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Human Resources Customer Service

Location:
Olive Branch, MS
Posted:
March 26, 2024

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Resume:

Coneshia K. Blackmon

901-***-****

ad4lhg@r.postjobfree.com

Olive Branch, MS

EDUCATION

BACHELOR OF ARTS

University of Mississippi, 2024

SKILLS

• Self-motivated and results-

driven

• Leadership, analytical and

organizational skills

• Excellent oral and written

communication skills

• Stellar customer service +

rapport

• Data and Inventory

management

• Human Resources +

Recruitment

• Detail-oriented and

multitasking skills

TECHNICAL SKILLS

• MICROSOFT OFFICE SUITE

• GOOGLE SUITES

• WORKFLOW MANAGEMENT

• WORKDAY

• DATA ENTRY

PROFESSIONAL PROFILE

A dedicated and reliable professional with over 6 years of hands-on experience in distribution operations and Human Resources business-related functions. Specializing in recruitment, with an emphasis in Onboarding and offering exceptional candidate experience, while maintaining confidentiality. Particularly organized and efficient with a flair for prioritizing. Cross-functional expertise in multiple technical systems, quality management, risk assessment, and workflow review, aiding in increased process efficiencies.

EXPERIENCE

Shipping Clerk

FedEx Supply Chain • OLIVE BRANCH, MS June 2023 - Present

• Collaborates and communicates with logistics technicians, customer service representatives regarding outgoing shipments

• Track and updates the status of outgoing shipments.

• Trouble shoot shipping issues and customer complaints

• Perform administrative duties for shipping leads and managers to ensure that outbound shipments are properly packaged and shipped timely Human Resources Specialist

FedEx Hub Recruitment Center • OLIVE BRANCH, MS August 2021 – June 2023

• Processing new employees’ information and background checks using USPS auto identification program

• Fingerprinting potential new hires to perform background checks requiring attention to detail.

• Address employee issues and work with management to ensure that all company policies and procedures are followed uniformly across the organization.

• Auditing employee files, reviewing for errors and any incorrect data or signatures that may be not applicable.

• Carries out administrative duties and helpdesk support; post and communicates internal and external job opportunities.

Human Resources Assistant

Sephora • OLIVE BRANCH, MS November 2019 - August 2021

• Impactful assistant with strong attention detail, capable of managing multiple projects and tasks while exhibiting stellar performance

• Direct experience in reviewing and producing requisition metrics for recruiting purposes; contacting candidates via Indeed.com—30 per day, exceeding demand

• Adhered to company policies and maintained data integrity, while providing administrative support to senior management

• Managed and scheduled New Hire Orientation; assisted with Background screening and Onboarding

• Verified previous employment for internal stakeholders. Coneshia K. Blackmon

Advanced Order Management Specialist

MILWAUKEE TOOL • OLIVE BRANCH, MS August 2017 – November 2019

• Monitored team output and communicated with organization customer metrics and performance.

• Pro-actively worked with manager/supervisor/ AOM Lead/operations team to address order failures, and remedy in a timely manner.

• Managed and maintained order flow, troubleshoot errors and executes critical order steps- identified areas of potential risk of non-compliance and worked with OBDC Operations and IT to minimize customer impacts.

• Developed and maintained collaborative relationships and rapport with internal customers, operations, and team.



Contact this candidate