JW

JEANET WHITE

ad4i5g@r.postjobfree.com +1-860-***-**** Hartford CT

I have over 15 plus years experience in Customer Service. I apply my physical strengths, organizational skills, and general problem solving knowledge in everything I do. I am a Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I a Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Load Balancing

Cargo Handling

Equipment Operation

Order Verification

Payment Collection

Dispatch Communication

Vehicle Maintenance

Package Scanning

DOT Compliance

Route Management

Safe Driving Record

Stocking and Inventory

Punctual and Reliable

Positive Attitude

Time Management Skills

Safe Driver Training

Teamwork and Collaboration

Valid Driver's License

Attention to Detail

Pallet Jack and Hand Truck Operation

Med Caire Inc. Vernon, CT

Delivery Driver/DME Technician

11/2022 - Current

Deliver, set-up and pick up DME equipment, supplemental oxygen products, and supplies to home care patients and commercial accounts within a prescribed and assigned geographical area. Organize and pick product and load in the proper order delivery. Complete deliveries, new patient set-ups and equipment returns efficiently and safely per company and regulatory guidelines. Make concentrated effort to meet scheduled delivery time. Call customer if unable to deliver or pickup on time.

Accurate and complete delivery and pickup of equipment as ordered. Assist, when necessary, with the pulling of equipment and supplies from the warehouse as prescribed on patient/client delivery tickets. Provide skilled assembly and inspection of equipment as needed. Prepare new equipment set-up packets.

Provide patient/client orientation and instruction on the proper use of equipment, when applicable. As appropriate, this process is done unsupervised or under the supervision of a clinical team member. Know the appropriate requirements and company policy.

3M Health Care, Medical Solutions

Division Newington, CT

As a Field service representative I was directly responsible for serving the needs of our healthcare clients, inclusive of the delivery, pickup and Summary

Skills

Experience

Field Service Representative

03/2021 - 08/2022

maintenance of cutting edge medical device equipment. My Role as a Field Service Representative I would interface with 3M customers on a daily basis and was responsible for building, cultivating and maintaining superior customer relationships.Further responsibilities include performing

and assisting in maintaining inventory of products, parts, disposables and supplies, Additional responsibilities

included the cleaning, processing and quality control of medical device equipment, general housekeeping of facility and loading and unloading of equipment in company vehicles. As a Field Service Representative, Supporting our

customers to include patients and hospital staff on a regular basis providing superior customer service with customer

centric solutions. When Not in the Field other Responsibilities were Preparing the medical device equipment (cleaning and disinfecting), disposables, and documentation processing for delivery, Tracking inventory control on assets, parts,

disposables, and supplies. Locate missing and misplaced equipment as needed. Attending training and other

scheduled business functions which will require commercial air travel In this role, you may be required to enter

healthcare or other third-party facilities.

William B. Meyer, Inc Windsor, CT

Delivery Driver/Transportation Specialist

10/2018 - 12/2020

Received daily delivery instructions and route assignments from dispatch. Ensured accurate completion of all paperwork associated with deliveries. Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.

I would spend most of the day on the road, going from client locations to client locations, delivering and/or picking up client documents and materials using wireless scanning technology, interacting with the clients, and making sure they are satisfied and well served. I would return to the record center at the end of my day, unloading the company vehicle of materials, recycling bins, and/or boxes full of confidential documents and completing the necessary paperwork for closing your day's deliveries.

FedEx Ground South Windsor, CT

Package Handler

09/2016 - 06/2018

Loaded and unloaded packages from delivery vehicles with manual and powered equipment.

Inspected packages for damages or defects and recorded any issues found. Organized packages according to type, size, destination, and other specifications.

Scanned and sorted packages according to destinations and service type using handheld scanner.

Assisted in loading delivery trucks with prepared packages. Loaded completed orders on pallets according to delivery numbers. Aldi Food Market West Hartford, CT

Shift Supervisor

10/2014 - 12/2016

Provided on-the-job training to new staff members.

Ensured all safety and sanitation regulations were met throughout the shift.

Conducted weekly inventory of supplies, equipment, and food items. Monitored staff performance to ensure quality standards were met. Assigned tasks to team members based on their strengths and skill sets. Resolved customer complaints in a timely manner.

Maintained accurate records of daily transactions and deposits. Developed strategies for improving operational efficiency and customer service levels.

Communicated clearly with employees regarding job duties, expectations, and policies.

Investigated accidents or incidents occurring during shift hours. Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.

Served as a role model for other employees by demonstrating professional behavior at all times.

Provided feedback to employees regarding their performance in order to improve productivity.

Identified areas of improvement within the department and implemented necessary changes.

Enforced company policies fairly while maintaining an open door policy for staff concerns.

Completed opening and closing duties to facilitate business operations. Bulkeley High School Hartford, CT

High School Diploma

06/2003

Education and Training

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