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Customer Service Benefits Specialist

Location:
Cordova, TN
Posted:
March 27, 2024

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Resume:

Ellareece Petty

**** ********** **. *******, ** *8016

901-***-**** ad4l4z@r.postjobfree.com

OBJECTIVE

To obtain a position in a well-organized and progressive environment that will enhance my career growth.

SUMMARY

I am a results–oriented individual with a strong passion and commitment to providing excellent customer service and administrative support. My major strengths are excellent communication/listening skills, working well with others, patience, follow and complete tasks in a timely manner, excellent computer skills and ability to adapt to changing environments.

EMPLOYMENT HISTORY

Administrative Consulting Services, Cordova, Tennessee 1/2020-Present

Benefits Specialist

Responsible for assisting with the administration of all benefits. Duties include but not limited to:

Explaining benefits to employees

Assisting employees with enrollment

Provide eligibility and benefits to providers

Provide claim status to providers and employees

Christ Methodist Day School, Memphis, Tennessee 03/2018- 1/2020

Teacher

Responsible for carrying out daily lesson plans for the Early Education Program.

Lowes, Memphis, Tennessee 03/2018- 10/2018

Head Cashier

Responsible for supervising all cashiers. Duties include but not limited to:

Making sure money is put out in all cash registers before the store opens

Planning out cashier breaks and lunches

Maintaining registers are kept at a minimum throughout the day

Open Arms Healthcare Agency, Memphis, Tennessee 10/2012 – 01/2018

Human Resource Clerk

Responsible for managing the daily operations of the front office. Duties include but not limited to:

•Processing billing, background checks, and payroll

•Maintaining personnel and patient records according to HIPPA laws

•Maintain employee’s time and attendance records.

•Maintain employee and patient filing records

•Recruit employees for company

•Maintain certification records for employees

Home Health Aide 10/2011 – 10/2012

Responsible for assisting patients with daily medication intake, personal care, daily

chores and activities. Documented and maintained patient daily assessment records.

EDUCATION BACKGROUND

Greenville-Weston High School, Greenville, Mississippi 08/2001 – 05/2005

Received High School Diploma

University of Memphis, Memphis, Tennessee 04/2010 – 05/2012

REFERENCES AVAILABLE UPON REQUEST



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