Mackenzie Profile Young

Experienced and dedicated bartender with a proven track record of providing exceptional service and creating memorable experiences for patrons. Possessing a deep passion for mixology, a keen understanding of beverage trends, and a knack for building rapport with diverse clientele. With a solid background in high-volume establishments, I am adept at multitasking, crafting innovative cocktails, and ensuring a seamless bar operation. Known for my friendly demeanor, attention to detail, and ability to maintain a welcoming atmosphere, I am committed to upholding the highest standards of customer satisfaction. Seeking to leverage my expertise and creativity to continue delivering top-notch service and contributing to the success of a dynamic bar team. Work Experience

Bartender

BJ'S Restaurant & Brewhouse - Oklahoma City, OK

January 2022 to Present

• Provide exceptional customer service by taking and delivering beverage orders in a timely and efficient manner.

• Craft a wide range of alcoholic and non-alcoholic beverages, ensuring consistent quality and presentation.

• Maintain a clean and organized bar area, restocking supplies as needed to meet customer demand.

• Engage with patrons in a friendly and professional manner, addressing any questions or concerns they may have.

• Collaborate with kitchen staff to ensure accurate and prompt delivery of food orders to customers.

• Handle cash and card transactions accurately, processing payments and providing correct change.

• Demonstrate a strong knowledge of the menu and make recommendations to customers based on their preferences.

Bartender

Buffalo Wild Wings - Yukon, OK

July 2020 - June 2022

Bartender

Bubba's 33 - Oklahoma City, OK

July 2019- July 2020

Sales Lead

Girlie Girl Originals - Oklahoma City, OK

January 2017 to November 2019

• Played a key role in driving sales and customer engagement by providing excellent service and product knowledge.

• Assisted customers in selecting merchandise, offering insights into product features, and helping them find suitable options.

• Managed and organized merchandise displays, ensuring a visually appealing and well-stocked retail environment.

• Operated the cash register, processed transactions, and maintained accurate transaction records.

• Trained new staff members on customer service protocols, sales techniques, and store operations.

• Handled customer inquiries, concerns, and returns in a professional and satisfactory manner.

• Collaborated with management to develop and implement strategies for increasing store sales and improving customer satisfaction.

1902 Janeen St

Yukon, OK, 730**-***-*** 8499 ad4hw5@r.postjobfree.com

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