Daniel C. Sayres
Miami Beach, FL 33139
cell: 305-***-****
ad4jof@r.postjobfree.com
OBJECTIVE:
To gain employment in a hospitality establishment while offering my 30+ years of experience hospitality, retail and administrative management.
EMPLOYMENT:
Bentley Bay Condominiums, Miami Beach, FL 33139
January 2015 – April 2023
Administrative Director (Notary)
Office Manager.
Assist Board of Directors with Meetings. Oversee all Departments and organize their daily duties and act as Director of Resident Services. physically attend to all emergency occurrences.
Accountant
Accounts Payable, Receivable and Bank Deposits
Yearly Budget and cost control.
Setting forth HOA dues, collection and working with company Attorneys in litigation.
Director of Resident Services
Working with resident relations, issues, concerns and problem solving to ensure the the people are heard, respected and go home satisfied.
Oversee Valet Departments in assisting in car retrieval, parking, traffic flow and welcoming guests of residents.
Chief Concierge
Front Desk Operations, Meal & Event Reservations, Deliveries and Computerized Elevator Operation.
Loews Miami Beach Hotel, Miami Beach, FL 33139
May 2004 – April 2014
Head Bell Captain/Supervisor
Oversee Bell Staff/Concierges operations.
Supervision of 30+ staff members, train incoming Guest Service Managers, scheduling, new employee training and attendance in all hotel operational meetings; including being a member of the Safety and Peer Review Committees.
The organization and direction of all departments in order to have all pertinent staff on the same page so we may ensure that all our guests are receiving the service they expect and deserve.
Delivery drops, organized arrivals, bag pulls, luggage control and assist in Valet operations.
EDUCATION
Hudson Valley Community College, Troy NY
September 1995 - 1997
Associates in Computer Aided Design & Drafting.
SKILLS
Computer Skills – Windows (XP, Vista, 7 & 8, 10 and 11), Microsoft Word, Excel, Power Point, Photoshop, AutoCAD, Publisher/Illustrator.
Hotel Operations – Micros: HIS, HMS and Opera Systems, Espresso, Hotsos, Building Link and able to operate manually during power outages.