Linda Stamps

Professional Summary

Patient service-oriented PAP Advocate Manager with a track record of maintaining positive relationships with patients, customers, medical professionals, healthcare organizations, pharmacetical manufacturers and community leaders. A self-starter with extensive knowledge of the changing prescription drug assistance program market. Credentials

PAPRXTRACKER SOFTWARE CERTIFIED

HIPPA COMPLIANCE TRAINING

NEEDYMEDS WEBINAR TRAINING

ATTENDED CBI PAP CONFERENCE TRAINING in Baltimore, Maryland 2011,2012,2013,2015

GRANT PROPOSAL TRAINING

TOURED RX OUTREACH FACILITY in Maryland Heights, Missouri 2013,2015

ATTENDED HIV TESTING TRAINING 2015 LCDA

ATTENDED DIABETES EDUCATION TRAINING

ATTENDED EPILEPSY SUPPORT GROUP TRAINING

PAP TRAINING SEMINARS TO CHURCHES

MANAGED MEDCARE UNITED 2011,2012,2013,2014

STARTED COMMUNITY MED ASSIST 2014

Skill Highlights

Microsoft office

Microsoft word

PAPRXTRACKER

TOP 200 Drugs

Good customer service skills

Team player

Knowledge of Needymeds

Punctual

Great Attitude

Very courteous

Professional Experience

Director/Founder

August 2014 to Current

Community Med Assist Oklahoma City, Ok

Started PAP agency to help displaced patients acquire medications when the Pharmacy closed at O U (Medcare United).

Senior PAP Advocate/Office Manager

September 2010 to August 2015

Medcare United Charitable Pharmacy Oklahoma City, OK Processed over 4500 PAP applications

Successfully led key projects which resulted in positive information for discharge planners, social workers and staff to locate medication resources.

Provided onsite training for outreach projects.

Monitored multiple databases to keep track of all patient orders and information. Observed and documented patient status and reported patient complaints to the Case manager and Pharmacist in charge. Provided transportation, assistance 1016 Harrison N.W., Piedmont Oklahoma 73078

Home: 405-***-**** - Cell: 405-***-**** - ad4ifl@r.postjobfree.com and delivered application and medications to clients. Communicated directly with doctors' offices via telephone, fax and email. Provided friendly customer service at prescription drop-off and pick-up counters. Efficiently answered multi-line phone and processed high volume of order requests from nurses, doctors and pharmacists. Answered and screened phone calls for the staff pharmacist in a friendly, efficient manner. Strictly maintained customer and patient confidentiality. Promptly referred all doctors' calls and customers' medical questions to the pharmacist on duty. Communicated with all customers and staff in a pleasant and professional manner. Regularly ordered medication and pharmacy, office and restroom supplies. Advised patients on the selection of medication brands as it pertained to PAPs, medical equipment or healthcare supplies availability. Directed operations to increase efficiency and minimize patient wait times. Appropriately resolved issues, complaints and questions.

Education and Training

Photo-Journalism

East Texas State University Commerce, Texas

Cinematography/Art

South Oklahoma City Jr. Colledge Oklahoma City, Oklahoma General Studies

Oscar Rose Jr. Colledge Midwest, Oklahoma

Photography

Oklahoma State University Stillwater, Oklahoma

Community Service

Worked closely with:

Needymeds Organization and President Rick Sagall

RX Outreach CEO Micheal Holmes and COO Daryl Munden Delivered medication and emergency supplies during Moore/Norman Tornadoes. Partnered with the following Organizations:

The Refreshing Campus

Omega Time Ministries

Key Encounters Family services

Oklahoma Epilepsy Foundation

St. John Baptist Church

Northeast Community Center

Direct Relief

Americares

Metro Health Management

Newday Recovery and Family Services

Elijah School of the Prophets

Prosperity International

Headstart

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