Kristen Oldenburg

Beloit, WI *****

ad4l0f@r.postjobfree.com

+1-608-***-****

Work Experience

Receptionist

H&R Block - Beloit, WI

December 2023 to Present

All front desk duties, answer multi

Receptionist

H&R Block - Beloit, WI

December 2023 to Present

• Experience working in a fast-paced environment

• Previous experience in a customer service environment

• Ability to multi-task

• Strong organizational and time-management skills

• Computer proficient with the ability to use Microsoft Office Education

Some college in Biology/psychology

Bradley University - Peoria, IL

August 1996 to June 1999

Skills

• Customer service (10+ years)

• Organizational skills (1 year)

• Phone etiquette

• Communication skills

• Typing

• Computer skills

• Front desk

• Microsoft Word

• Time management

• Supervising experience

• English

• Writing skills

• Windows

• Microsoft Powerpoint

• Clerical experience

• Filing

• Microsoft Excel

• Word processing

• Microsoft Outlook

• QuickBooks

• Workday

• Databases

• Social media management

• Medical office experience

• Medical terminology

• Cash handling

• Data entry

• Office experience

• Microsoft Office

• Cash register

• Negotiation

• Math

• Administrative experience

• Inside sales

• Sales

• Retail sales

• POS

• Medical Records

Assessments

Basic computer skills — Proficient

February 2024

Performing basic computer operations and troubleshooting common problems Full results: Proficient

Sales skills — Proficient

February 2024

Influencing and negotiating with customers

Full results: Proficient

General manager (hospitality) — Proficient

November 2021

Solving group scheduling problems and reading and interpreting P&L statements Full results: Proficient

Attention to detail — Proficient

February 2024

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Food service: Customer situations — Proficient

February 2024

Identifying and addressing customer needs in a food service setting Full results: Proficient

Customer focus & orientation — Completed

February 2024

Responding to customer situations with sensitivity Full results: Completed

Medical receptionist skills — Proficient

February 2024

Managing physician schedules and maintaining accurate patient records Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Contact this candidate