LAUREN MADDOX

***** ***** *** ***** ******* Island VA 23337

757-***-****

ad4kd1@r.postjobfree.com

Retail and cosmetology professional with nearly 15 years of experience in salon operations, restaurant management, insurance policy sales, and banking.

WORK EXPERIENCE

Administrative Lead, Toms Refrigeration Aug 2023-Feb 2024

Responsible for the management, tracking, updating, and organization of all aspects of an entire Heating and Ventilation company. Worked Accounts payable, receivable made sure that all books were update and respective bills were organized. Responsible for daily, weekly, and monthly work schedules and keeping working jobs on time.

Sales Agent, Aflac Insurance Jan 2022-Jun 2022

Collaborated with other agents to develop marketing strategies and sales goals. Sold new policies and renewed active policies. Provided customer service, assisted clients with account management, and educated customers on insurance options. Developed prospective client lists, developed, tracked, and organized new policy success rates and customer retention rates.

Hair Stylist, Fringe Salon / Hair 360 / Hair Cuttery Jan 2010-Dec 2018

Provided superior customer experience for existing and new clientele. Performed daily financial duties including drawer balancing and deposit drops. Greeted customers, answered phones, directed clients, and scheduled appointments. Provided complete hair styling service to diverse clientele.

Bank Teller, Mercantile Peninsula Bank 2007-2009

Served as a float teller, working at multiple locations in the Salisbury, MD region. Processed financial transactions such as deposits, withdrawals, loan payments, and check cashing. Analyzed errors and provided resolutions for customers or directed customers to appropriate banking staff. Ensured positive customer experience by greeting, directing, and assisting all customers.

EDUCATION

Cosmetology License, DelMarVa Beauty Academy

Diploma, Holly Grove Christian School

Life and Health Insurance Pre-Licensing Certificate, Enterprise Training School

REFERENCES

Ryan Walker 757-***-****

Christina Tountas 757-***-****

Annie Olsson 757-***-****