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Relationship Management Client Engagement

Location:
Germantown, MD
Posted:
March 21, 2024

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Resume:

Idorenyin O. Edet-Inwang

Relationship Management

ad4hwe@r.postjobfree.com • 717-***-****

USA

Results- driven and pragmatic professional with extensive experience in managing over 16 communities as hosts to oil and gas drilling operations across hostile, volatile regions. A strategic leader in cultivating robust relationships with key stakeholders, including clients, regulatory bodies, and internal teams. Stellar history of securing win-win situations for both parties and deploying various strategies, programs, and projects. Demonstrated success in driving revenue growth through effective client engagement and delivering tailored solutions. Extensive experience in coordinating and overseeing complex plans, ensuring seamless collaboration across diverse teams. Recognized for implementing strategic initiatives that enhance client satisfaction, optimize operational processes, and contribute to overall success. Adept at navigating dynamic environments, with track of exceeding performance targets and fostering long-term, mutually beneficial partnerships. Areas of Expertise

● Stakeholder Relationship Management

● Project & Program Coordination

● Strategic Planning & Execution

● Winning Negotiations

● Crisis & Field Operations Management

● Industry Protocols & Market Trends

● Risk Assessment & Mitigation

● Community Outreach

● Diversity & Inclusion

● Regulatory Compliance

● Team Training & Leadership

● Cross-functional Collaboration

Signature Accomplishments

● Successfully achieved consistent production and maintained secure production output rate of 76K barrels per day from OML-123 location for more than six years, overcoming security challenges and navigating the volatile region.

● Implemented $30 million micro-credit investment and revolving loan program and recovered $30M returned payment, thereby empowering rural women through impactful community program.

● Secured yearly savings of over $28 million for company by rolling out Merit-based Education Programs

● Proactively engaged and negotiated with communities and militant groups to eliminate disruptions to offshore drilling operations, ensuring smooth and uninterrupted activities.

● Eradicated and achieved zero disruptions to offshore drilling operations, ensuring smooth and uninterrupted activities through engagement and negotiations with communities and militant groups for sustainable development options

● Increased budget allocation by 40% for human capital development and empowerment, as well as facilitated employment of 300+ youths and women, empowering to become successful entrepreneurs. Professional Experience

Addax Petroleum Development LTD Victoria Island, Lagos state, Nigeria Interface Coordinator

2007 — 2023

Orchestrated seamless coordination of field-level interface, programs, and projects across 23 diverse communities spanning five states (Rivers, Bayelsa, Imo, Akwa-Ibom, and Cross-River) across Niger Delta region of Nigeria. Spearheaded management and synchronization of activities in OMLs123, 124, 126 & 137 locations, ensuring zero disruptions to on-shore Page 1 3

and offshore operations by proactively addressing concerns from communities, contractors, government regulatory agencies, and other stakeholders.

● Relationship Management (OMLs123, 124, 126, 137): o Cultivated and maintained harmonious relationships with key stakeholders, including traditional institutions, pressure groups, contractors, service providers, and state/federal regulatory agencies within host communities, fostering conducive environment for seamless company operations. o Chaired multiple proactive meetings, negotiation sessions for land lease/renewals, and town-hall sessions, facilitating open discussions on critical matters such as Needs Assessments, Projects, Programs, Drilling Campaigns, Spillages, License Renewals, Approvals, and Communities events. o Secured formal consent from all stakeholders before initiation of any company drilling activities, maintaining comprehensive and compliant approach to operational commencement. o Introduced and actively supported community events that not only aligned with company’s Unity in Diversity values but also served as catalyst for strengthening partnerships with local communities.

● Education Programs:

o Directed and organized five impactful Education-based Programs across all communities for comprehensive coverage and effectiveness.

o Pioneered establishment of Merit-based Scholarship Awards for eligible students in Tertiary and Post-Primary Institutions, fostering academic excellence and providing tangible support for educational pursuits. o Oversaw and managed Scholarship accounts and records of more than 6K scholarship beneficiaries, ensuring accuracy, transparency, and efficient financial administration. o Steered Technical Skills Acquisition Program (TSAP), benefiting over 800 youths with preference for technical and skills acquisition training, contributing to workforce development. o Integrated and executed robust Monitoring and Evaluation program for all Education Initiatives, tracking progress of beneficiaries based on set criteria, such as gender, age, location, and educational qualification. o Successfully coordinated Internship programs and Youth Mentorship & Development Initiative Program, preparing qualified youths from rural host communities for corporate jobs and careers, bridging gap between education and employment.

● Empowerment Programs:

o Conducted targeted training sessions for young entrepreneurs from communities, providing essential skills and financial support to facilitate establishment of businesses. o Spearheaded successful execution of community projects and took part in bidding processes. o Instituted Micro-credit program for rural women in communities, implementing robust monitoring system that guaranteed payment compliance.

o Championed remarkable 100% repayment success, demonstrating effectiveness of program. o Piloted effective initiatives to ensure 60% of employment opportunities accessibility to qualified youths. o Supported employment of 300+ youths across diverse positions, contributing to community empowerment.

● Developmental Projects:

o Designed and implemented Needs Identification & Assessment Program throughout communities, systematically identifying and evaluating crucial requirements before initiating project execution. o Led end-to-end execution of diverse sustainable development projects, collaborating with indigenous contractors to ensure projects alignment with community needs and expectations. o Achieved consistent record of completing all projects with minimal variation requests by contractors, adhering to set timeframes, along with notable sustainable development projects encompassing construction of schools, roads, hospitals, markets, town halls, and solar-powered water facilities. Education

Bachelor of Science in Political Science

University of Calabar

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Professional Development & Certifications

Five-year Service Certificate, Official recognition & appreciation ADDAX Petroleum Development Limited Certificate of Excellence ADDAX Petroleum Development Limited Ten-year Dedicated Long Service Award I ADDAX Petroleum Development Limited Fifteen years dedicated service award ADDAX Petroleum Development Limited Work-Life Balance CAT International Nigeria Limited Management Consultancy & Business Advisory Services Conflict Management & Resolution Workshop Centre for Management Development (CMD) Communication Skills for Community Development and Sustainability Stresert Services & Business Support Limited Time Management & Personal Effectiveness An SDC Management Training Program Effective Monitoring & Evaluation Workshop for Community-based Development Projects Centre for Management Development (CMD)

Community Relations Strategies for Corporate Profitability School of Media & Communications, Pan Atlantic University Negotiation Stakeholder Engagement & Community Relations Lagos Business School, Pan Atlantic University Managing Government Relations Lagos Business School, Pan Atlantic University Technical Report Writing & Communication Skills Course Nigerian Institute of Management (Chartered) Promoting professionalism & integrity in brokering multi-stakeholder partnerships for sustainable development Partnership Brokers Training, Lagos, Nigeria

Creating a Winning Community Relations Team, Negotiating for Success, Maximizing Project Returns The PEP Partnership LLP Community Relations Development Program

Effective Monitoring & Evaluation Workshop for Community-Based Organization Centre for Management Development

(CMD)

Acculturisation Training Course Beijing Winfield Petroleum Technology Co. Ltd, Beijing TMPL Activity Based Team Building Sessions TMPL Team Management Partners Limited Certificate of Graduation: Fundamentals of Petroleum Exploration, Drilling and Production for non-technical Personnel & Workshop Hetropos International Inc.

Certificate of Completion: Dropped Object Awareness and Prevention JC International Ltd. Cognitive & skills evaluations for HeartSaver First Aid CPR AED Provider American Authorized Heart Training Association. Center

Community Development Service Workshop Process Consulting Group Page 3 3



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