MICHAEL CLIFT

Omaha, AR ***** 870-***-**** ad4j0l@r.postjobfree.com

Professional Summary

I've been a driver/operator and I've done a little dispatcher work too. When get a new job I explorer every

aspect of that job until I find my strengths and weaknesses within the company. I'm very well spoken and

extremely easy going. I get along with everyone.

Skills

Route Planning - DOT Compliance

- Truck Driving

Dependable and reliable

« Adherence to Regulations - Class A license

-Vehicle inspection abilities Adaptability and Resilience

¢ Truck Weighing

Dependable and Cooperative

¢ Logistics Planning

Mechanical Knowledge

« Trailer maintenance

Decision-Making Competence

¢ Equipment Operation ¢ GPS and route planning

« Safe Driving * Cargo-Specific Procedures

¢ Order picking and processing ¢ Long-haul driving

« Route Management ¢ Tractor-Trailer Operation

¢ State and Federal Regulations « Accurate record keeping

¢ Trailer Coupling and Uncoupling « Document Management

* Delivery Instructions Verification ¢ Assisting customers

Work History

Tour Truck Driver 10/2022 to 11/2023

Ozark Mountain Touring Company — Mountain View, MO

« Answered roadside assistance calls for tows and other vehicle support.

Utilized GPS technology and mapping software effectively to identify the most efficient driving routes

consistently throughout assignments.

« Verified contents of inventory loads against Bills of Lading.

Completed preventive maintenance checks and basic repairs to vehicles.

« Managed supplier record tracking and data communications tasks while automating operations to

enhance efficiency.

Truck Dispatcher/Operator 07/2020 to 10/2022

Paul Bradford — El Dorado, AR

¢« Communicated with customers to provide delivery updates and resolution.

« Developed strategies for improving overall dispatcher efficiency through analysis of historical data and

trend identification.

Provided customers with information on products and services.

Tracked and monitored vehicle performance and maintenance.

Facilitated communications between customers and field personnel to answer questions or resolve

concerns.

Built strong relationships with clients through effective communication and problem-solving skills,

contributing to increased business opportunities.

« Troubleshot delivery issues while maintaining excellent customer service standards, resolving conflicts

efficiently.

¢ Scheduled and dispatched drivers to locations in the Southern Arkansas area.

* Coordinated dispatching of about 7 to 10 drivers to accomplish daily delivery requirements.

« Served as point of contact for emergency situations involving company vehicles or drivers, coordinating

appropriate response measures quickly and effectively.

CDL Truck Driver 07/2018 to 07/2020

Schneider Logistics — Green Bay, WI

« Worked with road knowledge, GPS systems and paper maps to navigate planned route and make

adjustments.

« Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to

dispatch for billing and inventory purposes.

Food Service Worker 05/2014 to 07/2019

Taco Bell And Other Various Fast Food Chains — El Dorado, AR And Hot Springs AR

* Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected

customer loads.

Greeted customers and answered inquiries regarding menu items and specials.

Operated cash register accurately, managing transactions efficiently while providing excellent customer

service.

Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary

tasks.

Supported team members during peak hours, ensuring smooth operations and minimal wait times for

customers.

Followed safety and sanitation policies while handling food and beverages to uphold proper health

standards.

Streamlined food preparation processes for increased efficiency and reduced waste.

Restocked supplies and prepared additional ingredients during downtime for expected busy periods.

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