and mentored junior recruiters.

PEOPLESCOUT

PeopleScout is one of the world’s largest RPO provider managing talent acquisition solutions that span the global economy, with end- to-end MSP and talent advisory capabilities supporting total workforce needs. RPO Account Manager & Recruiter 2018 – 2021

Clients: Boeing, RGIS

Led staffing and recruiting processes, strategies, and solutions for key accounts. Worked directly with the client leaders on recruitment initiatives and became an ingrained part of their team(s). Participated in client meetings and provided subject-matter expertise and market intelligence on potential areas of improvement in the talent selection process. Sourced, recruited, interviewed,

“Felicia is "grace under fire!” The adaptability and laser-focus Felicia holds is an incredible strength of hers. Felicia works tirelessly to ensure incredible time to fill on her roles.” – Jennifer B., former hiring manager

“Felicia is amazing to work with. She invests the time to get to know you as an individual! When recruiting a candidate, she ensures the individual is not only a right fit for the company, but for the leader as well.” – Jessica S., client

“Felicia is the most capable communicator, gifted in the skills of understanding qualities of business development and skill sets in the human resource arena.”

– Daniel D., former manager

Accelerates Recruitment Process

Trusted Team Leader & Coach

Executes Talent Strategy & Growth Plans

Deep knowledge of Employment Branding

Recruitment Process Transformation

Reignites Stalled Team Performance

SIGNATURE STRENGTHS

CAREER SUCCESS

FELICIA DUKE

ad4ljf@r.postjobfree.com 678-***-****

Frisco, TX LinkedIn

FELICIA DUKE ad4ljf@r.postjobfree.com 678-***-**** and assessed high quality candidates, often exceeding the client's needs and expectations. Constantly assessed candidate experience and identified areas of improvement for clients.

Key Accomplishments:

Reduced time-to-fill by 20% by streamlining recruitment processes and procedures.

Oversaw the successful implementation of a new Applicant Tracking System (ATS).

Developed and implemented employer branding and value proposition initiatives, resulting in a 20% increase in qualified candidate flow.

Led exercise with executive leadership to develop talent acquisition strategies that directly aligned with strategic organizational goals.

Managed full-cycle recruitment process for several hard-to-fill technical leadership positions.

Collaborated with hiring managers to define competency frameworks and candidate assessments. RANDSTAD SOURCERIGHT

Randstad Sourceright is a global leader in talent solutions and services, offering RPO, MSP, and other solutions for organizations and job seekers.

Recruiter 2013 – 2018

Clients: Pall Corporation, Ford Motor Company, Honeywell, Progressive Insurance Company, AT&T Led the end-to-end recruitment process for high profile clients. Collaborated with hiring managers to understand the position requirements, created job descriptions, and advised on search strategies. Sourced and screened talent for all open roles, proactively developed talent pipelines, and managed the interview process. Key Accomplishments:

Educated client partners on diversity hiring initiatives and best practices.

Successfully recruited for multiple disciples and functions as well as multiple levels of talent, including engineering, accounting, IT, human resources, and operations.

Creatively leveraged social media to attract candidates’ interest and provide education.

Trained new recruiters and coached on recruitment SOPs, best practices, client processes, and systems. JDI CONSTRUCTION, A MILITARY COMPANY

Human Resources Director 2007 – 2010

Led all human resources processes, including new hire orientation, training, on-boarding, compensation & benefits, time reporting, payroll management, employee relations, HR policy maintenance, and performance management for over 100 contractors and full- time employees. Managed the end-to-end recruitment process. Oversaw the termination process in adherence with government contract requirements.

Key Accomplishments:

Acted as primary liaison with military clients and provided performance feedback to all contractors. D.R. DUKE CONSTRUCTION, LLC

D.R. Duke Construction specialized in commercial and residential construction and stonework. Human Resources Manager 2004 – 2007

Acted as main point of contact for employees on all human resources-related matters. Reviewed employment processes to ensure compliance with regulatory agencies. Reviewed performance management and training processes and provided guidance and suggestions to managers. Implemented procedural improvements that enhanced the employee experience and increased engagement. Ran the end-to-end recruitment process for all open positions and created a talent pipeline. Key Accomplishments:

Developed fresh and creative avenues to meet human resource goals and enhance culture. STRAYER UNIVERSITY Washington, D.C.

Associate of Arts – Human Resources Management

LinkedIn Recruiter, Rocket Reach, Workday, Taleo, iCIMS, Brass Ring-, Indeed, Git Hub EDUCATION

TECHNOLOGY

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