Krystina I. Menendez - SPHR

**** ********** ***, ************** ** 22407 804-***-**** ad4k4u@r.postjobfree.com

SUMMARY

As an SPHR certified human resources professional, I bring extensive experience as a liaison supporting the HR and Talent Acquisition objectives of both government agencies and private sector organizations. In my prior role, I was a HR Director for a large healthcare provider. I successfully led a team of 4, excelling in providing end-to-end HR services. I played a pivotal role in Area HR team, spearheading fundamental changes in the way SCIS supports human resources and talent management needs for its current and future workforce.

PROFESSIONAL EXPERIENCE

Human Resource Area Manager (Secret Clearance) July 2021 -July 2023 SCIS Dumfries, VA

Tracking and documentation for all LOA's to include FMLA, ADA, military, etc.

Includes ORC entry and communication with employees, medical providers, etc.

Conducts Hotline Reviews and distribution, and all internal complaints.

Consult with DD, PMs, etc., for Corrective Action and/or Performance Improvement Plans Reviews and approves all involuntary terminations.

Investigates all Sexual Harassment and other complaints naming PM's or below.

Investigates all workplace issues and, as necessary, collaborates with VPHR on response.

Handles W/C claims, case tracking/documentation, OSHA logs maintenance.

Lead in litigation response

Processes all 6000 series hiring and terminating responsibilities.

Assists with implementation of HR policies.

Reviews and approves with DD all employee reassignments, schedule changes.

Coordinates with other HR managers on employee transfers between Districts to ensure record transfer and communication.

Generates and reconciles the (idle/active) Inactive Employee Bi Weekly Report.

Randomly (based on a created plan) audits timesheets and employee data for Wage Hour considerations, job codes, uniform maintenance allowance, fixed wages, etc.

Serves as HR contributor for new job start ups.

Completes the quarterly Affirmative Action report.

Facilitates responses to audits with Employee Relations (OFCCP, DOL, etc.)

Responds to Unemployment cases EEOC, etc.

Assists with client response to co employment concerns.

Performs area wage analysis and generates formal reports (as requested).

Human Resource Director May 2017 – July 2021 HCR Manor Care Ft Myers Fl to Richmond VA

Managed OSHA compliance.

Coordinated employee training workshops and or seminars.

Assisted, counseled, and coached supervisors experiencing performance issues with their staff.

Managed HR budget and expenses.

Oversaw all functions related to employee recruitment and retention.

Advertised open positions, interviewed candidates, and participated in employee selection.

Surgery Counselor/Surgery Tech. Nov. 2015 – May 2017 Cape Coral Eye Center Cape Coral, FL

Stayed current with the latest technologies & medications, answered general patient questions, premium IOL’s, etc.

Verified medical benefits for surgery and injections.

Discussed benefits and costs of non-covered benefits with patients.

Completed consent and other necessary forms for surgery.

Human Resource Manager March 2015- Nov 2015 Forestry Resource FT Myers, FL

Maintained the work structure by updating job requirements and job descriptions for all positions.

Maintained organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes.

Prepared employees for assignments by establishing and conducting orientation and training programs.

Talent Manager Nov. 2012 – Nov. 2014 Radio Shack FT Myers, Fl

Maintained store staff by recruiting, selecting, orienting, and training employees.

Maintainedf store staff job results by coaching, counseling, and disciplining employees, planning, monitoring, and appraising job results.

Achieved financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances initiating corrective actions.

Identifie current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.

District Manager Nov. 2007 – Oct. 2012 Sprint Kiosk –T-Cellular South Florida District

Led full-life cycle recruitment process.

Trained, evaluated, and coached sale associates.

Managed monthly goals and employee performance.

Built leadership program for all associates.

Oversaw all district programs and directed district personnel to ensure annual and long-range goals were met.

District Human Resource Specialist May 2006 – Nov. 2007 HD Supply- LBM – Home Depot South Florida, Region

Partnered with management team to recruit top talent for both exempt and non-exempt positions. Help orient new Associates, Supervisors and Manager.

Provided HR information and guidance as needed..

Stayed on top of HR and business issues by staying in touch with Associate.

Planned and launched staffing programs to ensure HR needs were met.

Supported organization planning and management development.

Human Resource Director May 2004 – May 2006 HCR Manor Care Ft. Myers - Sarasota, Florida

Oversaw all functions related to employee recruitment and retention.

Advertised open positions, interviewed candidates, and participated in employee selection.

Coordinatde the hiring process with all supervisors.

Developed and implemented a retention program (Caught Care).

Developed and implemented a safety program and committee.

Human Resource Manager March 1999 – May 2004 Cypress Cove @ HealthPark Fl, Inc Ft. Myers, Florida

Oversaw all functions related to employee recruitment and retention.

Coordinated the hiring process with all supervisors.

Assisted, counseled, and coachedd supervisors experiencing performance issues with the staff. Conduct local wage and salary survey.

Managed HR budget and expenses.

ACCOUNTING A/P, A/R AND PAYROLL

Managed payroll for over 200 employees.

Supervised accounts payable and receivable from the start to the closing of each month. Developed a bank reconciliation module in the company’s software.

Assisted accounting Director with month-end closing reports.

Assisted Human Resource Director with employee orientations.

Developed and implemented an efficient work order system.

EDUCATION

BUSINESS ADMINISTRATION -DISTANCE LEARNING 2003- 2004 UCF Orlando Florida

SKILLS

Bilingual (Spanish)

SPHR certification

Notary

Member of SHRM

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