STEVE DESJARDINS
ad4hj1@r.postjobfree.com C: 603-***-**** Clemmons NC. 27012
Summary
High-performing Multi Unit Director with over 27 years of experience delivering successful improvements for business operations, profitability, and team development. Accomplished and decorated in leading turnaround efforts and brand leading results in cost metrics, facilities, and sanitation standards. Successful in engaging people, assessing talent, placing leaders, and creating a people first culture that results in an atmosphere of winning and shared success.
Skills
Traffic Growth
Assessment of Talent
Time Management and Organization
Bench Building
Process Improvement
Multi-Unit Operations
Planning and Coordination
Facilitating Change
Developing Others
Contingency Planning
Experience
Cracker Barrel Central, NC
District Manager
03/2011 - Current
Leads restaurant and retail operations in up to 7 stores with net sales of $35 million, 32 managers and 680 employees.
Has built a bench of successful leaders and future leaders by obtaining talent from outside and within the organization.
Ensures operations are staffed and trained allowing for maximum productivity, NOI growth, execution of brand initiatives and standards.
Led teams in testing and creation of new processes to support advances in menu options and new technologies.
Facilitates change by utilizing collaborative leadership style to create a culture of winning in historically low performing markets and units.
Outback Steakhouse Quincy MA
Managing Partner
1998-2006 -2008-2010
Managed sales projections, inventory levels, schedule approvals and cost controls.
Partnered with Marketing Director for sponsored charity events and company promotions.
Created new promotions, menus, and products along with General Manager to drive traffic.
Successfully led turnaround effort in multiple units that was not profitable and on timeline to close that has business still thriving today.
Was selected to train 30 international managers to open outback steakhouses in england
Education and Training
June 1997 Manchester West High School
1996 and 1997 Awarded first place for Baking and Pastry Arts in the state of New Hampshire
1996 awarded second place for baking and pastry arts in the nation
2006-2007 united states Army Infantry ( received medical Discharge)