SUSAN D. STADTMILLER

BUSINESS SKILLS SUMMARY

Home-based administrative professional with over 20 years experience in diversified business support. Strengths include:

• Customer Service

• Typing / Data Entry

• Accounts Payable/ Receivable

• Reception Duties

• Appointment Scheduling

• Insurance/ Medical Terminology

• Basic Secretarial

• Computer Literate

• 10-Key Calculator

• Business Correspondences

• Automated Billing

• Payroll Preparation

EMPLOYMENT HISTORY

Camp Atterbury Oct. 2012 – Present

Administrative Assistant

Data entry

Updated soldier info

Helped deployment of soldiers

Bartholomew County School Corp. Aug. 2003 – May 2012

Volunteer Teacher Assistant

Read to students

Made copies

Graded papers

Helped with homework

Bulletin boards

Crafts and projects

Field trips

Other duties as needed by teacher

Cummins, Inc.

Nov. 1997 – Sept. 1999

Administrative Support Specialist

• Prepared clear and concise correspondence using appropriate form letters.

• Coordinated meetings and special events.

• Planned and facilitated broad range of administrative functions including travel arrangements, calendar management,

business correspondence and outlining agendas for various functions and meetings.

• Maintained Access databases, provided reports and analysis, and data entry.

• Cordially handled multiple-line phone traffic.

Dr. Ronald Armstrong, DDS, MSD

Apr. 1997 – Nov. 1997

Secretary/ Receptionist

• Reception duties: courteously greeted patients, answered telephones, scheduled appointments, checked in/out, verified insurance, posted payments, bank deposits

patients, data entry.

• Accounts payable/ receivable and billing.

• Transcribed patient and doctor communication.

• Prepared end of day reports.

Johnson Oil Company

Aug. 1995 – Apr. 1997

Accounts Receivable

• Provided assistance to customers regarding various issues with accounts.

• Efficiently maintain collection accounts

• Accurately post all debits / credits to customer accounts

• Made follow-up phone calls on past due invoices

• Reviewed documents for accuracy.

Answered multiline phone

Dr. Ted Zaharako, DDS

Aug. 1983 – Aug. 1995

Dec 1999 – Dec 2000

Secretary/ Receptionist

• Reception duties: courteously greeted patients, answered telephones, scheduled appointments, checked in/out

patients, handled money, account payable and receivable, sent out monthly bills and data entry, verified insurance, posted payments, bank deposits

Auto Parts

Mar. 1982 – Jan. 1984

Bookkeeper

• Accounts payable/ receivable and billing.

TECHNICAL PROFICIENCIES

IBM and Macintosh, Windows 95, 98, ME, Vista and Windows 7, 10 & some 11, Lotus, Lotus Notes, Word Perfect, Microsoft Works, and MS Office software

EDUCATION / TRAINING

ICS Home Study, Secretarial Studies

Columbus East High School, Secretarial Studies

REFERENCES

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