Sheila Scott

Skills

Reception, switchboard, excellent telephone manner, good communication, above average grammar, people handling, empathy, diplomacy, diary management – both manual and electronic, invoicing, receipt of payments, cash handling, filing, copying, scanning, mail and couriers, banking, accurate data processing, procurement, staff supervision, simple handy-man tasks.

Organising, prioritising, multi-tasking, team-player

Excel, Word and Outlook.

Most recent employment:

I’m currently working at a guest house in the position of General Assistant (Housekeeping and Front of House).

In this position I’m responsible for making reservations, applying and receiving payments and welcoming and interacting with our guests. I decide on, and procure, groceries, stationery and maintenance goods. I ensure that rooms are cleaned to the high standard required by the establishment. Guest enjoyment is the prime goal.

Receptionist/ Admin clerk/ Conference coordinator at UCT Lung Institute

From 2 June 2001 to 30 April 2020

Duties: Receptionist:

Being the face of the company and thus appropriately attired, friendly and welcoming yet professional in attitude.

Handling switchboard, above average telephone manner. Forwarding calls to the correct person or taking, and delivering, messages, dealing with complaints and queries.

Dealing with couriers and post: both receiving and sending parcels, documents and mail.

Ensuring the reception area was always neat and clean.

Checking and procurement of stock requirements. (Stationery, groceries and maintenance)

Administration clerk:

Trusted to handle several hundred thousand Rand in cash on a daily basis.

Tracked and reconciled a number of Petty Cash applications for various units.

Invoicing and receipting of payments (cash & card)

Relied upon to keep track of patient disbursements and visit schedules, Drs grants, staff leave and asset register on excel spreadsheets.

Responsible for keeping office supplies at requisite levels, procuring as necessary.

Processed online banking payments – foreign & local.

Managed maintenance, timeous servicing and licensing of 7 company vehicles.

Weekly stock-take, daily cash-up and procurement for coffee bar.

Conference coordinator:

Single-handedly successfully facilitated ALL conferences/workshops/meetings held at the UCT Lung Institute Conference Centre from 2001 to 2020.

Responsible for everything from initial enquiry and reservation of venue, through logistics queries, set-up, ordering and timeous serving of catering to end of event and clearing.

Please contact me should you wish to view employment experience prior to the last 20 years.

Education

Bookkeeping Diploma – with distinction

Institution: Varsity College

Completion Date: 4 May 1999

Subjects: Bookkeeping using Pastel package

This knowledge has, unfortunately, never been applied

Contact this candidate