adjusting bills

· Updated records w/all interactions, closing & open accts, transactions for payments an adding money.

· Access info thru DMV mainframe to make decisions on removal fees, check license plates on video, and vehicle was sold.

CAREGIVER SELF EMPLOYED 05/2017- 08/2019

· Light housekeeping, cooking, washing, shopping and bathing patient by assisting personal hygiene & needs.

· Provided emotional support, companionship & appropriate recreation to disabled veterans also transportation to and from medical appts

· Managed patients medications, vitals, organized schedules & setup reminders

BILINGUAL BANKING SPECIALIST JP MORGAN CHASE 03/2016-05/2017 CALL CENTER CLOSED

· Maintained & delivered exceptional customer service providing clients with wide range of needs.

· Assisted clients with acct balance, transactions, bank wires, online & mobile assistance by educating ways to benefit from technologies.

· Assisted with fund transfers, wires, stop payments, deposits & withdraws.

· Compiled fully w/strict internal &bank secrecy act standards.

· Filed fraud claims, closed out loss or stolen debit cards, replacements issued. Open and closed accts based on clients needs.

EDUCATION

CERTIFIED MEDICAL ASSISTANT - MEDVANCE INSTITUTE 2009-2010

GRAND PRAIRIE HIGH SCHOOL - DIPLOMA