FAYE CLEMENT
Baldwin, NY ad4k3a@r.postjobfree.com ad4k3a@r.postjobfree.com 516-***-**** LinkedIn: https://www.linkedin.com/in/fayecle
` EDUCATION:
CUNY Baruch College/Zicklin School of Business, New York, NY BBA in Marketing Management with a Concentration in Digital Marketing Minor in Black and Latino Studies
EXPERIENCE:
Massage Envy: Front Desk Administrative Assistant Merrick, NY May 2023- Present
● Proactively educated clients on the benefits of massage and facial therapy, resulting in a perfect customer rating and increased client retention.
● Efficiently handled over 40 customer calls per day, providing prompt responses and effectively transferring calls to the correct departments.
● Demonstrated strong administrative skills by managing opening and closing procedures, reconciling cash drawers, and maintaining accurate sales records.
● Maintained a professional and efficient work environment, ensuring smooth daily business operations. ZARA: Sales Coordinator, Garden City, NY March 2021- January 2022
● Demonstrated strong product knowledge by memorizing placements for new and recent products, keeping the sales floor in line with current trends.
● Cross-trained for register and stock room roles, promoting a productive and friendly work environment.
● Exceeded sales targets through effective product promotion and sales techniques and maintained a visually appealing store appearance by restocking merchandise and assisting with visual merchandising efforts.
● Organized stockroom inventory for easy access and efficient storage and applied accurate pricing and tagging to merchandise, following store guidelines.
● Conducted regular stock checks to prevent out-of-stock situations, maintained accurate inventory counts, and implemented security measures by applying tags and sensors to merchandise. Cognizant: Marketing and Tech Intern, Newark, NJ December 2019- February 2020
● Conducted thorough online research on insurance company trends, ensuring up-to-date knowledge of industry developments and staying informed on the latest advancements.
● Actively participated in a 1-on-1 mentorship, acquiring knowledge and practical skills in FRM (Financial Risk Management) technology and marketing tactics and techniques.
● Implemented email marketing strategies to proactively reach out to more than 50 potential leads, effectively communicating the company's services and generating new business opportunities. NYCID: Service Project Administrative Assistant, Brooklyn, NY June 2019- August 2019
● Efficiently scheduled meetings, ensuring all participants' availability and coordinating suitable meeting times.
● Prepared comprehensive meeting agendas, outlining topics, objectives, and desired outcomes.
● Compile correspondence and documents, proofreading for accuracy and consistency while Collecting and organizing data, ensuring its accuracy and availability for reference or analysis.
● Perform general office duties, including promptly responding to telephone and email inquiries, maintaining filing systems, making copies, sending faxes, and overseeing the maintenance of office equipment.
ORGANIZATIONS:
CUNY Baruch WICC (West Indian Culture Club), New York, NY December 2019- December 2023
● Held multiple Executive Board positions, including treasurer, Vice President, and most recently, President
● Strong ability to multitask and manage multiple events while maintaining attention to detail.
● Demonstrated strong time management skills, effectively prioritizing tasks to meet deadlines. CUNY Baruch NABA (National Association of Black Accountants), New York, NY October 2019 - November 2021 Marketing Team Member: Designed promotional flyers for NABA events and student activities using Canva.
● Implemented and created marketing strategies that improved social media following by 15% in a 90- day period.
CUNY Baruch Undergraduate Student Government, New York, NY October 2019 - May 2023
● Planned various student events for 1,000+ students within the art committee that encouraged student engagement on campus and coordinated with other members to ensure events ran smoothly. ACTIVITIES AND AWARDS:
Carnegie Mellon TLH Scholar, New York, NY
September 2021 A scholarship program that financially empowers young Black student scholars either majoring or minoring in Black and Latino Studies
WiTNY Summer Guild, Member New York, NY
June 2019
● Learned how to code websites using CSS, HTML, and JavaScript with a diverse group of women in the Microsoft Center
SKILLS AND INTERESTS:
● Computer: Proficient in Microsoft Office (Word, Excel, PowerPoint), Canva, EventBrite MailChimp.
● Interests: Music, Weight lifting, Fashion, Beauty, Current Events, TikTok, Instagram, and Pinterest.
● Excellent organizational and time management skills.
● Ability to work in a fast-paced and deadline-driven environment.
● Effective communication and teamwork abilities.
● Proficient in using inventory management systems and operating cash registers.