NYALL BEGGS

Washington, DC *****

202-***-**** ad4ide@r.postjobfree.com https://www.linkedin.com/in/nyall-beggs

CHANNEL ACCOUNT EXECUTIVE, ACCOUNT EXECUTIVE, CHANNEL ACCOUNT MANAGER

Provide technology solutions that support a customer’s mission.

Performance and results-driven experienced information technology sales professional with extensive experience supporting Channel Sales. Possess strong customer sales experience, interacting with customers, partners, and internal resources. Leverage excellent communication (verbal and written) and interpersonal skills to address diverse personalities and all levels of leadership (technical and non-technical). Use analytical thinking and problem-solving skills to affect change.

AREAS OF EXPERTISE

Federal Government Sales Sales Presentations Pipeline Management Account Management

Customer Relationship Management Customer Service

PROFESSIONAL EXPERIENCE

Dell Technologies, Washington, DC February 2021 - August 2023

Channel Account Executive – Federal Distribution

Managed the Partner Relationship between Dell, our Distribution Organization, and Channel Partners with a primary focus on the Dell Technologies Data Center Portfolio to include computer, networking, storage, and backup/disaster recovery solutions. Developed relationships and provided training for the Distribution team and the Value-Added Resellers they supported. Developed new business by actively adding new VARs to the partner community.

Met or exceeded my quota expectations in the last three years, growing the revenue through Distribution by 11% to $383M.

Managed the Sales Pipeline for the partners aligned to Distribution using Salesforce.com and MEDDPICC methodology to increase our forecast accuracy.

Performed Quarterly Business Reviews with channel partners.

Prepared and presented content that covered the Dell Data Center Portfolio to Channel partners.

Identified 17 Channel partners that showed growth potential and worked with them to grow the overall Dell Data Center portfolio sales by providing additional training and creating relationships with our End User Teams, which increased registered deals by 30%.

-10 of the 17 partners grew revenue at an average of 47% YoY, with an overall average of 18% YoY growth.

-1 partner grew revenue 83% YoY.

Recommended organizational changes to our Distribution partners to better align with Dell Technologies.

-Improved our Growth 2 Gold program so that we had 8 new Gold Tier partners supported by Distribution for a total of 14 Distribution-supported Gold Tier partners.

Dell Technologies, Washington, DC November 2019 - February 2021

Channel Account Manager – Federal

Managed the Partner Relationship between Dell and a subset of Distribution led VARs who focused on selling to our Civilian and Healthcare agencies, primarily focusing on the Dell Technologies Data Center Portfolio to include computer, networking, storage, and backup/disaster recovery solutions.

Prepared and presented content that covered the Dell Technologies Partner Program and selling the Dell Data Center Solutions.

Managed the Sales Pipeline for the 5 assigned VARs using Salesforce.com.

Created and maintained NDA agreements with multiple VARs.

IBM / Verizon Managed Hosting, Washington, DC 2000 - 2019

Backup Infrastructure Operations Engineer

Used multiple backup platforms to administer, support, and maintain multiple backup environments at multiple data centers in 6 countries on 3 continents to support over 1000 managed hosting customers. Oversaw 50+ backup servers and tape libraries protecting ~10 PB of data monthly. Trained, mentored, and coordinated schedules and assignments for new team members. Troubleshot and resolved failed backups interfacing with multiple operational groups.

Managed multiple Operations teams to upgrade backup platforms, lessening overhead, enhancing efficiency, and boosting backup revenue margins by 200%.

Nyall Beggs ad4ide@r.postjobfree.com Page 2

Negotiated pricing for new and replacement media and libraries, reducing OPEX by 15%, and leading to stronger profit margins.

Recommended upgrades and platform changes, supporting revenue growth and reducing the overhead of end-of-life technologies.

Increased backup reliability by creating a tool to monitor backup platform capacities and predict when platform resources were being exhausted.

Increased backup revenue 30% by discovering billing inefficiency and resolving the issue resulting in an annual increase in revenue of $1.6M.

Authored standard operation procedure (SOP) documents to outline support processes for the enterprise. Trained and mentored new support technicians, increasing team knowledge, and reducing overtime costs by 25% from on-call engineers.

Improved backup success rates from 80% to 97% by resolving repetitive failures ultimately increasing revenue by $.8M annually.

Met and exceeded security and audit compliance requirements by creating and managing backup policies based on client-specific needs which led to increased client retention.

ADDITIONAL EXPERIENCE

NGEN, Washington, DC 1998 -2000

Pre Sales Engineer

Met with potential clients to discuss the design of solutions for local and wide area networks. Designed, implemented, and supported these networks and the connected systems.

International Student Exchange Program, Washington, DC

Office Manager

Georgetown University Law Center, Washington, DC

Assistant Director, Office of Student Life

VOLUNTEER EXPERIENCE

Washington Capital United (WCU), Washington, DC 2016 - Present

Member, Board of Directors

Set policy and developed programming plans for a club of 400+ youth soccer players. Oversaw scheduling of field space at 8 fields managed by DC Parks and Recreation to provide adequate practice and playing times. Served as club liaison for 29 teams in one of our local leagues.

Marketed and sold 500 tickets annually to DC United matches to support club scholarships.

Negotiate discounted tickets for resale at Club Night @ DC United.

Approved 2 mergers, increasing player numbers 60%.

Organized town hall meetings for the club at Audi Field, allowing members to meet and hear from club leadership, building relationships between leadership and members that fostered membership growth.

EDUCATION

Bachelor of Arts (BA), Philosophy

Georgetown University, Washington, DC

CERTIFICATIONS

ITIL v3 Certified Microsoft Certified Professional

SECURITY CLEARANCE

Public Trust (VA NACI Tier 4) expired.

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