JOYCELYN HARRIS

979-***-**** ad4jdc@r.postjobfree.com Bryan, Texas 77803

SUMMARY

Diligent Secretary with talent for fostering effective professional relationships with clients, staff and business associates. Supportive and focused team player with proactive approach to administration and strong attention to detail. Skilled at providing friendly service to coworkers and customers.

Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills.

Successful Pharmacy Technician bringing 15 years of experience in filling prescriptions with expert accuracy, building relationships with customers and promoting teamwork within pharmacy settings. Knowledgeable about regulatory guidelines and policies governing fraud, waste and abuse.

SKILLS

Stocking Shelves

Ordering and Stocking Medications

Drug Inventory Control

Pharmacy Operations

Proper Labeling Procedures

Medication Storage and Labeling

Payment Processing

Equipment Cleaning and Maintenance

Prescription Refill Fulfillment

Microsoft Office

Multi-Line Telephone Systems

EXPERIENCE

SECRETARY, TEXAS DEPARTMENT OF FAMILY AND PROTECTED SERVICES, July 2000-Current BRYAN, TX

Coordinate communication between patients, family members, medical staff, administrative staff, or regulatory agencies

Maintain knowledge of community services and resources available to patients Refer patients to appropriate health care services or resources Investigate and direct patient inquiries or complaints to appropriate medical staff members and follow up to ensure satisfactory resolution

Explain policies, procedures, or services to patients using medical or administrative knowledge Provide consultation or training to volunteers or staff on topics such as guest relations, patients' rights, and medical issues

Collect and report data on topics such as patient encounters and inter-institutional problems, making recommendations for change when appropriate Develop and distribute newsletters, brochures, or other printed materials to share information with patients or medical staff.

District Lead Pharmacy Technician, Kroger, May 2019-April 2023 BRYAN, TX

Answered telephones to respond to questions or requests. Entered prescription information into computer databases. Assisted customers by answering questions, locating items or referring to pharmacist for medication information.

LEAD PHARMACY TECHNICIAN, CVS, April 2016-October 2017 COLLEGE STATION, TX

Receive written prescription or refill requests and verify that information is complete and accurate

Establish or maintain patient profiles, including lists of medications taken by individual patients Maintain proper storage and security conditions for drugs Answer telephones, responding to questions or requests Price and file prescriptions that have been filled Assist customers by answering simple questions, locating items, or referring them to the pharmacist for medication information

Receive and store incoming supplies, verify quantities against invoices, check for outdated medications in current inventory, and inform supervisors of stock needs and shortages Order, label, and count stock of medications, chemicals, or supplies and enter inventory data into computer

Operate cash registers to accept payment from customers Prepare and process medical insurance claim forms and records Deliver medications or pharmaceutical supplies to patients, nursing stations, or surgery Prepack bulk medicines, fill bottles with prescribed medications, and type and affix labels. CERTIFIED PHARMACY TECHNICIAN, WALGREENS, February 2010-April 2014 BRYAN, TX

Receive written prescription or refill requests and verify that information is complete and accurate

Establish or maintain patient profiles, including lists of medications taken by individual patients Answer telephones, responding to questions or requests Prepack bulk medicines, fill bottles with prescribed medications, and type and affix labels Clean and help maintain equipment or work areas and sterilize glassware, according to prescribed methods

Price and file prescriptions that have been filled Assist customers by answering simple questions, locating items, or referring them to the pharmacist for medication information

Receive and store incoming supplies, verify quantities against invoices, check for outdated medications in current inventory, and inform supervisors of stock needs and shortages Order, label, and count stock of medications, chemicals, or supplies and enter inventory data into computer

Operate cash registers to accept payment from customers Transfer medication from vials to the appropriate number of sterile, disposable syringes, using aseptic techniques

Supply and monitor robotic machines that dispense medicine into containers and label the containers

Prepare and process medical insurance claim forms and records Price stock and mark items for sale.

CERTIFIED PHARMACY TECHNICIAN, ST JOSEPH INPATIENT PHARMACY, March 2008-January 2010 BRYAN, TX

Maintain proper storage and security conditions for drugs Answer telephones, responding to questions or requests Mix pharmaceutical preparations, according to written prescriptions Clean and help maintain equipment or work areas and sterilize glassware, according to prescribed methods

Receive and store incoming supplies, verify quantities against invoices, check for outdated medications in current inventory, and inform supervisors of stock needs and shortages Order, label, and count stock of medications, chemicals, or supplies and enter inventory data into computer

Transfer medication from vials to the appropriate number of sterile, disposable syringes, using aseptic techniques

Deliver medications or pharmaceutical supplies to patients, nursing stations, or surgery Compute charges for medication or equipment dispensed to hospital patients and enter data in computer

Restock intravenous (IV) supplies and add measured drugs or nutrients to IV solutions under sterile conditions to prepare IV packs for various uses, such as chemotherapy medication. CERTIFIED PHARMACY TECHNICIAN, BROOKSHIRE BROTHERS PHARMACY, March 2006-October 2008 BRYAN, TX

Receive written prescription or refill requests and verify that information is complete and accurate

Establish or maintain patient profiles, including lists of medications taken by individual patients Answer telephones, responding to questions or requests Maintain proper storage and security conditions for drugs Prepack bulk medicines, fill bottles with prescribed medications, and type and affix labels Clean and help maintain equipment or work areas and sterilize glassware, according to prescribed methods

Price and file prescriptions that have been filled Assist customers by answering simple questions, locating items, or referring them to the pharmacist for medication information

Receive and store incoming supplies, verify quantities against invoices, check for outdated medications in current inventory, and inform supervisors of stock needs and shortages Order, label, and count stock of medications, chemicals, or supplies and enter inventory data into computer

Operate cash registers to accept payment from customers Transfer medication from vials to the appropriate number of sterile, disposable syringes, using aseptic techniques

Prepare and process medical insurance claim forms and records Compute charges for medication or equipment dispensed to hospital patients and enter data in computer

Price stock and mark items for sale

Maintain and merchandise home healthcare products or services. EDUCATION AND TRAINING

BLINN COLLEGE, BRYAN TX March 2005

HIGH SCHOOL DIPLOMA

BRYAN HIGH, BRYAN TX May 2003

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