Mariana Aguilar
Hemet, CA *****
ad4lg6@r.postjobfree.com
OBJECTIVE
To obtain a position where customer service skills can be utilized to assist the public.
EXPERIENCE
Treat Wireless, LLC
Sales Representative
08/2019 – 06/2023
Greeted customers and determined their needs. Recommended, selected, and helped locate or obtained merchandise based on customer needs and desires. Computed sales prices, total purchases, and received and processed cash or credit payment. Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. Demonstrated use or operation of merchandise. Ticketed, arranged, and displayed merchandise to promote sales. Exchanged merchandise for customers and accepted returns.
ADT
Sales Agent
02/2013 – 06/2018
Answered telephone calls from potential customers who have been solicited through advertisements. Obtained customer information such as name, address, and payment method, and entered orders into computers. Explained products or services and prices and answered questions from customers. Computed sales prices, total purchases, and received and processed credit payments. Maintained records related to sales. Prepared sales slips or sales contracts. Recommended, selected, and compiled sales packages and contracts. Promoted sales. Scheduled appointments for technicians to meet with customers for installation.
Direct TV
Customer Service Representative
2012-2013
Answered inbound calls. Maintained assigned account bases while developing new accounts. Obtained customer information such as name, address, and payment method, and entered orders into computers. Provided clients with estimates of the costs of advertising products or services. Obtained and studied information about clients' products, needs, problems, advertising history, and business practices to offer effective sales presentations and appropriate product assistance.
SKILLS
Critical Thinking / Detail oriented
Excellent communication skills
Data Entry / Bookkeeping
Proficient in Microsoft Office
Professionalism and strong work ethic
Taking and directing calls
Bilingual - English / Spanish