Customer Service Case Manager

ELIZABETH MIFFLETON

*** ******* **, ********* **, 76801 · 325-***-****

ad4hhs@r.postjobfree.com

A very congenial, young woman with good people skills and customer service experience looking for employment where this skill can be transferred remotely.

EXPERIENCE

SEPTEMBER 2023 -DECEMBER 2023

CUSTOMER SERVICE, GC SERVICES

Assisted customers with verifying identity

NOVEMBER 2022-MARCH 2023

CUSTOMER SERVICE, SITEL

Worked over phone online to assist customers

JUNE 2022-SEPTEMBER 2022

CUSTOMER SERVICE, CEFCO

Worked to maintain cleanliness and stocking. Cashier with customer service.

MARCH 2020 – JULY 2021

CUSTOMER SERVICE, Home Depot

Worked to maintain the eye appeal of products on the aisles, assisted customers to find what they needed or to find an alternative.

JUNE 2015 – FEBRUARY 2016

CASE MANAGER, Center for life resources

Traveled to visit with my clients in their homes. I engaged my intellectually developmentally disabled clients with life skills to attain their goals.

DECEMBER 2012 – MAY 2015

CASE MANAGER, TEXAS JUVENILE JUSTICE DEPARTMENT

Interrogated residents in the lock up area of the facility to assess their readiness to return to a less supervised area to continue their sentence.

EDUCATION

AUGUST 2006 - MAY 2012

BACHELORS, Howard payne university

Majored in psychology and criminal justice.

SKILLS

Excellent communication skills

Warm and friendly personality

Hard working

Fast learner Computer skills

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