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Customer Service Medical Center

Location:
Miami, FL
Posted:
March 27, 2024

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Resume:

Matthew L. Rodriguez

**** ** **** ***

Homestead Fl 33033

Cell: 201-***-****

ad4l5b@r.postjobfree.com

OBJECTIVE:

Seeking a challenging position where my educational background and experience will be valued and allow for my professional growth.

QUALIFICATIONS:

A self-motivated individual, through various experiences has developed excellent interpersonal and customer service skills. Energetic, competitive, who can adapt, multitask, motivate team members as well as work independently with the ability to meet deadlines in a high pace environment. Dependable, professional, focused, friendly, punctual and hardworking are key qualities I acquire.

EXPERIENCE:

LongHorn Steakhouse, Homestead, FL / Hamilton, NJ

Waiter, July. 2011- Present

Opened and prepared restaurant for operation

Put guests at ease, handled large crowds, and maintained composure in stressful situations

Described menu items in detail and provided recommendations when requested

Input customers drink and food orders to their specification

Inspected the ID’s of patrons to ensure minimum age requirement for consumption of alcoholic beverages are always met

Bused tables and stocked service areas with supplies

Trained new hires

Ensured that all expectations are met and exceeded by actively checking up with customers and quickly correcting issues

Maintained a clean dining room and adherent to all safety and legal standards

Palisades Medical Center, Edgewater NJ

Security, Oct 6th 2014- June 2015

May help people into and out of their cars, receive Centers deliveries at night, and escort patients as needed

Main duty is to protect patients/visitors/staff, property, information, and reputation

Responds rapidly to security emergencies within the medical center

Becomes involved with patients when assistance is requested by medical or nursing staff, or when patients or their families ask for assistance or information

Worked efficiently under pressure

Aramark Industries, East Rutherford, NJ

Waiter/ Securities, Aug. 2007- Feb. 2009

Organized guest services due to high customer volume

Able to multi-task and stay focused

Greeted stadium patrons, answered questions, and provided directions

Entrusted to lead and wait on high level customers

Delegated on and off field security

Lowes Home Improvement, North Bergen, NJ

Customer Service Rep/ Night Shift Feb. 2007- Jun. 2008

Displayed excellent customer service

Organized and monitored inventory on sales floor

Efficiently lead staff in receiving and distributing incoming merchandise

Trained new hires

Assisted supervisor with special projects

Education

North Bergen High School – North Bergen, NJ

High School Diploma June 2005



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