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Customer Service Community Health

Location:
Mantua, VA, 22037
Salary:
60
Posted:
March 22, 2024

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Resume:

JILLA FAKHRI BSN, BS, IT

**** ********* **** • Falls Church, VA 22042 •ad4h8y@r.postjobfree.com • 703-***-**** SUMMARY OF QUALIFICATIONS

Seasoned professional with over 32 years of experience in the fields of customer service, education, clinical, community health nursing and community development. Possesses a holistic philosophy surrounding patient centered care and approaches to health. Organized, dedicated hard working team member with excellent leadership skills that is able to adapt effectively and efficiently to a variety of situations. Compassionate nurse with Geriatrics experience. Effective multilingual communicator with fluency in English, Farsi, and proficient in Pashto, Afghani and computer programing. EDUCATION

Marymount University, Arlington, VA

Bachelor of Science in Nursing, Accelerated Second Degree Program December 2013 George Mason University, Fairfax, VA

Bachelor of Science in Biology May 2012

Academic Highlights: GPA 3.67; Dean’s List; Presidential Scholar’s List; Member of Phi Theta Kappa Honorary Society; Recipient of “Who’s Who Among Us” Recognition Award; Nominated to compete for USA Team Scholarship/Alexandria Campus representative

Northern Virginia Community College (NOVA), Alexandria, VA Associate of Science in General Studies August 2009 Associate of Science in Information Technology May 2010 Associate of Science in Biology August 2010

CLINICAL EXPERIENCE

Clinical (nursing) experience in INOVA Fairfax Hospital, VHC and INOVA mental Center: Experience in Medical surgical, Obstetrics, Pediatrics, and orthopedic surgical and Mental Health. School RN in Alexandria county public schools and more than 2 years of experience in community health service and home health care with Intellectual Disabilities, adaptive and cognitive functioning. EXPERIENCE

Arlington county public health department 2020-present Case investigator lead, vaccinator

CVS Alexandria county 2021-present

Covid vaccinator for nursing homes and assisted living centers Library of Congress Washington DC 2020-2020

Flu clinic nurse

Kaiser Permanente 2016-2020

On call Clinical nurse in internal medication and pediatric floor at Kaiser Permanente. Triages walk-in patients as needed or assigned. Administers all oral and injecting medications in the assigned clinical area. Responds to emergency situations throughout medical facility. Documents medical record in health care connect and assure safeguard members’ medical records. Coordinates, implements, and evaluates patient teaching plans for areas of diabetes mellitus, hypertension, anticoagulant therapy, therapeutic diet instruction, weight control, and other areas as designated. Sets-up, performs, and/or assists with procedures as appropriate.

School nurse in Alexandria county public school clinic 2016- 2020 Daily clinical and psychological assessments of students’ to include medication administration, Gtube feeding, tracheostomy care, First Aid needs, wound care, identification of problem behaviors and referrals to resources required to manage care.

Member service experience member, medical record

Supervisory Nurse Manager, Washington DC July 2014-2016

• Exercise quality nursing judgment in the application of established policies and procedures in order to ensure well-being and safety of the people supported. Daily clinical assessments, wound care, G-tube functions, feeding, medication, suctioning Tracheostomy tubes, Foley care and total physical needs of individuals.

• Organize and maintain medical records according to company policy which includes updating health passports, Health Care Plans, Physician Orders and Medication Administration Records.

• Attend and prepare for required meetings to include Human Rights Committee, Psychotropic Medication reviews, Review and Revision of Annual Contracts for Care, Court required appointments, Departmental meetings, Continuous trainings and in-services, Physician’s appointments and other meetings required to support the individuals.

• Monitor and ensure completion and follow up of all consultations relating to the person’s health needs to include: laboratory and diagnostic testing procedures, immunizations, nutritional needs and requirements, immunizations, physical therapy, occupational therapy, and speech and language needs.

• Monitor and document medication adherence of LPNs and Trained Medication Employees to ensure proper procedures maintained, ensure proper storage of medication as well as disposal. Providing mental health needs for individuals with developmental/intellectual disabilities. Provide a safe environment for clients to build cultural identity, gender, racial, and ethnic diversity, religious/spiritual acknowledgement, physical, cognitive and literacy levels, respect their sexual orientation, and linguistic needs. NORTHERN VIRGINIA COMMUNITY COLLEGE, Alexandria, VA Computer lab supervisor, Teaching assistant, Student Ambassador & Peer Mentor August 2008-August 2010

• Recruit, supervise, and train peer mentors to improve student population’s overall college retention and success. FAIRFAX COUNTY PUBLIC LIBRARY (FCPL), Fairfax, VA

Employee and Volunteer August 2006-August 2008

• Organized and scheduled special events, including award ceremonies and cultural awareness workshops.

• Received FCPL’s Volunteer Honor Recognition Award (2006). FAIRFAX COUNTY PUBLIC SCHOOLS (FCPS), Fairfax, VA

Substitute teacher and Volunteer Nurse Aid, Head-start Pre-School Program August 1995-August 2007

• Completed administrative tasks, including answering phones, filing, and copying.

• Recipient 3+ Volunteer Award Certificates from FCPS. CERTIFICATIONS AND LICENCES

Registered nurse license in Virginia

Registered nurse license in Washington DC

Healthcare provider CPR and first aid (BLS)

Advanced cardiovascular life support (ACLS)



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