Gwendolyn James

**** ****** ****** *****: 412-***-****

Pittsburgh, PA 15214 E-Mail: ad4hmz@r.postjobfree.com

Objective: Experienced professional with the ability and knowledge to prioritize work according to demand. Strong acumen in Customer Service.

Education : North Hills/South Hills Beauty Academy 2012 Pittsburgh, PA

Capital High 2010, Online

High School Diploma

Employment Experience

The Reformed Presbyterian Home, Pittsburgh, PA 2016-2022

Personal Care Assistant

●Provide routine individualized care to the elderly and persons with disabilities

●Monitor and report changes in patients behavior

●Provide specialized healthcare such as administering medication.

Ultra Care Home Solutions, Pittsburgh, PA 2016-2022

Personal Care Assistant

●Provide routine individualized care to the elderly and persons with disabilities.

●Monitor and report changes in patients behavior

●Provide specialized healthcare such as administering medication & bathing.

Accessible Recovery Service, Cranberry, PA Jan. 2015-Dec.2015

Customer Service Representative

●Canceled and set appointments for patients

●Verified health insurance status for patients

● Inbound and outbound calls

Peak Security, LLC., Pittsburgh, PA 2016-2022

Personal Care Assistant

●Secured a television production site.

●Prevent theft and vandalism.

●Secured facilities at multiple locations during filming.

ISS, Pittsburgh PA 2014-2015

Custodial Engineer

●Kept building and offices in a clean and orderly condition

●Performed heavy cleaning duties to ensure the workplace and facility were sanitary

●Properly use and maintain power equipment and tools to maintain safety.

Maxium Health Service, Pittsburgh PA 2012-2015

Personal Care Assistant

●Assisted special needs children with daily academics and learning activities

●Office work such as data entry, faxing, and filing paperwork

●Answered inbound calls

JCPenney Corporate, Pittsburgh PA 2009-2012

Sales Associate

●Greeted customers and responded to all questions in a timely manner

●Improved engagement with merchandise

●Managed financial transactions/balanced the drawer

Computer: Ability to navigate Windows, Microsoft Word, Office, Excel, PowerPoint,

Skills

References furnished upon request

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